Loading...
11.01 Solid Waste Franchise Agreement City Clerk's Counter COUNCIL LATE AGENDA ITEMS , Council Meeting December 10, 2019 City of Orange Public Works Department Hot File Memo To: Honorable Mayor and City Council Thru: Rick Otto, City Mana �� From: Christopher Cash, blic Works Director Date: December 1Q 2019 Re: Staff Report I 11 - A Resolution of the City Council of the Ciry of Orange approving the Solid Waste Franchise Agreement between the City of Orange and CR&R Inc. pursuant to a Public Hearing to establish solid waste rates. Attached fox your ceview is a�evised copy of Staff Report 11.1 with changes to fhe Recommended 9ction. ��p�nted on Recycled Paper OF �R `�� c ��`�� AGENDA ITEM December 10, 2019 TO: Honorable Mayor and Members of the City Council THRU: Rick Otto, City Manager FROM: Christopher Cash, Public Works Director`�� REVIEW: CityManager/�JiFinance� l" 1. SUBJECT A Resolution of the City Council of the City of Orange approving the Solid Waste Franchise Agreement between the City of Orange and CR&R Inc. pusuant to a Public Hearing to establish solid waste rates. 2. SUMMARY On October 8, 2019, following a presentation on recent solid waste State unfunded mandates, City Council directed staff to negotiate a new Solid Waste Franchise Agreement with CRRR Inc. The proposed Agreement maintains City solid waste rates to be in the lowest third of comparable Orange County cities. This agreement ensures compliance with current and upcoming State unfunded mandates while smoothing rate adjustments over subsequent years. Proposition 218 notices for this public hearing were mailed to residents and businesses pursuant to Section 53756 of the Government Code. 3. RECOMMENDED ACTION 1. Approve Resolution No. 11197. Approving Franchise Agreement with CR&R Inc. for solid waste and street sweeping services for five and a half years beginning January 1, 2020, with three optional three-year extensions, and authorize the Mayor and City Clerk to execute on behalf of the City. . 2. Allow the City Manager to make minor changes to the Franchise Agreement with CR&R prior to execution that are clerical in nature or minor adjustment necessary to effectuate the intent of the Franchise Agreement. 4. FISCAL IMPACT None. 5. STRATEGIC PLAN GOALS Goal 2: Be a fiscally healthy community b: Analyze future fiscal needs and potential revenue opportunities. Goal 4: Provide Outstanding Public Service ITEM f� i 12/10/2019 b: Provide facilities and services to meet customer expectations. 6. DISCUSSION AND BACKGROUND Introduction Pursuant to Public Resources Code Section 40059, the City may provide for the collection and disposal of solid waste either by providing the service itself or by contracting out all or part of the service or by a permit system. The City's current exclusive Franchise Agreement for solid waste collection with CR&R Inc. (CR&R) began February 1, 2010, and is set to terminate on January 31, 2022. Revisions in California's solid waste legislation require the City of Orange to introduce new solid waste services to remain in compliance with the state law. The current and future mandates are not funded by the State, so costs must be funded through solid waste rates charged to residential and business customers. On October 8, 2019, the City Council directed staff to negotiate a new solid waste Franchise Agreement with CR&R. Such agreement will provide additional services for maintaining compliance with the State unfunded mandates. As detailed in the October 8, 2019 presentation to Council, the four recent State mandates that have significantly changed how solid waste is processed in California are: • Assembly Bill 341: Mandatory Commercial Recycling (AB 341) . . Assembly Bill 1826: Mandatory Commercial Organics Recycling (AB 1826) • Assembly Bill 1594: Green Material Used as Alternative Daily Cover (AB 1594) • Senate Bill 1383: Short-Lived Climate Pollutants: Organics Waste Methane Emissions Reductions (SB 1383) The new agreement provides the City will maintain compliance with State law. Additionally, it includes new rates that will continue to be in the lowest third of comparable Orange County solid waste rates. At the time of this report, many Orange County cities and agencies such as Aliso Viejo, Costa Mesa Sanitation District, Dana Point, Laguna Niguel, Mission Viejo, Rancho Santa Margarita, and San Clemente, are proposing and approving similar rate changes, with some already approving State-mandated compliant solid waste rates featured below. City Residential Rate City Commercial Rate Orange (Current) $13.60 Orange (Current) $54.63 Orange (Proposed) I $17.47 i Orange (Proposed) $65.90 i Aliso Viejo $18.03 Aliso Viejo $117.37 �� Costa Mesa SD $18J4 � La Habra $117.90 Laguna Niguel $21.15 Laguna Niguel $147.02 San Clemente $22.18 �'�, San Clemente $155.84 —� La Habra $25.57 Costa Mesa SD Non-Exclusive Additionally, on July 11, 2019, Mission Viejo recently issued a Request for Proposals for solid waste services and received three proposals from CR&R, Waste Management, and ITEM _ z 12/10/2019 Republic. At their December 10, 2019, City Council meeting, Mission Viejo is proposing to eutend their existing agreement with Waste Management that includes a State compliant residential rate in the first year at $21.59 and a commercial rate at $15225. Solid Waste Rates The City faces the most stringent solid waste legislation in California history. For City residents and businesses to remain in compliance with State Law, new services are necessary, none of which are funded by the State; all of which must be funded through the solid waste rates (rates). CR&R's Regional Organics Anaerobic Digester (ROAR) facility located in Perris, CA possesses the capability to comply with many of the new State mandates. Because this facility can process comingled organics (food and green waste) now, it allows for rate smoothing over subsequent years. Other California cities that delay compliance may see higher processing costs due to the limited statewide supply of organics processing facilities. In the new Franchise Agreement, single-family and multi-family dwellings with cart service are charged a base rate, which includes a refuse cart, a recycling cart, and an organics waste cart. Customers may choose to take additional carts for an additional surcharge. Commercial customers and multi-family dwellings with bin service are charged a monthly rate based on the number and size of bins, and the number of weekly pickups. The new Franchise Agreement includes a clearly defined formula for adjusting the rates for inflation in labor, fuel, vehicle, insurance, and other operating costs, as well as adopted increases in the wholesale cost of disposal. Each rate adjustment includes an annual Consumer Price Index (CPI) adjustment represented over a six-month period. If approved, the initial rates will go into effect on January 1, 2020. The residential and commercial rates will be automatically adjusted each year on July 1, over a period not to exceed five (5) years based on the defined formula pursuant to Section 53756 of the Government Code. The new Franchise Agreement also includes adjustments to Commercial Bin and Roll-Off Rates due to eutraordinary changes in State law. Commercial and Roll-Off Rates include additional compliance assistance services, as well as additional waste processing services, to ensure compliance with the law. Street Sweeping Services Street sweeping services have been provided by CR&R since March 19, 2013. The current citywide street sweeping contract is set to expire on June 30, 2020, with one final optional one-year extension remaining. The proposed Solid Waste Franchise Agreement will incorporate street sweeping services as a new service of that agreement. The frequency of sweeping services will remain unchanged and the process of collecting debris for disposal will remain efficient without additional incurred costs caused by having separate contractors and agreements. The cost of street sweeping will be absorbed into both the residential and commercial rates while the City's combined services rates will continue to remain in the lowest third of the County. Proposed Solid Waste Service Rates ITEM _ s 12/10/2019 The following solid waste rate schedule shows the initial rate adjustment for January 1, 2020, which includes a deferred CPI adjustment due to CR&R since July 1, 2019. Subsequent year adjustments are based on estimated CPI increases for the residential rates. Effective Date Residential: Commercial: Commercial: Cart' Binz Roll-OfP Current Rate $13.60 $54.63 $304.01 Jan. 1, 2020 $17.47 $65.90 $365.42 ; July 1, 2020 $17.65 $70.58 $399.82 ', July 1, 2021 $18.18 $77.11 $446.09 � - July 1, 2022 $18.72 $84.24 $497.69 July 1, 2023 $19.28 $86.77 $512.63 July 1, 2024 $19.86 $89.37 $528.00 1. ResidentiaC Cart-State compliant 3-cart service, monthly rate shown. 2. CommerciaC Bin - State compliant service for a single 3 cubic yard bin serviced once a week, billed monthly. 3. Commercial: Roll-Off - State compliant service for a single pull tor a 40 cubic yard container. With new State solid waste mandates, rates must be adjusted to accommodate organics waste processing. The cost for processing residential organics waste in Orange at CR&R's ROAR facility in Perris, CA accounts for$3.61 of the $17.47 solid waste rate that would be effective January 1, 2020. The proposed 53% increase in commercial solid waste rates over the neM four years is primarily the result of the substantial drop in the recycling market (local and abroad) as the value of recyclables continues to decrease as well as the cost of the above-noted state mandates. The proposed commercial rates assume a four-year phase-in. Terms of Proposed Franchise Agreement The new Franchise Agreement uses the terms and language set forth from the previous Franchise Agreement between the City and CR&R. The following highlights are modifications made to the contract and solid waste services: 1. The length of the new Franchise Agreement is for five and a half years from January t, 2020, to June 30, 2025, with three optional three-year mutually agreed upon eMensions. 2. Indemnification clauses protecting the City on AB 341, AB 1826, AB 1594, and SB 1383. This ensures CR&R provides protection for the City along with changes in green waste processing to maintain compliance with the State mandates. 3. Street sweeping services are combined with the proposed Solid Waste Franchise Agreement. 4. Comingled organics recycling carts can accept food and green waste. ITEM _ a 12/10/2019 5. CR&R will sponsor an edible food recovery program allowing food generators to remain in compliance with State law and to support local food banks. 6. Offer split bin service, where the trash enclosure space is limited to a single bin. This will allow customers with existing space limitations to be in compliance. 7. The Roll-Off maximum tonnage is reduced to a maximum of 4 tons. Additional tonnage will be an additional charge. 8. Provides two full-time compliance coordinators tasked with assisting businesses with solid waste compliance. 9. To ensure rates remain low in subsequent years, the rate adjustment calculation will remain unchanged in the proposed Franchise Agreement. 10.Provides funding of $54,000 towards public education and $90,000 to offset administration costs. Conclusion Upon approval of the new Franchise Agreement, CR&R will proceed with operational changes on January 1, 2020. Although ratepayers may observe minor changes to CR&R operations, the processing of the City's waste will change significantly to maintain the City's compliance with the aforementioned State mandates. There is planned outreach and education to accompany the finalization of the agreement. In the near future, City Council should expect requests for action on ordinance changes to further meet regulatory mandates and ensure that the City continues to meet its obligations. Two of the upcoming ordinance updates are a Construction and Debris ordinance to set a 75% recycling threshold minimum for demolition materials, and an ordinance adopting the requirements of SB 1383 to enforce a penalty system on food generators who do not recycle organics nor participate in an edible food recovery program. Due to the stringent enforcement policy of SB 1383, the City will need to adopt a more robust compliance program to include the tracking of inspections and noncompliant commercial accounts. 7. ATTACHMENTS • Resolution No. 11197 Approving an Integrated Solid Waste Management and Street Swwping Services Agreement with CR&R Incorporated • Solid Waste Franchise Agreement between the City of Orange and CR&R Environmental Services . Solid waste rates schedule for 2020-2025 ITEM _ 5 12/10/2019 .��„��n� �� � �� AGENDA ITEM `aum December 10, 2019 TO: Honorable Mayor and Members of the City Council THRU: Rick Otto, City Manager FROM: Christopher Cash Public Works Directo� REVIEW: City Manager inance �� 1. SUBJECT A Resolution of the City Council of the City of Orange approving the Solid Waste Franchise Agreement between the City of Orange and CR&R Inc. pusuant to a Public Hearing to establish solid waste rates. 2. SUMMARY On October 8, 2019, following a presentation on recent solid waste State unfunded mandates, City Council directed staff to negotiate a new Solid Waste Franchise Agreement with CR&R Inc. The proposed Agreement maintains City solid waste rates to be in the lowest third of comparable Orange County cities. This agreement ensures compliance with current and upcoming State unfunded mandates while smoothing rate adjustments over subsequent years. Proposition 218 notices for this public hearing were mailed to residents and businesses pursuant to Section 53756 of the Government Code. 3. RECOMMENDED ACTION 1. Approve Resolution No. 11197. 2. Approve Franchise Agreement with CR&R Inc. for solid waste and street sweeping services for five and a half years beginning January 1, 2020, with three optional three- year extensions, and authorize the Mayor and City Clerk to execute on behalf of the City. 3. Allow the City Manager to make minor changes to the Franchise Agreement with CR&R prior to execution that are clerical in nature or minor adjustment necessary to effectuate the intent of the Franchise Agreement. 4. FISCAL IMPACT None. 5. STRATEGIC PLAN GOALS Goal 2: Be a fiscally healthy community b: Analyze future fiscal needs and potential revenue opportunities. ITEM �� i 12/10/2019 Goal 4: Provide Outstanding Public Service b: Provide facilities and services to meet customer expectations. 6. DISCUSSION AND BACKGROUND Introduction Pursuant to Public Resources Code Section 40059, the City may provide for the collection and disposal of solid waste either by providing the service itself or by contracting out all or part of the service or by a permit system. The City's current exclusive Franchise Agreement for solid waste collection with CR&R Inc. (CR&R) began February 1, 2010, and is set to terminate on January 31, 2022. Revisions in California's solid waste legislation require the City of Orange to introduce new solid waste services to remain in compliance with the state law. The current and future mandates are not funded by the State, so costs must be funded through solid waste rates charged to residential and business customers. On October 8, 2019, the City Council directed staff to negotiate a new solid waste Franchise Agreement with CR&R. Such agreement will provide additional services for maintaining compliance with the State unfunded mandates. As detailed in the October 8, 2019 presentation to Council, the four recent State mandates that have significantly changed how solid waste is processed in California are: . Assembly Bill 341: Mandatory Commercial Recycling (AB 341) • Assembly Bill 1826: Mandatory Commercial Organics Recycling (AB 1826) • Assembly Bill 1594: Green Material Used as Alternative Daily Cover (AB 1594) • Senate Bill 1383: Short-Lived Climate Pollutants: Organics Waste Methane Emissions Reductions (SB 1383) The new agreement provides the City will maintain compliance with State law. Additionally, it includes new rates that will continue to be in the lowest ihird of comparable Orange County solid waste rates. At the time of this report, many Orange County cities and agencies such as Aliso Viejo, Costa Mesa Sanitation District, Dana Point, Laguna Niguel, Mission Viejo, Rancho Santa Margarita, and San Clemente, are proposing and approving similar rate changes, with some already approving State-mandated compliant solid waste rates featured below. City Residential Rate City Commercial Rate Orange (Current) $13.60 Orange (Current) $54.63 Orange (Proposed) $17.47 Orange (Proposed) $65.90 Aliso Viejo $18.03 Aliso Viejo $117.37 Costa Mesa SD $18.74 La Habra $117.90 Laguna Niguel $21.15 Laguna Niguel $147.02 San Clemente $22.18 San Clemente $155.84 La Habra $25.57 Costa Mesa SD Non-Exclusive ITEM 2 12/10/2019 Additionally, on July 11, 2019, Mission Viejo recently issued a Request for Proposals for solid waste services and received three proposals from CRBR, Waste Management, and Republic. At their December 10, 2019, City Council meeting, Mission Viejo is proposing to extend their existing agreement with Wasle Management that includes a State compliant residential rate in the first year at $21.59 and a commercial rate at $152.25. Solid Waste Rates The City faces the most stringent solid waste legislation in California history. For City residents and businesses to remain in compliance with State Law, new services are necessary, none of which are funded by the State; all of which must be funded through the solid waste rates (rates). CR&R's Regional Organics Anaerobic Digester (ROAR) facility located in Perris, CA possesses the capability to comply with many of the new State mandates. Because this facility can process comingled organics (food and green waste) now, it allows for rate smoothing over subsequent years. Other California cities that delay compliance may see higher processing costs due to the limited statewide supply of organics processing facilities. In the new Franchise Agreement, single-family and multi-family dwellings with cart service are charged a base rate, which includes a refuse cart, a recycling cart, and an organics waste cart. Customers may choose to take additional carts for an additional surcharge. Commercial customers and multi-family dwellings with bin service are charged a monthly rate based on the number and size of bins, and the number of weekly pickups. The new Franchise Agreement includes a clearly defined formula for adjusting the rates for inflation in labor, fuel,vehicle, insurance, and other operating costs, as well as adopted increases in the wholesale cost of disposal. Each rate adjustment includes an annual Consumer Price Index (CPI) adjustment represented over a six-month period. If approved, the initial rates will go into effect on January 1, 2020. The residential and commercial rates will be automatically adjusted each year on July 1, over a period not to exceed five (5) years based on the defined formula pursuant to Section 53756 of the Government Code. The new Franchise Agreement also includes adjustments to Commercial Bin and Roll-Off Rates due to extraordinary changes in State law. Commercial and Roll-Off Rates include additional compliance assistance services, as well as additional waste processing services, to ensure compliance with the law. Street Sweeping Services Street sweeping services have been provided by CR&R since March 19, 2013. The current citywide street sweeping contract is set to expire on June 30, 202Q with one final optional one-year extension remaining. The proposed Solid Waste Franchise Agreement will incorporate street sweeping services as a new service of that agreement. The frequency of sweeping services will remain unchanged and the process of collecting debris for disposal will remain efficient without additional incurred costs caused by having separate contractors and agreements. The cost of street sweeping will be absorbed into both the residential and commercial rates while the City's combined services rates will continue to remain in the lowest third of the County. ITEM 3 12/10/2019 Proposed Solid Waste Service Rates The following solid waste rate schedule shows the initial rate adjustment for January 1, 2020, which includes a deferred CPI adjustment due to CR&R since July 1, 2019. Subsequent year adjustments are based on estimated CPI increases for the residential rates. Effective Date Residential: Commercial: Commercial: Cart' Bin2 Roll-Off3 Current Rate $13.60 $54.63 $304.01 Jan. 1, 2020 $17.47 $65.90 $365.42 July 1, 2020 $17.65 $70.58 $399.82 July 1, 2021 $18.18 $77.11 $446.09 July 1, 2022 $18.72 $64.24 $497.69 July 1, 2023 $19.28 $86.77 $512.63 July 1, 2024 $19.86 $89.37 $528.00 1. Residential: Cart—State compliant 3-cart service, monihly rate shown. 2 Commercial: Bin — State compliant service for a single 3 cubic yard bin serviced once a week, billed monthly. 3. Commercial: Roll-Off — State compliant service tor a single pull tor a 40 cubic yard container. With new State solid waste mandates, rates must be adjusted to accommodate organics waste processing. The cost for processing residential organics waste in Orange at CR&R's ROAR facility in Perris, CA accounts for$3.61 of the$17.47 solid waste rate that would be effective January 1, 2020. The proposed 53% increase in commercial solid waste rates over the neM four years is primarily the result of the substantial drop in the recycling market (local and abroad) as the value of recyclables continues to decrease as well as the cost of the above-noted state mandates. The proposed commercial rates assume a four-year phase-in. Terms of Proposed Franchise Agreement The new Franchise Agreement uses the terms and language set forth from the previous Franchise Agreement between the City and CR&R. The following highlights are modifications made to the contract and solid waste services: 1. The length of the new Franchise Agreement is for five and a half years from January 1, 2020, to June 30, 2025, with three optional three-year mutually agreed upon extensions. 2. Indemnification clauses protecting the City on AB 341, AB 1826, AB 1594, and SB 1383. This ensures CR&R provides protection for the City along with changes in green waste processing to maintain compliance with the State mandates. 3. Street sweeping services are combined with the proposed Solid Waste Franchise Agreement. ITEM a 12/10/2019 4. Comingled organics recycling carts can accept food and green waste. 5. CR&R will sponsor an edible food recovery program allowing food generators to remain in compliance with State law and to support local food banks. 6. Offer split bin service, where the trash enclosure space is limited to a single bin. This will allow customers with existing space limitations to be in compliance. 7. The Roll-Off maximum tonnage is reduced to a maximum of 4 tons. Additional tonnage will be an addifional charge. 8. Provides two full-time compliance coordinators tasked with assisting businesses with solid waste compliance. 9. To ensure rates remain low in subsequent years, the rate adjustment calculation will remain unchanged in ihe proposed Franchise Agreement. 10.Provides funding of $54,000 towards public education and $90,000 to offset administration costs. Conclusion Upon approval of the new Franchise Agreement, CR&R will proceed with operational changes on January 1, 2020. Although ratepayers may observe minor changes to CR&R operations, the processing of the City's waste will change significantly to maintain the City's compliance with the aforementioned State mandates. There is planned outreach and education to accompany the finalization of the agreement. In the near future, City Council should expect requests for action on ordinance changes to further meet regulatory mandates and ensure that the City continues to meet its obligations. Two of the upcoming ordinance updates are a Construction and Debris ordinance to set a 75% recycling threshold minimum for demolition materials, and an ordinance adopting the requirements of SB 1383 to enforce a penalty system on food generators who do not recycle organics nor participate in an edible food recovery program. Due to the stringent enforcement policy of SB 1383, the City will need to adopt a more robust compliance program to include the tracking of inspections and noncompliant commercial accounts. 7. ATTACHMENTS . Resolution No. 11197 Approving an Integrated Solid Waste Management and Street Swwping Services Agreement with CR&R Incorporated • Solid Waste Franchise Agreement between the City of Orange and CR&R Environmental Services • Solid waste rates schedule for 2020-2025 ITEM s 12/10/2019 RESOLUTION NO. 11197 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF ORANGE, CALIFORNIA, APPROVING AN INTEGRATED SOGID WASTE MANAGEMENT AND STREET SWEEPING SERVICES AGREEMENT WITH CR&RINCORPORATED WHEREAS, [he Califomia Legislahue, by enactment of[he Califomia lnteg�a[ed Was[c Managemeut Act of 1989 ("AB 939") (Califomia P�blic Resources Code Sectiou 40000 et seqJ, has declazed that it is in the public interest to authorize and requve bcal agencies to make adequate .. provisions for solid waste handling within the'vjurisdictions; and WHEREAS,pursuant to the provisions of Public Resources Code Sectiou 40059(a)(1),the Ciry of Orange("Ciry")is authorized to detexmine all aspects of solid waste handling which are of local concern; and WHEREAS, City is obligated to pro[ect the public health and safety of the residents and businesses of City, and collection of solid waste should be undertaken in a manner consistent with the exercise of City's obligations for the protection of public health and safety; a�d WHEREAS, Public Reso�rcea Code Section 40059(a)(2) authorizes City [o deteimiue whether solid was[e handling services aze to be provided by exclusive or non-exclusive contrac[, whether the conhact will be awazded with or without competitive bidding, and the terms and conditions of any such contract; and WHEREAS, pursuant to California Public Resources Code Section 49300 and 49500 et seq., City has determined that the public heal[h, safety, and well-being requ'ue tha[ an exclusive franchise be awarded to a qualified company for the collection, hansfer and transportation, recycling, processing, and disposal of solid waste and other services related m meeting the diversion goals required by AB 939, and o[her requuements of the Califomia lntegra[ed Waste Managemen[Act; and WHEREAS,Ciry and CR&R("Parties'�eute�ed into Agreement No. 5444,dated July 14, 2009, in which CR&R was gran[ed an exclusive &anchise for [he collec[ion, transfer and transportation, recycling, processing and disposal of solid was[e and o[her rela[ed services in City effective February I, 201Q for an initial term of eight ycars. On Scptcmber 12, 2017,Agreement No. 5444 was extended for two(2)addi[ional years,[hrough 7anuary 31, 2020; atid WHEREAS, Parties entered into Agreement No. 5693, dated March 19, 2013, for Citywide Stree[ Sweeping Services for an initial term of five fiscal years. On May 8, 2018, Agreement 5693 was extended through June 3Q 2019,and on May 14,2019,Agreement No. 5693 was extended through June 3Q 2020; and WHEREAS,City declazes its intention of maintaining reasonable rates and quality service related to the collection, transfer and hansporta[ion, recycling prowssing, and disposal of solid was[e and o[her services; and WFiEREAS, Parties aze mindful of the provisions of the laws goveming the safe collectioq hausport, recycling, processiug and disposal of solid waste, including AB 939, the Reso�rce Conservation and Recovery Act ("RCRA"), and the Compcehensive Environmental Respoase, Compensation aod Liabiliry Act ("CERCLA"). Par[ies desire to ]eave no doubts as to their respective roles and to memorialize that by entering into this Agreement, Ciry is not hereby becoming an"artanger"or a"generator" as those terms aze used in CERCLA, ac�d it is CR&R,not City, who is "arranging for" the collection from premises in City, transport for disposal, composting or other processing, and recycling of municipa] solid waste which may contain hazardous substances; and fiuther to confilm that as a matedal inducement to City entering into this Agreement, CR&R has agreed to fully indemnify City in connection with any claims, losses, liabilities, lawsuits or actions relating to the inadve�tent or intentional collection, transportation and/or disposal of hazardous matedals that may occur in connection with CR&R's performance under this Agreement; and WHEREAS,Parties are mindful of new laws adopted by the 5[ate of Califomia intended m divert recyclables and organic materials &om being ]and&lled. AB 341 mandates tha[ coi�rnercial was[e generators azrnnge for recycling services. AB 1826 tnattdates that commercial waste genera[o� recycle their organic waste. AB 1594 will exclude organic material used as Altemative Daily Cover ("ADC")from the calculation of ajurisdiction's total per capita amomt of waste disposed. SB 1383 allows the Department of Resources Recycling and Recovery(`CalRecycle")to implement new solid waste and recycling regulations on local jurisdicrions if siguficant progress has not been made in certain waste reduction goals by 2020;and WHEREAS, CR&R represents and wazrants to Ciry that it has the experience, responsibility and quali£cations to conduct recycling programs, to provide City with information sufficient to meet Ciry's reporting requirements under AB 939, to assist City in meeting City's other requirements under AB 939,to collect,transport and dispose of solid waste in a saFe manner which will minimize the adverse effects of collection vehicles on air quality and traffic and has the ability to indemnify Ciry against liabiliry under CERCLA; and WHEREAS, CR&R has [he ability to provide such personnel, equipment and supplies as arc ncccssary to cnsurc City complies with the requirements of AB 939 and the Public Resources Code; and WHEREAS, Parties acknowledge tha[ the new laws adopled by Ihe Sta[e of Califomia warsant the need for a new agreement between the Parties and Parties desire to enter into an Agreement for both integrated solid waste management and sueet sweeping services; and WHEREAS, City's primary goals in entering into this Agreement are [o ensure[hat solid was[e collection and street sweeping services aze of Ihe highest caliber, tha[cus[omer sa[isfaction remains at thc highcst level,that the emironment is protected, that maximum diversion levels are achicved, and that materials collected are put to the highcst and best use. Resa.Na. 11197 2 MEB NOW, THEREFORE, BE IT RESOLVED, by the City Council of the City of Orange, as follows: l. The CiTy Council hereby approves [he Agreement Between City of Orange and CR&R Incorporated for Integrated Solid W aste Management and Sheet Sweeping Services,which sets forth all[exms and condi[ions for the pmvision of solid was[e and s[ree[ sweeping services, a copy of which was submitted to the City Council at its meeti¢g on the date set forth below. 2. The Mayor is hereby au[horized to exewte[he Agreement ou behalf of[he City. ADOPTED this day of ,2019 Mazk A. Murphy,Mayor, Ciry of Orange ATTEST: Pamela Colemaq City Clerk, City of Orange I, PAMELA COLEMAN, City Cleik of the City of Orange, Califomia, do heceby certify that the foregoing Resolution was duly and regulazly adopted by the City Council of the City of Orange at a regular meeting thereof held on the_day of , 2019 by the following vote: AYES: COUNCII,MEMBERS: NOES: COUNCILMEMBERS: ABSENT: COUNCILMEMBERS: ABSTAIN: COUNCILMEMBERS: Pamela Colemaq City Clerk, CiTy of Orange Reso.No. 11197 3 MEB �OF.�R� , ���\�GORP�R4TFO�V^ �'..� vi� �� * �r �''�' '_ 9�'G'F RA!?i�s.+s8°��t��� i CpUIVT`l� G j � AGREEMENT BETWEEN CITY OF ORANGE AND CR&RINCORPORATED FOR INTEGRATED SOLID WASTE MANAGEMENT AND STREET SWEEPING SERVICES 1. Table of Contents RECITALS..........................................................................................................................1 � 1. DEFINITIONS.............................................................................................................3 1.1 AB 939.........................................................................................................................4 1.2 AB 341.........................................................................................................................4 1.3 AB 1826.......................................................................................................................4 1.4 AB 1594.......................................................................................................................9 1.5 AB 2176.......................................................................................................................4 1.6 Affiliate.......................................................................................................................4 1.7 eillings.........................................................................................................................5 1.8 Bin...............................................................................................................................5 1.9 ein Service...................................................................................................................5 1.10 Bu1kY Items..................................................................................................................5 1.13 CaK.............................................................................................................................5 1.12 City..............................................................................................................................6 1.13 Collect/Collection ........................................................................................................6 1.14 Commercial.................................................................................................................6 1.15 Commercial Premises...................................................................................................6 1.16 Controc[or...................................................................................................................6 1.17 Contrac[orCompensation............................................................................................6 1.18 Construction and Demolition Debris.............................................................................7 1.19 Container.....................................................................................................................7 1.20 CPI...............................................................................................................................7 1.21 Curb Mile.....................................................................................................................7 1.22 Customer.....................................................................................................................7 1.23 Disposal.......................................................................................................................7 1.24 Disposal5ite(s1 ............................................................................................................7 1.25 Diversion.....................................................................................................................7 1.26 Dninage Area Management Plan.................................................................................8 1.27 Edible Food..................................................................................................................8 1.28 Environmental Lawz.....................................................................................................8 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement 1.29 Faciliq.........................................................................................................................8 1.30 foodWaste.................................................................................................................8 1.31 Green Waste................................................................................................................9 1.32 Green Waste Processin6 Facility...................................................................................9 133 GrossReceipts.............................................................................................................9 1.34 Hazardous5ubstance...................................................................................................9 1.35 Hazardous Waste.......................................................................................................10 136 Household Hazardous Waste("HHW") .......................................................................30 137 Inclement Weather....................................................................................................30 138 Materials Recovery Facility("MRF")...........................................................................10 199 Multi-familyPremise5................................................................................................30 1.40 OrganiczRerycling.....................................................................................................10 1.41 Organics Waste..........................................................................................................11 1.42 ParkingLot................................................................................................................11 1.43 Person.......................................................................................................................11 1.94 Premises....................................................................................................................11 1.95 Rate Year...................................................................................................................11 1.96 Recycling...................................................................................................................11 1.47 Recyclable Materials..................................................................................................11 1.98 Refuse.......................................................................................................................12 1.49 Residential.................................................................................................................12 1.50 Residential Premises..................................................................................................12 1.51 Re-Sweeps.................................................................................................................12 1.52 Rolloff 8ox.................................................................................................................12 1.53 SB 1383.....................................................................................................................12 1.54 Single-familyDwelling................................................................................................13 1.55 Solid Waste................................................................................................................13 1.56 Solid Waste Handling Services....................................................................................13 1.57 SourceSeParoted.......................................................................................................13 1.58 SpecialSweeps..........................................................................................................13 1.59 State..........................................................................................................................13 City of Orenge Integreted Solid Waste Management and Street Sweeping Agreement 1.60 Streets.......................................................................................................................14 1.61 Street5weeping.........................................................................................................14 1.62 Street SweePing Debris..............................................................................................14 1.63 Street5weepingRoutes.............................................................................................34 1.64 Transformation..........................................................................................................14 1.65 Transfer5tation.........................................................................................................14 1.66 Travel5peed..............................................................................................................15 1.67 WasteGenerator.......................................................................................................35 2. GRANTANDACCEPTANCEOFFRANCHISE................................................................ IS 2.1 Grant and Acceptance of Franchise,lndemnity of Award ............................................IS 2.2 EnforcementofExclusivity.........................................................................................35 2.3 EffectiveDate............................................................................................................16 2.4 TermofAgreement-SolidWaste...............................................................................36 2.5 OPtion to EMend 7erm...............................................................................................16 2.6 Representations and Warranties of Contractor...........................................................16 2.7 Conditions to Effectiveness of Agreement ..................................................................19 2.8 Delegation of AuthorilY..............................................................................................19 2.9 LimitationstoScope...................................................................................................19 2.30 City's Right to Direct ChanBes.....................................................................................21 2.10.1 General....................................................................................................................................21 2.10.2 NewDiversianPrograms........................................................................................................21 2.11 Ownership of Solid Waste..........................................................................................22 2.12 ContractorAuthorization...........................................................................................22 2.13 Permitz and Licenses..................................................................................................23 3. FEES PAID TO THE CITY...........................................................................................23 3.1 City Fees....................................................................................................................23 3.1.1 Public Education Fee....................................................................................................................23 3.1.2 Administrative Fee.......................................................................................................................23 3.1.3 Edible Food Recovery Fee............................................................................................................23 3.1.9 MnualAtlluscmentofFees.........................................................................................................23 3.1.5 TiminBo(FeePoYments...............................................................................................................24 3.2 Future Fees................................................................................................................24 4. DIREClSERVICES—WASTE MANAGEMENT.............................................................24 4.1 Refuse.......................................................................................................................24 iii City of Orange Integrated Solid Waste Management and Street Sweeping Agreement 4.1.1 General.........................................................................................................................................24 4.1.2 Residential Cart Refuse Collec[ion ..............................................................................................25 6.1.3 AlleyCollecfion............................................................................................................................25 4.1.4 Refuse Cart Overa6e....................................................................................................................25 6.1.5 BackyardServicefortheDisahled...............................................................................................2fi 4.1.6 BinRefuseCollec[ian...................................................................................................................26 4.1.7 Commercial Premisez Cart Service..............................................................................................26 6.1.8 Overflowing[ommercial[antainers..........................................................................................27 4.1.9 Ro1loffBoxService.......................................................................................................................28 6.1.10 TemporaryBinService............................................................................................................28 4.1.11 Scout Vehicles..........................................................................................................................28 4.1.12 Bin Pushout Service.................................................................................................................29 4.1.13 SmallerCollectionVehicles.....................................................................................................29 6.1.16 LockingBins.............................................................................................................................29 4.115 Redelivery/ReturnTripFee.....................................................................................................29 6.I.Sfi On-[all Bulky Item Pickup.......................................................................................................29 4.1.17 BuIkY Item Uivenion...............................................................................................................30 6.1.18 Diversion of Electronic and Other SPecial Wastes.................................................................31 4.2 Recycling...................................................................................................................31 4.2.1 SinBle-familyRecYclingCollection...............................................................................................31 6.2.2 Multi-familyandCammercialRecyclablesCollectio�.................................................................31 413 Warnin6Notice............................................................................................................................31 6.2.4 Marketing and Sale of RecYcla6le Materials...............................................................................32 41.5 Minimum Oiversion ReQuirement...............................................................................................32 6.2.6 [anstruRion and Demolition Debris Diversion..........................................................................33 41.7 Edible FoOd Retoven/Program....................................................................................................33 6.2.8 OpNonalSharpsCallection..........................................................................................................33 4.2.9 Non-ProfitGrouVAssisbnce.......................................................................................................33 4.2.10 XorseSW6leBedding..............................................................................................................34 4.3 Organics Collection Program......................................................................................34 43.3 SlnBle-tamilyOr6anicsWaste[ollection.....................................................................................34 63.2 Multl-familyGreenWaste[ollec[ion..........................................................................................35 4.3.3 Commercial Green Waste and Wood Waste Collection.............................................................36 6.3.4 Commercial Rolloff Green Waste Collection..............................................................................36 43.5 Commer<ial Food Waste Collection...........................................................................................37 6.3.6 HolidayTreeCollectionProBram.................................................................................................38 4.4 Cart Selectian,Distribution and Exchanges.................................................................38 4.5 City Services ..............................................................................................................38 4.5.1 [ity Premises[ollettion...............................................................................................................38 4.5.2 CirySponzoredEvents..............................................._......................_..___................................39 4.5.3 StreetLitterContainerCollection................................................................................................40 G.5.9 Emer6enryCollec[ionandDiSPosalServi<e................................................................................00 9.5.5 StreetSweePing5Di5Yo5a1...........................................................................................................40 4.5.6 Abandoned Item Collection by[ity.............................................................................................40 G.5.7 Community DeveloPment Review Service5................................................................................40 4.5.6 Large V¢nue EventAssistance,Event RecYclinB..........................................................................41 0.5.9 Door-to-OoorHXWCallection—OPtion......................................................................................41 IV City of Orange Integrated Solid Waste Management and Street Sweeping Agreement 4.5.10 Storage Vans............................................................................................................................41 4.5.11 FreeCompostandWood[hips...............................................................................................41 4.5.12 In-0ffice Recycling Conbiners for City Administrative OKces..............................................41 4.5.13 In-Unit Rerycling[ontainers...................................................................................................42 4.5.14 CaPacity Guarantee.................................................................................................................42 4.5.15 ComplianceCoordinator�s�.....................................................................................................42 4.6 OPeretions.................................................................................................................42 4.6.1 Schedules......................................................................................................................................42 G.6.2 Vehicles........................................................................................................................................43 9.6.3 Conbiners....................................................................................................................................47 4.fi.4 Litt¢IAbatement..........................................................................................................................50 9.6.5 Versonnel......................................................................................................................................51 0.6.6 Identification Re9uired................................................................................................................53 9.6.7 fees and G�atukies......................................................................................................................53 4.6.8 Non-Discrimination......................................................................................................................53 0.6.9 RoutinH and Caordination with Street SweePing Services.........................................................54 6.fi.10 Report of Accumulation of Solid Waste;Unauthorized Dumping.........................................54 4.7 TrenSPortation of Solid WaSte....................................................................................54 0.8 � ApprovedFacilittes....................................................................................................55 4.9 Statuz of Disposal Site................................................................................................55 4.10 Dedicated Routes.......................................................................................................55 4.11 RouteAudit...............................................................................................................55 4.12 Service Exceptions;Hazardous Waste Notificatians.....................................................57 5. DIRERSERVICES—STREETSWEEVING.................................................................... 58 5.1 Generel—Standards of Work and Contrec[or Responsibilities....................................58 5.2 Street5weepingAreas...............................................................................................62 5.3 InsPection Rating SYstem...........................................................................................62 5.4 InsPections, Meetings,and Documenta[ion................................................................62 5.5 SPecial Sweeps ..........................................................................................................63 5.6 CustomerService—StreMSweeping...........................................................................63 5.7 Communication and Emergency ResPonse..................................................................64 5.8 Safety—Street5weeping............................................................................................65 5.9 S[reet Sweeping Services...........................................................................................65 5.10 Sweeping5chedules...................................................................................................66 5.11 Troining—StreetSweePerOPeretors..........................................................................66 5.12 Noise—StreetSweeping.............................................................................................67 5.13 Street5weepingEquipment.......................................................................................68 v City of Orange Integrated Solid Waste Management and Street Sweeping Agreement 5.16 Street Sweeping Equipment Location and Repair........................................................69 5.15 GPSEQuiPmentand5oftware.....................................................................................70 6. OTHEA SERVICES..................................................................................................... 71 6.1 Customer Billing and Contrector Compensation..........................................................71 6.1.1 [artBilling....................................................................................................................................71 6.1.2 Bin,RolloRand TemPonry Services Billin6................................................................................71 6.1.3 StartandStopService—VacantResidentialUnits......................................................................R 6.1.9 Contractor'sinvoices...................................................................................................................72 6.1.5 Non-Payment;Collections;Suspensian of Service......................................................................72 6.1.6 ExemPtion from Service...............................................................................................................73 6.2 Customer5ervice.......................................................................................................73 6.2.1 LocalOffice...................................................................................................................................73 6.2.2 [omplaintDocumentation..........................................................................................................74 6.2.3 Resolutian of Customer ComPlaints............................................................................................74 61.4 Controct Liaison............................................................................................................................75 6.2.5 Service Llalson..............................................................................................................................75 6.3 EducationandPu6licAwareness................................................................................75 63.1 Generol.........................................................................................................................................75 6.3.2 Implementation and On-gaing Education Requirements...........................................................75 633 [ontrectarRepresentative..........................................................................................................76 6.3.9 [ommunitY Events.......................................................................................................................77 6.6 WasteGeneration/CharaRerization5tudies...............................................................77 7. CONTRAROR COM�ENSATION AND RATES............................................................ 77 7.1 General......................................................................................................................77 7.2 Initial Rates................................................................................................................77 73 Schedule of Future Adlustments.................................................................................78 7.4 Method of Adjustments.............................................................................................76 7.4.1 General.........................................................................................................................................78 7.a.2 Fixed Adjustment Percentage......................................................................................................78 Z43 In(lation Adlustment PercenW6e......__......................................................._............................J9 7.G.4 RateAdlustmentStePs................................................................................................................81 7.5 Guaranteed Low Rates...............................................................................................82 7.6 ErtrzordinaryAdlus[ments........................................................................................83 8. REVIEWOFSERVICESANOPERFORMANCE..............................................................84 8.1 Performance Review Meeting....................................................................................84 8.2 Pertormance Satisfaction SurveY................................................................................86 9. RECOROS, REPORTS AND INFORMATION REQUIREMENTS....................................... 86 9.1 Generel......................................................................................................................86 vi City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement 9.2 Records.....................................................................................................................87 9.2.1 Genenl.........................................................................................................................................87 9.2.2 financiaiNecords.........................................................................................................................87 9.23 Solid Waste Records....................................................................................................................88 9.2.4 CERCIADefenseRecords.............................................................................................................88 9.2.5 DisPosalRecords..................................._...,.................................................................................89 9.2.6 Other Pragroms'Recards.............................................................................................................89 9.2.7 Audit.............................................................................................................................................89 9.2.8 PaYments and Refunds................................................................................................................9D 9.3 Reports......................................................................................................................90 9.3.1 Report Farmats and Schedule.....................................................................................................90 931 MonthlYRePorts..........................................................................................................................91 9.3.3 Annual Report..............................................................................................................................91 93.4 FinancialRePOK...........................................................................................................................92 9.4 ReportingAdverselnformation..................................................................................92 9.5 Right to Inspect Records.............................................................................................93 9.6 FailuretoReport........................................................................................................93 30. INDEMNIFICAT/ON,INSURANCE, BOND AND LETTER OF CREDIT..........................93 50.1 Indemnification .........................................................................................................93 30.2 Hazardous Su6stances Indemnification.......................................................................94 10.3 Indemnification and Guarantee..................................................................................96 10.0 I nsurence...................................................................................................................96 10.5 Faithful Pertormance Bond.......................................................................................101 30.6 Faithful Pertormance Letter of Credit.......................................................................101 30.7 Forfeiture of Perfo�mance Bond...............................................................................101 10.8 Forfeiture af Letter of Credit....................................................................................101 30.9 Performance Security BeYond Service Term..............................................................102 11. CITY'SRIGHTTOPERFORMSERVICE.................................................................. 302 11.1 General....................................................................................................................102 11.2 Billing and Compensation to City During City's Possession.........................................103 11.3 City's RigM to Relinquish Possessian ........................................................................104 31.4 Ciry'sPossessionNotATaking..................................................................................104 11.5 Duretion of City's Possession....................................................................................104 12. DEFAULT,REMEDIESAND LIQUIDATED DAMAGES............................................. 104 12.1 Events of Default.....................................................................................................104 12.2 Right to Terminate Upon Default and Right to Specific Performance.........................107 vii City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement 12.3 Liquidated DamaBes.................................................................................................108 12.4 Ezcuse from Performance........................................................................................112 12.5 No[ice, Hearing and Appeal of Ciry Breach................................................................113 12.6 Assurance of Performance.......................................................................................113 13. OTHEH AGREEMENTS OF THE PARTIES............................................................... 114 13.1 Relationship of Parties.............................................................................................114 13.2 Governin6 Law.........................................................................................................114 13.3 lurisdiction and Venue.............................................................................................114 13.4 Assignmen[..............................................................................................................114 13.5 ContrectinBorSubcontrecting..................................................................................136 13.6 BindingonAssigns...................................................................................................117 13.7 Cooperation in Preparation for 7ermina[ion or Expira[ion of Agreement...................117 13.8 Partiesinlnterest.....................................................................................................117 13.9 Waiver.....................................................................................................................i17 13.10 Contractor'slnvestigation........................................................................................118 13.11 Condemnation.........................................................................................................118 13.12 Notice......................................................................................................................118 13.13 Representatives af the Parties..................................................................................119 13.14 [iry Free to Negotiate with Third Varties..................................................................120 13.15 [ompliance with Municipal Code,Local,State and Federal Law.................................120 13.16 Privary.....................................................................................................................120 13.17 Proprietary Information.Public Records...................................................................120 14. MISCELlANEOUS PROVISIONS........................................................................... 121 14.1 EntireAgreement.....................................................................................................121 14.2 SectionHeadingz.....................................................................................................123 14.3 ReferenceztoLaws..................................................................................................121 14.4 Interpretation..........................................................................................................121 14.5 Agreement..............................................................................................................121 14.6 Severability..............................................................................................................121 14.7 Exhi6its....................................................................................................................122 14.8 AKorneys'Fees........................................................................................................122 viii City of Orange Integreted Solid Waste Management and Street Sweeping Agreement 19.9 Si6natures................................................................................................................123 Table of Ezhibits Ezhibit A—Initial Maximum Rates—Single-family Residential.......................................... 124 Eahibit B—Initial Maximum Rates—Commercial and Multi-family.................................. 125 Exhibit C—Initial Maximum Rates—Rolloff........................................................................ 126 Exhibit D—Initial Maximum Rates—Special Sweeps......................................................... 127 Exhibit E—Ezample Rate Adjustment Calculation- Residential ........................................ 128 Exhibit F—Example Rate Adjustment Calculation—Commercial and Rolloff................... 129 Exhibit G—Cities with Similar Services................................................................................ 130 ix AGREEMENT This Agreement for Integrated Solid Waste Management and Street Sweeping Services (hereinaker the "Agreemen[") is entered into this day of December 2019, by and between the City of Orange, California, a municipal corporation ("City°) and CR&R Incorporeted, a California corporation ("Contractor"), for the collection, transportation, recycling, processing, and disposal of solid waste and other services related to meeting the goals and requirements of the California lntegrated Waste Management Act. RECITALS WHEREAS, the Legislature of the State of California, by enactment of the California Integrated Waste Management Act of 1989 (AB 939) (California Public Resources Code Section 40000 et seq.), has declared that it is in the public interest to authorize and require local agencies to make adequate provisions forsolid waste handlingwithin theirjurisdictions; and, WHEREAS, pursuant to California Public Resources Code Section 49300 and 49500 et seq., City has determined ihat the public health, safety, and well-being require that an exclusive franchise be awarded to a qualified company for the collection, transfer and trensportation, recycling, processing, and disposal of solid waste and other services related to meeting the diversion goals required by AB 939, and other requirements of the California Integrated Waste Management Act; and, W H EREAS,the City is obligated to protect the public health and safety of the residents and businesses ofthe City of Orange, and collection of solid waste should be undertaken in a manner consistent with the exercise of the City's obligations for ihe protection of public health and safety; and, WHEREAS, City declares its intention of maintaining reasonable rates and quality service related to the collection, transfer and transportation, recycling, processing, and disposal of solid waste and other services; and, WHEREAS, City and Contractor entered into an Agreement No. 5444, dated July 14, 2009, in which CR&R was granted exclusive franchise for the collection, transfer and transportation, recycling, processing and disposal of solid waste and other related services in City; and, WHEREAS, the First Amendment to Section 2.5.1 of the previous solid waste agreement was made on September 12, 2017, which eztended the agreement for two (2) additional years through January 31, 2020;and, WHEREAS, in October 2019, City exercised its sole option ta extend the previous agreement bytwenty-four months on a month to month basis effective February 1,2020 such 1 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement that Contractor was potentially obligated to continue to provide service under the previous agreement until January 31, 2022; and, WHEREAS, City and Contractor have previously entered into an Agreement No. 5444 for Citywide Street Sweeping Services dated March 19, 2013 for an initial term of 5 years; and, WHEREAS,City has exercised its right to extend the term of the Contract for Citywide Street Sweeping Services through June 30, 2020, and the City has the right to further eztend ihe Contract for Citywide Street Sweeping Service for an additional year through June 30, 2021. WHEREAS, City and Contractor ("Parties") hereto desire to enter in another Agreement for integrated solid waste management and related services; and W HEREAS,City and Contractor are mindful of the provisions of the laws governing the safe collection,transport, recycling, processing and disposal of solid waste, including AB 939, the Resource Conservation and Recovery Act ("RCRA"�, and She Comprehensive Environmental Response, Compensation and Liability Act ("CERCLA"). City and Contractor desire to leave no doubts as to their respective roles and to memorialize that by entering into this Agreement, City is not hereby becoming an "arranger" or a "generator" as those terms are used in CERCLA, and it is Con[ractor, not City, who is "arranging for"the collection from premises in City, transport for disposal, composting or other processing, and recycling of municipal solid waste which may contain hazardous substances; and further to confirm that as a material inducementto City entering into this Agreement, Contractor has agreed to fully indemnify City in connection with any claims, losses, liabilities, lawsuits or actions relating to the inadvertent or intentional collection, transportation and/or disposal of hazardous materials that may occur in connection with Contractor's performance under this Agreement; and WHEREAS, City and Contrac[or are mindful of new laws adop[ed by the State of California intended to divert recyclables and organic materials from being landfilled. A8 341 mandates that Commercial waste generators arrange for recycling services. AB 1826 mandates that Commercial waste generators recycle their organic waste. AB 1594 will exclude organic material used as Altemative Daily Cover(ADC) from the calculation of a jurisdiRion's total per capita amount of waste disposed. SB 1383 allows the Department of Resources Recycling and Recovery (CalRecycle) to implement new solid waste and recycling regulations on local jurisdictions if significant progress has not been made in certain waste reduction goals by 2020, and; 2 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement WHEREAS, City and Contractor acknowledge that the new laws adopted by the State of California warrant the need for a new Agreement between the parties;and, WHEREAS, Contractor represents and warrants to City that it has the experience, responsibility and qualifications to mnduct recyding programs, to provide City with information sufficient to meet the City's reporting requirements under AB 939,to assist the City in meeting City's other requirements under AB 939, to Collect, trensport and dispose of solid waste in a safe manner which will minimize the adverse effects of Collection vehicles on air quality and traffic and has the ability to indemnify the City against liability under CERCLA; and WHEREAS,Contractor has agreed,as part ofthis Agreement,acting as an independent contractor, to provide such personnel, equipment and supplies as are necessary to ensure City complies with the requirements of the California lntegrated Waste Management Act and the Public Resources Code.; and WHEREAS,the City's primary goals in entering into this Agreement are to ensure that the solid waste collection and street sweeping services are of the highest caliber, that Customer satisfaction remains ac the highest level, that the environment is protected, that maximum diversion levels are achieved, and that materials collected are put to the highest and best use. THEREFORE, in consideration ofthe premises above stated and the terms,conditions, covenants and agreements contained in this Agreement, the Parties do hereby agree as follows: 1. DEFINITIONS The terms used in this Agreement shall have the meaning set forth in this Section 1. In the event a term is not defined in this Section 1, then it shall have the meaning set forth in the Orenge Municipal Code or in Division 30, Part 1, Chapter 2 of the California Public Resources Code (with precedence given to definitions in the Orange Municipal Code over conflic[ing definitions contained in the Public Resources Code�. Except as provided in [his Section 1, words beginning with lower case letters are being used with their common ordinary meanings, not as defined terms. Otherv✓ise, the following capitalized words and terms shall have the following meanings: 3 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement 1.1 AB 939 "AB 939" means the California lntegroted Waste Management Act of 1989 (California Public Resources Code Section 40000 et seq.), as it may be amended from time to time. 1.2 AB 341 "AB 341" means that state law adopted in 2011 that requires businesses that meet specified waste generation thresholds to arrange for recycling services. 1.3 AB 1826 "AB 1826" means that state law adopted in 2015 that requires Commercial businesses that meet specified thresholds to arrange for recycling services for organic waste, and requires local jurisdictions to adopt an organic waste recycling program. 1.4 AB 1594 "AB 1594" means that state law adopted in 2015 that provides that the use of green material as alternative daily cover is disposal and does not constitute Diversion through recycling. 1.5 AB 2176 "A8 2176" means that state law adopted in 2004 regarding waste reduction at large venues and events. 1.6 Affiliate "Affiliate"means all businesses(including corporations, limited and general partnerships and sole proprietorships) which are directly or indirealy related io Contrac[or by virtue of direct or indirect ownership interest or common management shall be deemed co be "Affiliated with" Contractor and included within the term "Affiliates" as used in this Agreement. An Affiliate shall include a business in which Contractor owns a direct or indirect ownership interest, a business which has a direct or indirect ownership interest in Contrector and/or a business which is also owned,controlled or managed 6y any business or individual which has a direct or indirect ownership interest in Controctor. For purposes of determining whether an indirect ownership interest ezists,the constructive ownership provisions of Sec[ion 318�a) of the Internal Revenue Code of 1986, as in effect on the date of this Agreement, shall apply; provided, however,that(i) "ten percent (10%)"shall be substituted for"fifty percent(50%)" in Section 318(a)�2�(C) and in Section 318(a)(3��C) thereof; and (ii) Section 318(a�(5�(C) shall be disregarded. For purposes of determining ownership under this paragraph and 4 Ciry of Orange Integreted Solid Waste Management and Street Sweeping Agreement constructive or indirect ownership under Section 318�a), ownership interest of less than ten percent(10%) shall be disregarded and percentage interests shall be determined on the basis of ihe percentage of voting interest or value which the ownership interest represents,which is greater. 1.7 Billings "Billings" or "Billing" or "Bill" means the statements of charges provided to Customers for services rendered by Contractor. 1.8 Bin "Bin" means a metal Container with hinged lids and wheels with a capacity of less than ten (10)cu6ic yards. 1.9 Bin Service "Bin Service` means Solid Waste Handling Services in which a Bin is used forthe Collection of Solid Waste. 1.30 Bulky Items "Bulky Item" means Solid Waste that cannot and/or would not typically be accommodated within a Cart including specifically: furniture (including chairs, sofas, mattresses, and rugs�; appliances (including refrigerators, ranges, washers, dryers, water heaters, dishwashers, plumbing, small household appliances and other similar items, commonly known as "white goods"�; yard debris, Green Waste and small pieces of wood limited to one cubic yard of contained material; electronic equipment (including stereos, televisions, computers and monitors,VCRs, microwaves and other similar items commonly known as"brown goods"and "e-waste"); fluorescent hul6s; household batteries; and clothing. Bulky Items do not include car bodies, tires, Construc[ion and Demolition Debris or items requiring more than two persons to remove. Other items�not specifcally included or excluded above will be Collected provided that they are not more than eight feet in length, four feet in width, or more than 350 pounds. In the event a question ever arises as to whether a specific item or category of items meets the definition of Bulky Items,City shall be responsible to determine whether said definition shall apply,which determination shall be final and binding on the Parties. 1.11 Cart "Cart" means a plastic Container with a hinged lid and wheels serviced by an automated or semi-au[omated truck with a capacity of no less than 32-and no greater than 101-gallons. 5 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement 1.12 City "City" means City of Orange, California, a municipal corporetion, and all the territory lying within the municipal boundaries of City as presently existing or as such boundaries may be modified during the term of this Agreement. 1.13 Collect/Colleaion "CollecY' or "Collection" means to take physical possession, transport, and remove Solid Waste within and from City. 1.14 Commercial "Commercial" refers to services performed at or for Commercial Premises. 1.15 Commercial Premises "Commercial Premises"means Premises upon which business activity is conducted, including but not limited to retail sales, services, wholesale operations, manufac[uring and industrial operations, commercial and industrial construction and demolition activities, but excluding Residential Premises upon which business activities are conducted when such activities are permitted under applicable zoning regulations and are not the primary use of the property. Notwithstanding any provision to the contrary in this Agreemen[, in the Orange Municipal Code, or otherwise,for purposes of this Agreement, Premises upon which the following uses (as defined in the Orange Municipal Code) are occurring shall be deemed to be Commercial Premises:Assisted Living Facilities,Convalescent Homes, Dormitories, Extended Stay Motels, Group Residential Facilities,Group Care Facilities, Hotels, and Motels. 1.16 Contractor "Contractor' means CR&R Incorpora[ed, a corporation organized and operating under the laws of the State of California and its officers, directors, employees, agents, companies and subcontractors. 1.17 Contrector[ompensation "Contractor Compensation" means the revenue received by Contractor from Customers and City in return for providing services in accordance with this Agreement. 6 City of Orenge Integreted Solid Waste Management and Street Sweeping Agreement 1.38 Construnion and Demolition Debris "Construction and Demolition Debris` means Solid Wasie genereted at a Premises that is directly related to construction or demolition activities occurring thereon. 1.19 Container "Container" means any and all types of Solid Waste receptacles, including Carts, Bins and Rolloff 8ozes. 1.20 CPI "CPI" means the Consumer Price Index, Series ID: CUUR549ASA0, All items in Los Angeles- Long Beach-Anaheim, CA, all urban consumers, not seasonally adjusted (U.S. Department of Labor, Bureau of Labor Statistics. 1.21 Curb Mile "Curb Mile" means a distance equal to 5,280 feet and is the measurement used to designate those miles predetermined by City to be swept by Contractor. 1.22 Customer "Nstomer" means a Person receiving Solid Waste Handling Services or Street Sweeping Services from Contrector pursuant to the terms of this Agreement. 113 Disposal "Disposal" means the ultimate disposition of Solid Waste Collected by Contractor at a landfill or otherwise in full regulatory compliance. 1.24 Disposal5ite�s) "Disposal Site(s�"means the Solid Waste handling Facility or Facilities utilized forthe ultimate Disposal of Solid Waste Collected by Contractor. 1.25 Diversion "Diversion" means any combination of waste prevention (source reduction�, recycling, reuse and composting activities that reduces waste disposed at landfills, provided such activities 7 Ciry of Orange Integrated Solid Waste Management and Street Sweeping Agreement are recognized by the California Department of Resources Recycling and Recovery (CalRecycle) as Diversion in its determination of City's Diversion rate and compliance with AB 939. 116 Drainage Area Management Vlan "Dreinage Area Management Plan ° (DAMP) means the Orenge County Drainage Area Management Plan, as the same may be amended from time to time to include City's Local Implementation Plan (LIP�. 1.27 Edible Food "Edible Food" means all food intended and usable for human consumption. For edible food to be recovered, it must meet applicable public health and food safety standards and must be able to meet food recovery organizations' standards and requirements for acceptance related to nutrition or quality. Edible food is not Solid Waste. 1.28 Environmental Laws "Environmental Laws" means all federel and State statutes, county, local and City ordinances concerning public health, safety and the environment including, by way of example and not limitation, the Comprehensive Environmental Response, Compensation and Liability Act of 1980, 42 USC§9601 et seq.; the Resource Conservation and Recovery Act, 42 USC 46901 et seq.;the Federal Clean Water Act,33 USC§1251 et seq.;the Toxic Substances Control Act, 15 USC 42601 et seq.;the Occupational Safety and Health Act,29 USC§651 et seq.;the California Hazardous Waste Control Act,California Health and SafetyCode§25100 et seq.;the California Hazardous Substance Account Act, California Health and Safety Code §25300 et seq.; the Porter-Cologne Water Quality Control Act, California Water Code §33000 et seq.; the Safe Drinking Water and Toxic Enforcement Act, California Health and Safety Code §25249.5 et seq.;as currently in force or as hereafteramended,and all rules and regulations promulgated thereunder. 1.29 Facility "Facility" means any plant or site used by Contractor for purposes of performing under this Agreement. 1.30 Food Waste "Food Waste" means waste that will decompose and/or putrefy and is segregated for Collection and Recycling. Food waste includes: (i) kitchen and table food waste; (ii)animal or 8 City of Orenge Integreted Solid Waste Management and Street Sweeping Agreement vegetable waste that is generated during or results from the storege, preparetion, cooking or handling of food s[uffs; (iii) discarded paper that is contaminated with Food Waste; and, (iv) fruit waste, grein waste, dairy waste, meat, and fish waste. 131 Green Waste "Green Waste" means tree trimmings, brush, wood siumps, small pieces of wood, grass cuttings, dead plants, leaves, branches,flowers, plant stocks, and dead trees (noi more than six (6) inches in diameter or 48 inches in length)and similar materials. 132 Green Waste Processing Facility "Green Waste Processing Facility" means a permitted Facility where Green Waste is sorted, mulched or separated for the purposes of Recycling, reuse or composting. 1.33 Gross Receipts "Gross Receipts" means any and all revenue received from Billings by Contractor, and compensation in any form,of Contrec[or or subsidia ries,parent companies or other Affiliates of Contractor,for the Collec[ion and trensportation of Solid W aste,and the provision of Street Sweeping Services pursuant to this Agreement, in accordance with Generally Accepted Accounting Principles, including, but not limited to, Customer fees for Collection of Solid Waste, without subtracting Disposal fees, City fees or other fees or any other cost of doing business. 1.39 Hazardous Substance "Hazardous Substance"shall mean any of the following:(a)any su6stances defined,regulated or listed (directly or by reference) as "Hazardous Substances", "hazardous materials", "Hazardous Waste", "tozic waste", "pollutants" or "toxic substances" or similarly identified as hazardous to human health or the environment, in or pursuant to (i) CERCLA; (ii) the Hazardous Ma[erials Transportation Act, 49 CFR; (iii) the Resource Conserva[ion and Recovery Act; (iv)the Clean Water Act;(v)California Health and Safety Code§§25115-25117, 25249.8, 25281, 25316, 25501 and 25501.1; (vi)the Clean Air Act, 42 USC§7401 et seq.; and (vii) California Water Code §13050; (b) any amendments, rules or regulations promulgated thereunder to such enumereted statutes or acts currently existing or hereafter enacted; and (c) any other hazardous or toxic substance, material, chemical, waste or pollutant identified as hazardous or toxic or regulated under any other applicable federal, State or local Environmental Laws currently existing or hereinaker enacted, including, without limitaiion, friable as6estos, polychlorinated biphenyls ("PCBs°�, petroleum, natural gas and synthetic fuel products,and hy-products. 9 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement 1.35 Hazardous Waste "Hazardous Waste" means all substances defined as Hazardous Waste, acutely Hazardous Waste, or e�ctremely Hazardous Waste by the State of California in Health and Safety Code §25110.02, §25115, and §25117 or in the future amendments to or recodifications of such statutes or identified and listed as Hazardous Waste by the US Environmental Proteciion Agency (EPA), pursuani to the Resource Conservation and Recovery Act, all future amendments thereto, and all rules and regulations promulgated thereunder. 136 Household Hazardous Waste("HHW") "Household Hazardous Waste" means Hazardous Waste genereted at Residential Premises. 137 Inclement Weather "Inclement Weather" means weather conditions that prohibit the effective operation of Street Sweeping operations, such as heavy rain or winds. 1.38 Materials Recovery Facility("MRF") "Materials Recovery Facility' means a permitted Solid Waste Facility where Solid Wastes or Recyclable Materials are sorted or separated for the purposes of Recycling, processing or wmposting. 139 Multi-family Premises "Multi-family Premises" means any 6uilding or loi containing five or more dwelling units. Multi-family Premises generally receive Collection service through the use of Bins but may use Carts. 1.90 Organics Recycling "Organics Recycling" means the processing of Organic Waste or Organics for the purpose of returning them to the economy in the form of raw materials for new,reused,or reconstituted products, orfor conversion to energy. 10 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement 1.41 Organics Waste "Organic Waste" or "Organics" means Green Waste, Food Waste, manure, and any other organic waste material which is acceptable to be delivered to an organics processing facility such as an anaerobic digester, or composting facility. 1.42 Parking Lot "Parking LoY' means an asphalt, concrete or other hard surfaced area primarily used for the parking of automobiles. 1.43 Person "Person" means any individual, firm, association, organization, partnership, corporation, business trust,joint venture,the United States,the State of California,the County of Orange, cities,and special purpose districts. 1.44 Premises "Premises" means any land, or building in City where Solid Waste is genereted or accumulated. 1.45 Rate Year "Rate Year" means the period July 1 to June 30, for each year during the Term of this Agreement. 1.46 Recycling "Recycling" means the processing of Recydahle Materials for the purpose of returning them to the economy in the form of raw materials for new, reused,or reconstituted products.The Collection,transportation or Disposal of Solid Waste not intended for,or capable of, reuse is not Recycling. Recycling does not include use of Solid Waste for conversion to energy. 1.47 Recyclable Materials "Recyclable Materials" means Solid Waste that is Source Separated, has some potential economic value, and is set aside, handled, packaged, or offered for Collection in a manner different from Refuse in order to allow it to be processed for Recycling. 11 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement 1.48 Refuse "Refuse" means putrescible and non-putrescible Solid Waste. 1.49 Residential "Residential"refersto services performed at and for Residential Premises,which include both Single-Family and Multi-family. 1.50 Residential Premises "Residential Premises" means Premises upon which dwelling units exist, including, without limitation,Single-family and Multi-family Premises,apartments, boardingor rooming houses, condominiums,mobile homes,efficiencyapartments,and second units. Notwithstanding any provision to the contrery in this Agreement, in the Orange Municipal Code, or otherwise,for purposes of this Agreement, Premises upon which the following uses are occurring shall not be deemed to be Residential Premises, and rather shall be deemed to be Commercial Premises:Assisted Living Facilities, Convalescent Homes, Dormitories, Extended Stay Motels, Group Residential Facilities, Group Care Facilities, Hotels, Motels, and any other businesses not specifically listed at which residency is transient in nature and hence should be classified as Commercial Premises as determined by City on a case by case bases. 1.51 Re-Sweeps "Re-Sweeps" mean those sweeps required of Contractor when previous sweeps have been deemed by City to be of poor quality, or when a Street or sections of a Street have been missed by Contractor during regularly scheduled Street Sweeping. Re-sweeps are completed at the expense of Contractor, and shall be completed within 24-hours of notice, weather permitting. 1.52 Rolloff Boz "Rolloff Box"means a Solid Waste Collection Containers of 30-yards or larger ca pable of being loaded via winch onto a rolloff vehicle equipped wiih rails. 1.53 581383 "SB 1383" means that state law adopted in 2016 that sets organics disposal reduction targets, and provides CalRecycle the regulatory authority required to achieve the waste sector aspects of the State of California's Short-Lived Climate Pollutant Plan. 12 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement 1.54 Single-familyDwelling "Single-family Dwelling" means a dwelling unit in a building containing four (4) or fewer Residential dwelling units. Single-family Dwelling units generelly receive individual Cart Refuse Collection service, but service type is not dependent upon unit count unless specifically stated. 3.55 Solid Waste "Solid Waste"means all discarded putrescible and non-putrescible solid,semisolid,and liquid wastes, including Refuse, Construction and Demolition Debris, Bulky Items, Recyclahle Materials, and Green Waste,or any combination thereof which are permitted to be disposed of in a Class III landfill, and which are included in the definition of "Non-hazardous Solid Waste" set forth in the California Code of Regulations. 1.56 Solid Waste Handling 5ervices "Solid Waste Handling Services" means the Collection, transfer, transport, Recycling, processing, and Disposal of Solid Waste. 1.57 Source Separated "Source Separated" means the segregation bythe Waste Generator of individual components of Solid Waste, which otherwise would become Refuse or garbage (such as glass bottles, metal cans, newspapers, plastic containers, etc.) into separate Container(s) for the purpose of allowing the Recycling of such materials. 1.58 Special5weeps "Special Sweeps" means those required by Ci[y other than regularlY scheduled Street Sweeping and involving unusual conditions such as traffic hazards, sewer overflow/spills, special City events, etc. Billing for special sweeps is based on an hourly rate with travel time excluded, as approved by City. 1.59 State "Staie" means the State of California. 13 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement 1.60 Streets "Streets" means all dedicated public rights-of-way within the existing or future corporate limits of Citythat are paved, whether curbed with or without gutters or uncurbed. 1.61 Street Sweeping "Street Sweeping" means the removal by mechanical street sweepers of all debris from all portions of the Street, including, but not limited to both sides of residential streets,adjacent to residential reised medians,Street intersections,the areas adjacent to arterial Street curbs and reised medians(such as leftturn pockets),the center striped areas of arterial streets,and City owned alley ways. 1.62 Street Sweeping Debris "Street Sweeping Debris" means all litter, rubbish, leaves, sand, dirt, garbage and other foreign material removable from a paved Street with a mechanical street sweeper. 1.63 Street Sweeping Routes "Street Sweeping Routes" means the designated street sweeping routes per the maps in Appendix A. 1.69 Trensformation 'Transformation` means incineration, pyrolysis, distillaiion, gasification, or biological conversion other than composting. 1.65 Transfer Station "Transfer Station" means a Facility that received Solid Waste from Collection vehicles and transfers the material to larger vehicles for transport to landfills and other destinations. Transfer Stations may or may not also include MRFs,transferring residual Refuse(Refuse left after the sorting of Recyclable Materials) to landfills and Recyclable Materials, including Green Waste and/or Construc[ion and Demolition debris, [o processors, brokers or end- users. 14 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement 1.66 Travel Speed "Travel Speed" means the sweeper operator speed in miles per hour while She sweeping head is lowered in the operating position. 1.67 Waste Generator "Waste Generetor' means any Person as defined bythe Pu61ic Resources Code,whose act or process produces Solid Waste as defined in the Public Resources Code, or whose act first causes Solid Waste to 6ecome subject to regulation. 2. GRANT AND ACCEPTANCE OF FRANCHISE 2.1 Grant and Acceptance of Franchise, Indemnity of Award Subjeci io the terms and conditions of this Agreement and applicahle State laws, and to the rights of State,county and school district facilities to use a Solid Waste enterprise other than Contractor,City hereby grants to Contractor and Contrac[or hereby accepts from City,for the Term in this Agreement, the exclusive franchise, right and privilege to provide Solid Waste Handling Services at all Residential and Commercial Premises within City(the "Franchise"). Contractor agrees to and shal I timely take all actions that are reasonably necessary to defend the validity and enforceability of this Agreement and shall pay all costs rela[ed to such defense. Contrector shall defend, indemnify, protect and hold harmless, City, its officers, agents and employees from any and all claims, actions or proceedings to attack, set aside, void, annul or seek monetary damages resulting from an approval by City of this Agreement. City shall promptly notify Contractor of any such claim, action, or proceeding. City and Controctor shall meet in good faith in an effort to come to a mutual agreement for a joint defense; provided that City shall be entitled to select legal counsel of its choice to conduct the defense if an agreement cannot be reached. Contrac[or's obligations to pay all costs, defend, indemnify, protect and hold harmless under this section shall not be altered in [he event City retains separate counsel and shall also include reimbursement to City for time spent by its in-house City attorneys responding to the litigation. 2.2 Enforcement of Ezclusivity Contractor shall be responsible for enforcing[he exclusivity of this Agreement. City shall have ihe right to enforce the exclusivity provisions in this Agreement if, in its absolute and sole discretion, it chooses to do so, but shall have no obligation to do so for the benefit of Contractor or otherwise. City additionally shall have the right, 6ut not the obligation, to request that Contrector enforce the exclusivity provisions in[his Agreement.Contractor shall 15 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement have an a�rmative obligation to enforce such exclusivity provisions when requested to do so 6y City. If Contractor requests that City take administrative, law enforcement, or other legal action to protect Contractor's exclusive rights, or otherwise enforce the exclusivity of this Agreement (including the adoption of any resolution or ordinance intended to facilitate the enforcement of the exclusive rights granted in this Agreement), Contrector shall reim6urse City for all administrative, law enforcement, or other legal costs and fees related to any such action. Contractor's obligation to reimburse City shall not apply to any criminal enforcement by City. 23 Effective Date The "Effective Date" of this Agreement shall be the date which City Council approves this Agreement. 2.4 7erm of Agreement-Solid Waste The initial term of this Agreement (the "Term") shall be five (5) years and six (6) months, commencing on January 1,2020,and expiring June 30,2025,subject to extension as provided in this Agreement. Notwithstanding the foregoing, the unexcused failure or refusal of Collector to perform any material term, covenant, obligation or condition contained in this Agreement shall give rise to the right, in favor of City, for earlier termination of this Agreement for cause in accordance with the procedures elsewhere contained in this Agreemen[. 2.5 Option to Eztend 7erm The term of this Agreement may be extended 6y mutual agreement of the parties for three each additional three-year periods. Either Party intending to extend the Term for an additional three-year period shall notify the other Party of its desire to do so no later than twelve(12) months priar to the end of the then existing Term. 2.6 Representations and Warrenties of Contractor Contractor hereby covenants, represents,and warrants ihe following to Ciiy for the purpose of inducing City to enier into this Agreement and to consummate the transaction contemplated hereby,all of which shall be true as of the date of this Agreement and as of the Effective Date: 1. Contrectorisvalidlyezistingasacorporationunderthelawsofthe5tateofCalifornia. 16 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement 2. NeithertheexecutionofthisAgreementnorthedeliverybyContreaorofservicesnor the performance byContractor of its obligations hereunder:(1)conflicts with,violates or results in a breach of any applicable law; (2) conflicts with, violates or results in a breach of any term or condition of any judgment, decree, agreement (induding, without limitation, the certificate of incorporation of Contractor) or instrument to which Contractor is a party or by which Contractor or any of its properties or assets are bound, or constitutes a default under any such judgment, decree, agreement or instrument; or(3)will result in the creation or imposition of any encumbrence of any nature whatsoever upon any of the properties or assets of Contractor. 3. There is no action, suit or other proceeding as of the date of this Agreement, at law or in equity,or to the hest of Contractor's knowledge, any investigation, before or by any court or governmental authority,pending or threatened against Contractor which is likely to resul[ in an unfavorable decision, ruling or finding which would materially and adversely affect the validity or enforcea6ility of this Agreement or any such agreement or instrument entered into by Contractor in connection with the trensactions contemplated hereby,orwhich could materially and adversely affeathe ability of Contractor to perform its obligations hereunder or which would have a material adverse effect on the financial condition of Contrector. This provision may be waived by the City acting through its City Manager. 4. Contractor has no knowledge of any applicable law in effect as of the date of this Agreement that would prohibit the performance by Contrector of this Agreement and the trensactions contemplated hereby. 5. Contractorhasmadeanindependentinvestigation,satisfac[orytoit,oftheconditions and circumstances surrounding this Agreement and the work to be performed by it, and is satisfied that those conditions and circumstances will not impair its ability to perform the work and provide the Solid Waste Handling and Street Sweeping services required by this Agreement. 6. The information supplied by Contractor in all su6mittals made in connection with negotiation and execution of this Agreement, including all materials in Exhibits of this Agreement, and all representations and warranties made by Contractor throughout this Agreement are true, accurate, mrrect and complete in all material respects on and as of the Effective Date of this Agreement. Note that inaccuracies in Contractor's submittals,are grounds for termination of this Agreement. 7. Contractor's representative, designated in Section 61.4, shall have authority in all daily operational matters related to this Agreement. City may rely upon action taken 17 City of Orenge Integreted Solid Waste Management and Street Sweeping Agreement by such designated representative as action of Contractor unless the actions taken are not within the scope of this Agreement. 8. Contractor has complied and shall at all times during the term of this Agreement comply, in all respects, with all immigration laws, regulations, statutes, rules, codes, and orders, including,without limitation,the Immigration Reform and Control Act of 1986 (IRCA). Contrector further represents and warronts that it has not and will not knowingly employ any individual to perform services under this Agreement who is ineligible to work in the United States or under the terms of this Agreement. Contractor has properly maintained and shall at all times during the term of this Agreement properly maintain, all related employment documentation records including, without limitation, the completion and maintenance of the Form I-9 for each Contractor's employees. Contractor has responded,and shall at all times during the Term of this Agreement respond,in a timely fashion to any govern ment inspection requires relating Yo immigration law compliance and/or Form I-9 compliance and/or worksite enforcement by the Department of Homeland Security, the Department of Labor, or the Social Security Administration. Contractor shall require all subcontrec[ors and/or sub-consultants to make these same representations and warranties when hired to perform services under this Agreement. 9. The Santa Ana Regional Water Quality Control Board ("RWQCB") has issued National Pollutant Discharge Elimination System ("NPDES") Permit No. R8-2009-0030 (Ihe "Permit"),which govemssmrm water and non-storm water discharges resultingfrom municipal activities performed by the City or its contractors. In order to comply with the Permit requirements, the County of Orange has prepared a Drainage Area Management Plan ("DAMP"), containing Model Maintenance Procedures with Best Management Practices("BMPs")that the City and its contractors must adhere to.The Model Maintenance Procedures contain pollution prevention and source conirol techniques to minimize the impact ofthose activities upon dry-weather urban runoff, storm water runoff, and receiving water quality. Examples include: wash water from cleaning of sidewalks or Parking Lots must be collected and disposed of in the sewer or landscaped areas. The Permit,the DAMP and the Model Maintenance Procedures are on file in the office of the City's Direcior of Public Works,which is located at 300 E. Chapman Avenue in She City of Orange. The Contractor hereby acknowledges that it has read, reviewed and understands the Permit, the DAMP and the Model Maintenance Procedures, as chey relate to the Street Sweeping services and hereby agrees to perform the Street Sweeping services in conformance therewith. 18 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement 2.7 Conditions to Effectiveness of Agreement The satisfaction of each and all of the conditions set out below, each of which may be waived in whole or in part by Ciiy in writing, is a condition precedent to the effectiveness of this Agreement, and a condition of Contractor's continued right to the benefiis conveyed in this Agreement: a) Accurecy of Representations. All representations and warranties made by Contractor and set forth in this Agreement shall be acwrote,true and mrrect on and as of the Effective Date and shall remain so during the Term of this Agreement. b) Absence of Litigation. There shall be no litigation pending in any court challenging the award of this Franchise to Contractor or the execution of this Agreement or seeking to restrain or enjoin its performance.This provision may be waived by the City,acting through its City Manager c) Furnishing of Insurance, Bond, and Letter of Credit. Contractor shall have furnished evidence of the insurence, bonds and letter of credit required by Section 10 and shall comply with all ongoing requirements relating thereto. Contractor shall have paid the contracting fee to City, as provided in Section 0. 2.8 Delegation of Authority The administration of this Agreement by City shall be under the supervision and direction of City Manager's office and the actions specified in this Agreement, unless otherwise stated, shall be taken by the City Manager, or his or her designee. This section shall in no way 6e interpreted to obviate required City Council action if so provided in the Orange Municipal Code. 2.9 Limitations to Scope Notwithstanding any provision to the contrary contained in this Agreement, the exclusive franchise, right and privilege to provide Solid Waste Handling Services at Premises within Ci[y grented to Contrector by this Agreement specifically excludes the following services, which services may be provided by Persons other than Contrac[or and which may 6e the subject of other permits, licenses, franchises or agreements issued or entered by City: a) The sale or donation of Source Separated Recyclable Material by the Waste Generator to any Person or entity other than Contractor; provided, however, 19 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement to the eMent permitted by law, if the Waste Generator is required to pay monetary or non-monetary consideration for the Collection, transportation, transfer, or processing of Recyclable Material, the fact that the Waste Generator receives a reduction or discount in price (or in other terms of the consideretion the Waste Generator is required to pay)shall not be considered a sale or donation; b) Solid Wasie, including Recyclable Materials and Green Waste, which is removed from any Premises by the Waste Generator,and which is transported personally by such Waste Generetor (or by his or her full-time employees) to a processing or Disposal Facility in a mannerconsistent with all applicable laws and regulations; c) Green Waste removed from a Premises by a gardening, landscaping, or tree trimming Contractor, utilizing its own equipment, as an incidental part of a total service offered by that Contractor rather than as a hauling service; d) The Collection, transfer, transport, Recycling, processing, and Disposal of animal remains from slaughterhouse or butcher shops for use as tallow; e� The Collection, transfer, transport, Recycling, processing, and Disposal of by- products of sewage treatment, including sludge, sludge ash, grit and screenings; f) The Collection, trensfer, transport, Recycling, processing, and Disposal of Hazardous Substances, Hazardous Waste, Household Hazardous Waste and radioactive waste regardless of its source; g) Construc[ion and Demolition Debris which is removed by a duly licensed construction or demolition company or as part of a total service offered by said licensed company or by the City, where the licensed company utilizes ics own equipment; h) The Collection,transfer,transport, Recycling, processing,and Disposal of Solid Waste by City through City officers or employees in the normal cou rse of their City employment; and, i) Solid Waste Handling Services for governmental agencies other than City, which may have facilities in City, but over which City has no jurisdiction in connection with the regulation of Solid Waste. 20 City of Orenge Integreted Solid Waste Management and Street Sweeping Agreement The exclusive franchise, right and privilege to provide Solid Waste Handling Services within City granted to Contractor by this Agreement shall be interpreted to be consistent with all applicable State and federal laws, now in effect and adopted during the term of this Agreement, and the scope of this Agreement shall be limited by all applicable current and developing laws and regulations. In the event that future interpretations of current law, future enactments or developing legal trends limit the ability of City to lawfully grant Contrac[orthe scope of services as specifically setforth in this Agreement,Contractor agrees that the scope of this Agreement will be limited to those services and materials which may be lawfully provided, and that City shall not be responsible for any resulting lost profits claimed by Contractor. 2.10 City's Right to Direc[Changes 2.10.1 General City may direct Contrec[orto perform additional services (including new Diversion progrems, additional Solid Waste processing, etc.) or modify the manner in which it performs existing services or Bills for services. Pilot programs and innovative services which may entail new Collection methods, and different kinds of services and/or new requirements for Waste Generators are included among the kinds of changes which City may direct. Contractor acknowledges that State law may increase the Diversion requirement during the term of this Agreement and Contrector agrees io propose services to meet such Diversion requirements. Contractor shall be entitled So an adjustment in its Contractor Compensation for providing such additional or modified services, including a profit factor equal to ten percent (10%) of the incremental cost of such additional or modified services. If City and Contractor cannot agree on compensation for new or additional services, then City may contract with other parties for such services,which shall be considered exempt from the ezclusivity provisions of Section 2.1. 2.10.2 New Diversion Programs Contractor shall present, within thirty (30) days of a request to do so by City, a proposal to provide additional or expanded Diversion services. The proposal shall contain a complete description of the following: a) Collection methodologyto be employed (equipment, manpower, etc.). b) Equipment to be utilized (vehicle number,types, capacity, age, etc.�. c) Labor requirements (number of employees by classification). 21 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement d) Type(s)of Containers to be utilized. e) Type�s)of material to be Collected. f) Provision for program publicity/education/marketing. g) Three-yearprojectionofthefinancialresultsoftheprogrem'soperetionsinan operating statement format including documentation of the key assumptions underlying the projections and the support for those assumptions. 2.31 Ownership of Solid Waste City and Contrector understand and agree that it is Contractor, and not City,who will arrenge to Collect Solid Waste,that City has not,and,by this Agreement does not,instruct Contractor on its Collection methods, nor supervise the Collection process; nor do the Parties intend to place title to Solid Waste Collected by Contractor in City. Rather, the Parties intend that whatever, if any, title in and to the Solid Wasie that is Collected by Contractor which otherwise might exist in or with City in the absence of this Agreement is hereby transferred to Contractor; and further that if Contrector gains title to such Solid Waste it is by operation of law and agreement with its Customers and is not the result of this Agreement. Subject to the provisions of this Agreement, and unless City exercises its rights to direct the location for Disposal and processing of Solid Waste, Contractor shall have the right to retain, Recycle, process, dispose of, and otherwise use Solid Waste Collected pursuant to the terms in this Agreement in any lawful fashion or for any lawful purpose; and,further, shall have the right to retain any benefit resulting from its right to retain, Recycle, process, dispose of, or reuse the Solid Waste which it Collects.Ownership of Solid W aste shall trensfer to Contractor when Customer places it at poini of Collection. 2.12 ContractorAuthorization Contrac[or represents and warrants Iha[ it has the authority to en[er into and perform its obligations under this Agreement. The 8oard of Directors or partners of Contractor (or the shareholders,if necessary)have taken all actions required by law,its articles of incorporation, its bylaws or otherwise to auchorize the ezecution of this Agreement.The Persons signing this Agreement on behalf of Contractor have authority to do so. Contrector shall authorize one employee to serve as a single point of contact for the City for issues arising under this Agreement, and Contractor acknowledges and agrees that City may expect and assume that this employee's actions are taken on behalf of and with the full approval of the Contractor. 22 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement 2.13 Permits and Licenses Contractor shall acquire and maintain all necessary permits and licenses for ihe Collecting, transporting, processing, and storing of Solid Waste and Recyclables, disposing of Solid Waste, the Recycling of Recyclables, and the disposition of any waste produc[ as a result of sweeping the streets, as required under this Agreement. failure to maintain all required permits shall be deemed a material breach of contrect for which City may terminate this Agreement as provided in Section 12.2. Contractor must follow requirements of the Orange Municipal Code, including, but not limited to, obtaining a City of Oronge business license. 3. FEES PAID TO THE CITY In addition to any other considerotion setforth in this Agreement,as part of its consideretion for entering into this Agreement,and for the exclusive franch ise, right and privilege to provide Solid Waste Handling and Street Seeping Services as specifed in this Agreement, Contractor shall provide the following: 3.1 City Fees 3.1.1 Public Education Fee To support City's outreach and administration of various Solid Waste programs, public education efforts and awards, Contractor shall pay an annual Public Education Fee to City in an amount equal to fifty-four thousand dollars ($54,000). 3.1.2 Administrative Fee To support City's contract enforcement costs, Contractor shall pay an annual Administrative Fee to City in an amount equal to ninety thousand dollars ($90,000). 3.13 Edible Food Recovery Fee To support the Citys efforts to fight food insecurity and reduce the amount of Edi61e Food sent to landfills, Contrac[or shall pay an annual Edi61e Food Recovery Fee to the Ci[y in an amount equal to twenty-fourthousand dollars($24,000�. 3.1.4 Annual Adjustment of Fees The fees outlined in this sec[ion shall he adjusted annually bythe change in CPI,as defined in Section 120, for the 12-month period ended the prior Decembec The new fee will go into 23 City of Orenge Integreted Solid Waste Management and Street Sweeping Agreement effect with each luly 1 payment (first adjustment applies to fee payments effective July 1, 2020). 3.1.5 Timing of Fee Payments Public Education Fee,Administrative Fee, and Edible Food Recovery Fee shall each be paid in four equal quarterly installments, hy lanuary 1", April Sst, July 1" , and October 1" of each year. The first payment shall be due on lanuary 1, 2020. If a fee is not paid on or before the due date, Contractor shall pay to City a penalty in an amount equal to ten percent (10%) of the amount owing for that quarter, plus interest at a rate of one and one-half (1.5%) per month. 3.2 Future Fees In the event that City implements a new fee,Contractor shall be entitled to a rate adjustment in an amount sufficient to recover the fee from Customers.City may elect to have Contrector pay monthly in accordance with the requirements of Section 3.1.5,or on another schedule as City identifies. City may set deadlines and late fees, and additional fees would 6e subject to audit. 4. DIRERSERVICES—WASTEMANAGEMENT 0.1 Refuse 4.1.1 Generel The work to be done by Contractor pursuant to this Agreement shall include, but not be limited to, the furnishing of all labor, supervision, equipment, materials, supplies, and all other items necessary to perform the services required. The enumeration of, and specification of requirements for, particular iiems of labor or equipment shall not relieve Contractor of the duty to furnish all others, as may be required, whether enumerated elsewhere in the Agreement or not, and shall be in full compliance with the Safety Orders Regulations of the Division of Industrial Safety of the State of California, Title 8, California Code of Regulations (CAL/OSHA�, and all applicable OSHA regulations as well as all other applicable California regulations. The work to be done by Contractor pursuant to this Agreement shall be accomplished in a thorough and professional mannersothat all Customers are provided reliable,courteous and high-quality Solid Wasie Collection Services at all times. The enumeration of, and specification of requirements for, particular aspects of service quality shall not relieve 24 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement Contractor of the duty of accomplishing all other aspects in the manner provided in this section, whether such other aspects are enumerated elsewhere in the Agreement or not. 4.11 Residential Cart Refuse Collection Contrector shall provide all Customers at Single-family and Multi-family Premises without Bin Service, with one Cart ("Refuse Cart(s�") and shall Collect all Refuse placed in the Cart for Collection not less than once per week. If there is a dispute between a Customer and Contractor as to whether Cart or Bin service shall be provided, City will make the final determination. Contractor may charge the Customer based on each Customers size and number of Refuse Carts according to the monthly rate schedule in Exhibit A. Customers that regularly require more than one Refuse Cart may request additional Cartsfor an additional charge per Cart per month in accordance with the rate in Exhibit A. 4.1.3 Alley Collection The alley shall remain the point of Collection for Residential Customers that have historically had Containers Collected in the alley. Such Customers shall receive the same services as Customers with curbside Collection. 4.1.4 Refuse Cart Overege Residential Cart Customers may periodically generete more Refuse than will fit in the Refuse Cart(s�. Resideniial Customers are therefore entitled to two pickups per calendar year of material that does not fit in the Refuse Cart(s)at no additional cost. One pickup shall consist of up to the equivalent of three (3) large bags, boxes or 6arrels of Refuse. Contractor shall Collect all Refuse put out for Collection in addition to the foregoing two (2) pickups to be provided at no charge. Residential Customers may be charged per pickup in accordance with the approved rate schedule for overage pickups above two (2) per year. In addition to the two(2)free pickups, Contrector shall Collect all additional Refuse placed out for Collection in the Residential Customer's own Containers (bags, barrels, etc.) at no additional charge for two weeks beginning each December 26.7his service is li mited to Refuse that could otherwise be placed in the Refuse Cart, and not Bulky Items which are Collected in accordance with SecYion 1.10 and 4.1.16. Commercial Customers may request Cart overage Collections in accordance with the approved rate but are not entitled So free overage Collections. 25 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement 4.1.5 Backyard Service for the Disabled Contractor shall provide disabled Cusiomers with backyard service at no additional charge. Contractor shall remove Refuse, Recyclable and Green Waste Containers and Green Waste bundles from Customer's storage area, place them out for Collection, and retum Containers to Customer's storage area aker Collection, ensuring that all doors or gates are closed securely. To qualify as a disa6led Customer under this section, Customers must have been issued a handicap placard from the Department of Motor Vehicles or otherwise obtain approval to receive such service from the City. Additionally, backyard service need not be provided if an able-bodied person resides with the disa6led Customer. 4.1.6 Bin Refuse Collection Contrector shall provide Bin Service to Single-family Customers that request this service, Multi-family Customers not receiving Cart service, and Commercial Customers. Contractor shall Collect and remove all Refuse that is placed in Bins from the property of Customers receiving Bin Service, at least once per week and more frequently if required to handle the waste generated at the Premises where the Bins are located. City shall make final determination as to the number and size of Containers, and frequency of Collection to be provided to Customers. Special consideration shall be given when determining the pickup areas to ensure that the flow of traffic is not impeded. Contractor shall provide 2, 3, 4, and 6 cubic yard Bins upon request. Contractor will service Bins equipped with compaction devices or "compactors" that attach to the 8ins. The provision of the compaction device itself is outside this Agreement. Contractor may charge the Customer based on each Customer's size and number of Refuse eins according to the monthly rate schedule in Exhibit B. 4.1.7 Commercial Premises Cart Service As an alternative to the requirements of Section 4.1.6,Contractor shall offer Collection in 96- gallon Refuse Carts to Customers at Commercial Premises that do not have space for, or do not generate enough waste to require the use of Binsfor Collection. Each Commercial Refuse Cart will be charged at the Commercial Cart rate in Exhibit B. If Contractor and Customer have a disagreement as to whether a Refuse Cart is appropriate, or if City determines the Collection in a Refuse Cart causes health and safety or other concerns, City shall make the final determination as to whether Collection in a Refuse Cart may occur. Services, such as Bulky Item pickups and Recyclables Collection, shall 6e provided to Commercial Cart Customers as allowed for Commercial Bin, and not Residential Customers. 26 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement Contractor may charge the Customer 6ased on each Customer's size and number of Refuse Carts according to the monthly rate schedule in Exhibit B. 4.1.8 Overflowing Commercial Containers Customers that regularly produce more Refuse than their current level of service can accommodate may have their service level increased in accordance with the following pracedure: a) First Incident in Three Month Period - If more material is placed for Collection than fits in a Bin or Cart (unless Collection of the overage has been properly arranged under Section 4.1.4), Contractor shall photogreph the overflowing Container, Collect the Solid Waste, and send to the Customer (at both the service and billing addresses) the picture and a letter instruaing that the next instance of an overflowing Container may result in a charge,and possibly in an increase in the level of service. b) Second Incident in Three Month Period - Upon the second event of an overfilled Bin or Cart �unless Collection of the overage has been properly arranged under Section 4.1.4) in a three-month period, Contractor shall photograph the overflowing Container, Collect the Solid Waste, and send to the Customer the picture and a letter instructing that a third incident in that same three month period may result in an increase in the level of service. If the Bin overflowed sufficiently to require the driver to leave the Collection vehicle to clean around the Bin, Contractor may charge the Bin Overage Cleanup fee in the approved rate schedule. If Refuse was left beside the Cart for Collection other than as permitted under Section 4.1.4, Contractor may charge the Cart Overage Fee in Exhi6it B. c) Third Incident in Three Month Period - Upon the third event of an overfilled ein or Cart(unless Collection ofthe overage has heen properlyarranged under Section 4.1.4) in a three-month period, Contractor shall photograph the overtlowing Container, Collect the Solid Waste,and send to the Customerthe picture and a letter requesting that Customer increase its service level. If the Customer declines, Contractor may petition City to permit Contractor to increase the service level to accommodate the higher demand for service. If the Bin overflowed sufficiently to require the driver to leave the Collection vehicle to clean around the Bin, Contractor may charge the Bin Overage Cleanup fee in the approved rate schedule. If Refuse was lek heside the Cart for Collection other than as permitted under Section 4.1.4, Contractor may charge the Cart Overage Fee in Exhibit B. 27 City of Orange Integrated Salid Waste Management and Street Sweeping Agreement This procedure shall also apply to Bins that exceed a total weight of seven hundred fifty pounds per Bin (75016s. per Bin�,or an average weight in excess of one hundred fifty pounds per cubic yard (1501bs. per cubic yard�. In the event the Contractor identifies Customer Bins that exceed either of these weight limits, Contractor may weigh the ein and document the weight of the Bin. Contractor may notify Customer of the overweight Bin and weight requirements. Uponthethirdincidentotcurringinamonth,ContractormayassessCustomer the Overage Clean up Bin service per lift as shown in Exhibit 8. 4.1.9 Rolloff Boz Service Contractor shall provide exclusive (as limited by Section 2.9) permanent and temporary Rolloff Box and Compactor Collection service upon request. Contractor must deliver a temporery Rolloff Box to a Customer within twenty-four (24) hours of request (excluding Saturdays,Sundays,and holidays identified in Section 4.6.1.1�.Contractor may not charge for any services not listed in the rete schedule without prior approval of the City. Contrector shall provide standard 10, 30 and 40-cubic-yard standard Rolloff Boxes, or Compactors. The furnishing of Compactor Rolloff Boxes, which are enclosed Containers attached to a compaction device, is not included in this Agreement. Providing service to such compactor Rolloff Boxes is included. Contractor may charge the Customers for Rolloff Box Service based on each Customer's number of loads and amount and type of tons according to the rates shown in Exhibit C. The first four(4)tons Collected in any Rolloff load shall be Collected at no charge pursuant to the tonnage limit shown in Exhibit C. 9.1.10 Temporary Bin Service Contractor shall provide exclusive (as limited by Section 2.9) temporary Bin Service to Cusiomers upon request. Contractor must deliver a temporary 8in to a Customer within twenty-four (24) hours of request (excluding Saturdays, Sundays and holidays identified in Section 4.6.1.1�. Rates for temporary Bin Service are listed in Exhibit 8. 4.1.11 Scout Vehicles Scout vehicles are defined as vehicles that transport a Solid Waste Container to and from the point of Collection by a Collection vehicle. Scout vehicle service may be charged for in accordance with the approved rote schedule under the following circumstances: 1) by request of City or Customer; 2) when Contractor's smallest Collection vehicles can not physically service the Containers; or 3) use of even the smaller Collection vehicles would 28 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement cause damage to private access roads. Disputes between the Contractor and the Customer as to whether scout service will be used will be decided and settled by the City Manager. Contractar may charge the Customers for Scout Service acwrding to the retes shown in Exhibit B. 4.1.12 Bin Pushout Service Contractor may not charge a fee for pushing or rolling Bins to point of Collection. 4.1.13 Smaller Collection Vehicles Some areas ofthe Cityare located on alleys,streets and hillsthat are difficult to service using standard size Collection vehicle, but can be serviced using a smaller Collection vehicle. 7hese areas shall be serviced using a smaller Collection vehicle. Customers may not be charged an extra fee for receiving service with small Collection vehicles. 4.1.14 Locking Bins Contractor shall provide locking Bin Service (providing the hasp and lock and servicing the lock)to Customers that request such service in accordance with the approved rote schedule. 4.1.15 Redelivery/ReturnTripFee Contractor may charge a Redelivery/Return Trip Fee according to Exhibit B or Exhibit C in the event that Contractor arrives on time for a scheduled Collec[ion of Bins or Rolloff Boxes, is impeded from Collection due to Container being blocked orotherwise unable to be Collected due to issues within the Customer's control, and Contractor must return a second time for Collection.The Redelivery/Return Trip charge may be assessed for the trip, but not per Bin or Rolloff Boz, in the event of a Customer with multiple Bins or Rolloff 8ozes. 4.1.16 On-Call Bulky Item Pickup Contrector shall provide Bulky Item pickup service to all Single-family and Multi-family Customers. Each Residential Cart Customer, and Single-family Customers with Bin service, shall be entitled to four Bulky Item pickups per calendar year at no additional charge. Each dwelling unit of each Residential Bin Customer with more than four units shall be entitled to one Bulky Item pickup per calendar year for each dwelling unit at no additional charge. Customers may pui out up to four (4) 8ulky Items at each pickup. Contractor may instruc[ Customers to provide Contractor with a minimum of one 6usiness days notice for the items which shall be Collected on the Customer's regular Collection day. Contractor shall Collect all 29 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement Bulky Items as defined in Section 1.10 including items referred to as electronic waste or "e- waste".The following provisions shall applyto this program: a) No single item that cannot be handled by two workers will be accepted. b) The following items will not be picked up: Hazardous Substances, Hazardous Waste, including waste oil or anti-freeze (For the purposes of this section, universal wastes such as fluorescent bulbs, household batteries, and televisions, monitors and other items referred to as "e-waste" are not considered hazardous and shall be Collected by and disposed of in accordance with this section as well as Sections 4.1.17 and 4.1.18 by Contranor. c) Contreccor shall record by dass and weight(in tons)the Solid Waste Collected from Bulky Item pickups. Contractor shall record the kinds and weights (in tons) of this Solid Waste that is diverted from the landfill through Recycling, reuse,Transformation or other means of Diversion. Residential Customers that exceed the num6er of free pickups and Commercial Customers may receive Bulky Item Collection under the same terms for a fee, in accordance with the approved rate schedule in Exhibit A and Exhibit B. 4.1.17 Bulky Item Diversion Bulky Items Collected by Contractor in accordance with Section 4.1.16,or otherwise Collected under this Agreement, may not be landfilled or disposed of until the following hiererchy of Diversion efforts have been followed by Contrac[or: a) Reuse as is b) Disassemble for reuse or Recycling c) Retycle d) Disposal To accomplish this hierarchy, Contractor shall Collect Bulky Items in a separate vehicle designated for that purpose. Contractor shall not Collect Bulky Items into front or rear loading packer vehicles directly from the Customer's Collection location. 30 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement 4.1.18 Diversion of Electronic and Other Special Wastes Contractor shall divert waste requiring special handling, such as electronic waste, or "e- waste", Collected in accordance with Sections 4.1.16, 4.1.17 or 4.5.6, or by other means under this Agreement, by taking these goods to a properly permitted Facility, and not by landfilling. 4.2 Recycling 4.2.1 Single-familyRecyclingCollection Contractor shall provide all Customers receiving Cart Refuse Collection, and Single-family Premises with Bin service,with a Cart for Collection of Recyclable Materials and shall Collect all Recyclable Materials placed in Carts forCollection not less than once perweek. Contrector shall Collect Recyclable Materials from each Customer on the same day as Customers' Refuse Cart is Collected. Contractor shall have a Retycling progrem whereby it, at a minimum, collects all materials that can be recovered at the local processing Facility used by Contractor. Contractor shall update public education materials accordingly as new items are added to those recovered bythe Facility. Upon Customer request, Contractor shall provide Customers with one additional Recycling Cart at no additional charge. Residents with Recycling Carts beyond two per dwelling unit may be charged in accordance with Exhibit A. 4.2.2 Multi-family and Commercial Recyclables Collection Upon Customer request or City direction, Contractor shall provide Recycling Collection service to Multi-family and Commercial Customers requesting it from the Contractor. Contractor may purchase Recyclable Materials from its Customers as well. The Contractor agrees to provide Recycling Bins or Carts to such Customers in sufficient quantities to meet the Recycling needs of each Customer. Recycling Collection programs shall be made available at a minimum for the same materials as included above in Section 4.2.1 for the Single-family Recycling program. Contractor also agrees to make programs available for all other Recyclable Materials for which it has established markets. For the provision of Multi-family Green Waste Collection Service, Contractor shall charge Customers rates that are 85%of the rate for Refuse Collection Service for an equivalent level of service(i.e.,the same size and num6er of Containers, and number of pickups per week�. 4.2.3 WarningNotiGe Contractor shall place a red tag or other warning notice approved hy the City on all Residential and Commercial Recyclable Material or Green Waste loads that are contaminated, indicating 31 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement to the Customer why the load was not Collected and diverted, and providing Contractor's phone number.For Bin Customers,or Cart Customers with off-site management such as small apartment buildings,Contractor shall also mail a copy of the warning to the Customer's Billing address. Contractor shall notify City on a monthly hasis of any warning notices issued pursuant to this section and shall provide copies of such warnings to City upon request.With prior written City authorization, Contractor may remove Recycling and Green Waste Coniainers from habitual contaminators that have received a total of three warnings on either or both Containers in any six-month period. Residential Recycling and Green Waste Containers will be returned only after six months, or upon direction of the City, or if there is a change of occupancy.Commercial Containers will be returned upon direction of the City,or if there is a change of occupancy. Contractor shall visually inspect the contents of Residential Refuse Carts and, if significant Retyclable Maierials are found, leave a notice educating Customer to be[ter separate Recyclable Materials from Refuse. 4.2.4 Marketing and Sale of Recyclable Materials Contractor shall be responsible for marketing and sale of all Recyclable Materials Collected pursuant to this Agreement. Contractor may retain revenue from the sale of Recyclable Materials and shall report the amount of such revenues to City upon request. 4.2.5 Minimum Diversion Requirement Contrector agrees to implement measures to meet the requirements of AB 939 with respect to the waste stream covered by this Agreement. Contractor shall recycle or divert from landfill sufficient waste to ensure that the City meets current requirements under AB 939. Currently, all jurisdiction in California are required to divert sufficient waste from landfills such that they do not exceed their targeted per capita disposal as measured in pounds per person per day. Contrector shall 6e considered to have met this requirement if the City's actual per capita disposal is less than itstargeted per capita disposal as shown in its Electronic Annual Report to the California Department of Resources Recycling and Recovery (CalRecycle). In any year that the CitWs actual per capita disposal exceeds its targeted per capita disposal, the City may assess liquidated damages pursuant to Section 12.3 for failure to meet[his goal. In the event that che State increases Diversion requirements for local jurisdictions, the City and Contractor will discuss applicable solutions and programs to meet the new Diversion requirements. City and Contractor agree to negotiate with respect to any additional servi�es related to AB 939, which Contrac[or and City agree to implement. Further indemnification and guarontee with respect to AB 939 is described in Section 103. 32 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement 4.2.6 Construction and Demolition Debris Diversion Contractor shall bring all loads of mixed Construction and Demolition Debris to a C&D processing Facility designated under this Agreement for separetion and recovery of this material. Designated facilities include facilities approved by the City for use by self-haulers, facilities identified in Section 4.8 ofthisAgreementthat process Construction and Demolition De6ris, and any Facility for which Contractor requests City's approval. City's approval will be based upon the Facility's ability to divert material from landfilling and the effec[ of the Facility's tipping fee on Customer rates. Contrac[or shall divert a minimum of sixty five percent(65%) of all Construction and Demolition Debris Collected. Contractor may deliver separated loads of Construction and Demolition Debris,such as clean dirt, concrete or rebar, to facilities specializing in the reuse of such materials, provided this material is diverted from landfilling. Contractor may charge the Customers for Construction and Demolition Rolloff Box Service based on each Customers number of loads and amount and type of tons according to the retes shown in Exhibit C. The first four(4)tons Collected in any Rolloff load shall be Collected at no charge pursuant to the tonnage limit shown in Exhibit C. 4.2.7 Edible Food Recovery Program Contractor shall support and promote the recovery of Edible Food. Contractor shall identify sources of recoverable Edible Food and share that information with City. Contrec[or shall include a list of all Commercial Customers that generate recoverable Edible Food in its monthly report to City pursuant to Section 9.3.2. 4.2.8 Optional Sharps Collection City reserves the right to require Contractor to administer a Sharps Collection program. Contractor would be entitled to a reasonable rate increase for progrom costs. 4.2.9 Non-ProfitGroupAssistance Contractor shall provide Rolloff Box Containers or steel storage containers at a 15%discount to non-profit organizations for the Collection of Recycla6le Maierials. 33 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement q.2.10 Horse Stable Bedding Contractor shall provide Collection of sources separated stable bedding (for example, wood shavings and horse manure) at SS% of comparable Refuse Bin Collection rotes. Contractor shall visit all properties ihat produce stable bedding to offer this Collection program using one to three-cubic-yard Bins. Source separated, Collec[ed horse stable bedding shall be sent to a bio-solids composting Facility, or other Facility as approved by City, for maximum Diversion. 4.3 Organics Collection Program 4.3.1 Single-family Organics Waste Collection Contractor shall implement a Single-family Residential Organics Collection Program. The Single-family Organics Collection Program shall supplant the Single-family Green Waste Collection from the previous agreement. The Single-family Residential Organics Collection Program shall consist of Contractor collecting Organics from all Single-family Residential Premises in the City using Cart Collection Service. Contractor shall Collect Organics on the same day as Customer's Refuse Cart is collected.Controctor shall provide each Customer at all Single-family Residential Premises in the City with one (1) ninety-five (95) gallon Green Wasie/Organics Cart per Dwelling Unit. Contractor shall Collect all Organics properly placed out for Collection by Single-family Customers not less than once per week using automated Collection vehicles. Contractor shall be obligated to Collect Green Waste set out for Collection in bundles if it is a maximum of four(4)feet long and eighteen (18) inches in diameter. Upon Customer request, Contractor shall provide one additional Green/Organics Waste Cart at no additional charge.Residents with Green/Organics Waste Carts beyond two per dwelling unit may be charged in accordance with Exhibit A. Contractor shall transport all Organics collected in the City to the Perris Regional Organics Anaerobic Digestion Facility (ROAR) for processing, or another Facility approved by City. Contractor shall not deliver any Organics collected from Single-family Premises to any Facility m be landfilled or used as Alternative Daily Cover. City reserves the option to direct Green W aste to any al[ernative processing Facility.If City enacts said option, rates are to be adjusted accordingly. Contractor shall conti nuously monitor the Single-family Organics Collection Program for both participation and �ontamination such that each year, Contractor has opened the Cart lid and 34 City of Orenge Integreted Solid Waste Management and Street Sweeping Agreement checked the contents of a minimum of two percent (2%) of all Single-Family Premises in the City to note contamination levels in the Carts. (Contrector shall develop a plan to randomly sample areas of City, which shall 6e submitted to City for approval annually.) When Contrector finds a household that is not participating, Contrector shall leave or direct mail the household education materials describing the programs and how to participate. When Contractor finds conta mination Contractor shall alert the Customer by leaving a hang-tag and by leaving public education materials concerning the acceptable materials for the program. Contractor shall recheck the residences that were tagged within si�cty (60) days to see if the contamination has been reduced or eliminated. Contractor's compensation for the Single-family Organics Collection Program shall be included in the rate for Single-family Refuse Collenion Service. 4.3.2 Multi-family Green Waste ColleRion Contrector shall implement and offer a Green Waste Collection Program for all Multi-family Residential Premises in City. Contrector shall provide for the appropriate number of appropriately-sized Containers for each Multi-family Premises. Upon Customer request or City direction, Contractor shall Collect Green Waste from Multi- family Premises at least once per week, and more frequently as required to prevent odor, or overflow of material. Contrector shall Collect Green Waste in a separate Collection vehicle that collects only Source Separeted Green Waste. Contrector shall transport all Green Waste collec[ed in the City to the Perris Regional Organics Anaerobic Digestion Facility (ROAR) for processing, or another Facility approved by City. Contractor shall not deliver any Green Waste Collected from Multi-family Premises to any Facility to be landfilled or used as Alternative Daily Cover. City reserves the option to direct Green Waste to any alternative processing Facility. If City enacis said option, rates are to be adjusted accordingly. Contrac[or shall continuously monitor the Multi-family Green Waste Collection Program for both participation and contamination such that each year, Contractor shall randomly observe a minimum of five (5) Multi-family Premises in the City to note contamination levels in the Green Waste in the Bins and Carts. When Contractor finds contamination, Contractor shall photo-document the contamination and shall alert the manager of the Multi-family Premises. Contractor shall provide or re-provide training and public education materials concerningthe acceptable materials for each program,to residents of the Multi-family Premises in a minimum of one (1) in-person on-site training session. 35 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement For the provision of Multi-family Green Waste Collection Service, Contractor shall charge Customers rates that are 85% of the rate for Refuse Collection Service for an equivalent level of service(i.e.,the same size and number of Containers, and number of pickups perweek). 4.3.3 Commercial Green Waste and Wood Waste Collec[ion Contractor shall implement a Green Waste and non-hazardous wood waste Collection Program for all Commercial Premises in the City. Contractor shall provide for the appropriate number of appropriately-sized Containers for each Commercial Premises. Upon Customer request or City direction, Contractor shall Collect Green Waste and non- hazardous wood from Commercial Premises at least once per week, and more frequently as required to prevent odor, or overflow of material. Contractor shall Collect Green Waste in a separate Collection vehicle that collects only Source Separeted Green Waste. Controctor shall transport all Green Waste collected in the City to the Perris Regional Organics Anaerobic Digestion Facility (ROAR) for processing. Contractor shall not deliver any Green Waste Collected from Commercial Premises to any Facility to be landfilled or used as Alternative Daily Cover. City reserves the option to direct Green Waste to any alternative processing Facility. If City enacts said option, rates are to be adjusted accordingly. Contractor shal I continuously monitor the Commercial Green W aste and non-hazardous wood waste Collection Program for both participation and contamination such that each year, Contractor shall randomly observe a minimum of five (5) Commercial Premises in the City to note contamination levels in the Green Waste in the Bins and Carts. When Contrector finds contamination, Contractor shall photo-document the contamination and shall alert the Customer. Contractor shall provide or re-provide training and pu6lic education materials concerning the a�cepta6le materials for each program,to Customers in a minimum of one(1) in-person on-site training session. For the provision of Commercial Green Waste and non-hazardous wood waste Collection Service,Contractor shall charge Customers rates that are 85%of the rate for Refuse Collection Service for an equivalent level of service (i.e., the same size and number of Containers, and number of pickups per week�. 43.4 Commercial Rolloff Green Waste Collection Upon Customer request, Contrector shall provide Green Waste and non-hazardous wood waste Collection service to Commercial Premises using Rolloff Boxes. Contractorshall charge Customers rates and tipping fees that are eighty-five percent(85%)of the rates and tipping fees shown in Exhibit C. 36 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement 43.5 Commercial Food Waste Collection Contractor shall implement a Food Waste Collection Program for all Commercial Premises in the City. Contractor shall provide for the appropriate number of appropriately-sized Containers for each Commercial Premises. Upon Customer request or City direction, Contractor shall Collect of Source Separated Food Waste from restaurents, cafeterias, assisted living facilities, hospitals, supermarkets and all other Commercial Premises where food is prepared, sold and/or consumed. At the direction of the City, Contractor shall include Food-Soiled Paper in the Food Waste program. If the processing Facility Controctor is using does not allow Food-Soiled Paper, Contrector shall work with City to provide a method and/or a Facility capable of handling Food-Soiled Paper. Contrac[or shall provide wheeled Carts or other Containers and/or Bins, roll-offs or compactors as necessary for the segregation and storege of Food Waste to be recycled. Contractor shall prepare a Food Waste Recycling plan in consultation with each business to determine the appropriate number and sizes of Containers,Collection frequencyand provide and distribute appropriate Containers, Bins,or roll-offs to Customers. Contractor shall provide Customers wich information and contact person(s) who are approved by City to establish, coordinate and provide Edible Food donation and collection services. Contractor shall fully cooperete with all Persons working with Customers to establish, coordinate and provide Edible Food donation services, including Customer's employees and agents and the City. Contractor shall factor any successful Edible Food donation program projections and/or actual results into the Food Waste Recycling plan including the estimated requirements for Container sizes and frequencies of Collection, training, interior Container locations and sizes. Collec[ed Food Waste shall be processed at the Perris Regional Anaerobic Digestion (ROAR) Facility or the Orange Organics Facility or other Facility as approved by the City. City reserves the option to direct Food Waste to any other processing Facility. If City enacts said option, rates are to 6e adjusted accordingly. Contractor shall continuously monitor the Commercial Food Waste Collection Program for both participation and contamination such that each year,Contractor shall randomly observe a minimum of five (5) Commercial Premises in the City to note contamination levels in the Food Waste in the Bins and Carts. When Contrector finds contamination, Contractor shall photo-document the contamination and shall alert the Customer. Contractor shall provide or re-provide training and public education materials concerning the acceptable materials for each program,to Customers in a minimum of one (3) in-person on-site training session. 37 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement For the provision of Commercial Food Waste Collection Service, Contractor shall charge Customers rates that are 85% of the rate for Refuse Collection Service for an equivalent level of service (i.e.,the same size and number of Containers,and number of pickups per week). 0.3.6 Holiday Tree Collection Progrem Contractor shall operete an annual holiday tree Collection program from December 26 through lanuary 31. During this period all holiday trees placed out for Collection by Single- family and Multi-family Customers shall be Collected by Contrector. After this period, trees will be Collected as eulky Items under Section 1.10.Trees up to seven (7) feet in length will be Collected and diverted without Customers needing to cut them. Contractor may request that Customers with larger trees cut the trees to pieces no longer than seven (7) feet. Contractor will divert all holiday trees from landfilling. 4.4 Cart Selection, Distribution and Exchanges Contractor shall provide Residential Cart Customers with the option of three Cart sizes for Refuse, Recycling and Green Waste Collection. Sizes offered will include 35, 64 and 96- gallons. Commercial Cart Customers may be limited to 96-gallon Carts. Customers may each request one free exchange in Cart sizes within six months of starting new service. One exchange includes all Cart size changes included in the same Customer request and may include changes being made to one, two or three of the Customer's Carts. If a second request is made, or if a request is made following the initial six-month period, Contractor may charge for each request, regardless of the number of Carts exchanged, in accordance with the rate shown in Exhibit A. 4.5 City Services 4.5.1 City Premises Collection Contractor shall Collect and dispose of all Refuse, Recyclable Material, and Green Waste put in Containers for Collection at all current and future Premises owned and or operated by City at no charge to City (except as provided below�. Such Premises include, but are not limited to,City Hall,City offices,parks,Cityyard and street maintenance operations. Collections shall be scheduled at a time mutually agreed upon 6y Contractor and City. Contractor shall provide up to five hundred (500) Rolloff pulls per calendar year from City PremisesatnochargetoCity. ForaIlRolloffpullsfromCityPremisesthatexceedfivehundred (500) in a calendar year, Contrac[or may invoice and collect from City based on the rates 38 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement shown in Exhibit C. There shall be no charge for Collection from City Premises using Carts or Bins. Except for minor tenant improvements(e.g.,fewer than 1,000 square feet),or minor sidewalk repairs (e.g., fewer than 100 linear feet), performed by City crews (and not ihird-party contractors�, Contractor shall not be required to Collect Construction and Demolition Waste from Ciry Premises. The Collectian of Street Sweeping Debris is outside the scope of providing service to City Premises. See Section 4.5.5 regarding the Collection of Street Sweeping debris. 4.5.2 City Sponsored Events Contractor shall provide Solid Waste Collection, Recyclables Collection, Organics Collection, and Disposal/processing service for City-sponsored events. This shall include providing Containers (Bins, Rolloff Boxes, clearly labeled Recycling Containers and cardboard waste hozes with liners) to Collect and dispose of, or process, all Solid Waste and Recyclable Materials.The Contractor shall provide these services at City-sponsored events,at no cost to City or ratepayers. Notethatthe International Street Faire is not considered a City-sponsored event for purposes ofthis section. Current City-sponsored events include,but are not limited to: a) May Parade b) Concerts in the Park c) 3rd of July Celebration d) Treats in the Streets Autumn Festival e) VeteransDayTri6ute f) Tree Lighting Ceremony g) Children's Holiday Breakfast h) Clean-up Files Day i) Health Fair/Rideshare Events j) National Night Out (Police) k) New park and City Facility openings I) Ciry Department Open House Events City may replace events that are discontinued with events requiring comparable Solid Waste and Recycling Collection service demands. 39 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement 4.5.3 Street Litter Container Collection Contractor shall service all public litter Containers. Public litter Containers are provided by the City.Any liners or other items needed to continue service shall be provided by Contrattor. If service levels are not sufficient to ensure Containers do not become full,service levels shall be increased at no additional cost to the City. If additional litter Containers are added, Contractor shall service such Containers at no additional cost to the City. 4.5.0 Emergency Collection and Disposal Service Contractor shall assist City at the City's request with emergency Collection and Disposal service(in the event of major disaster,such as a n earthquake,storm, riot or civil disturbance), or as otherwise determined necessary 6y the City, by providing Collection equipment and drivers normally assigned to City. Contractor may charge City for actual Disposal wsts plus service rates per the approved rate schedule. 4.5.5 Street Sweepings Disposal Contractor shall Collect and Dispose of City's Street Sweeping Debris deposited in a Contractor-provided Rolloff Box at the City yard. Contractor must dump its sweeping debris directly to the Rolloff Box or have Contractor personnel load the Bin. City will coordinate a designated area strictly for sweeping debris. Contractor shall Collect Street Sweeping Debris from this Rolloff Box at no cost to City.Contractor may no[charge City for the actual Disposal cost of Street Sweeping Debris nor charge a haul charge for service to the Rolloff Box. 4.5.6 Abandoned Item Collection by Ciry Contrec[or shall Collect and dispose of, at no additional charge, within one business day of notification from City,all items left in the City's right-of-way,such as sidewalks,alleys,streets, and parkways. Contractor shall properly divert from landfilling or Dispose of such items in accordance with Sections 4.1.17 and 4.1.18. 4.5.7 Communiry Development Review Services Upon City request and at no additional charge,Contractor shall review development projec[s submitted to the City's Community Development Department or Public Works Department and advice regarding adequacy of Container storage space and access, particularly to accommodate Recycling and Food Waste Recovery programs. 40 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement 4.5.8 Large Venue Event Assistance, Event Recycling Contractor shall assist planners of large venue events with reporting and planning needs as may be useful in meeting the requirements of AB 2176 at no additional charge. Contractor shall provide Recycling services upon request to special event planners. 4.5.9 Door-to-DoorHHWCollection—Option Contractor may instruct Customers to utilize a door-to-door HHW collection program provided by the City, provided the Ciiy has such a contract in force and that such services are within the scope of the contract terms. Contractor may direct Customer inquiries regarding the Collection of HHWs that are within the scope of such a contrect to Ci[y's HHW contractor. The Contrector should also advertise the availability of HHW drop-off facilities provided by the County of Orange. However, proper disposal of all HHW Collected by Contractor in the City shall be the responsibility of Contractor. City reserves the right at any time during the Term of this Agreement to require Contractor to administer a door-to-door call-in HHW Collection program. City may negotiate an altemative scope of services under which Contractor shall be compensated for ac[ual msts incurred. 4.5.10 Storage Va�s Upon request by City, Contactor shall supply six(6) each 21'x 8'x 8' steel storage containers for City needs at no additional charge. 4.5.11 Free Compost and Wood Chips Contractor shall provide Residents with free bagged compost at one give-a-way event per year. ContractorshallprovidecompostandwoodchipstotheCitYforuseonCity-maintained property at no additional charge. 9.5.12 In-Office Recycling Containers for City Administrative O�ces Contractor shall provide, at no additional charge, in-office Recycling Containers to all Ciry administrative offices forthe purpose of accumulating Recyclable Materials in offices priorto transferm the Rerycling Container emptied by Contractor. 41 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement 4.5.13 In-Unit Recycling Containers Contraaor shall offer for sale in-unit Recycling Containers to Commercial and Residential Bin Customers for the purpose of accumulating Recyclables inside the building or dwelling unit. Contractor shall offer i munit Retycling Containers for a price equal to Contractor's direc[mst, wichout markup. Upon City request, Contractor shall submit documentation to the City supporting its direct costs,which costs shall be subject to the approval of the City Manager. 4.5.14 Capacity Guarantee Contractor guarantees capaci[y at Contractor-owned and operated facilities within the County of Orenge for the transfer of all Refuse and processing of all Recyclables,Green W aste, and Organics Collected under this Agreement throughout the Term. With City approval, Contrector maysend Recyclables,Green Waste,and orOrganicsto be diverted,not Disposed, to facilities outside of the County of Orenge. 4.5.15 Compliance Coordinator(s) Effective lanuary 1, 2020, Contractor shall provide two (2) full time (40 hours per week) employees (Compliance Coordinators)devoted to outreach and maintaining City compliance and reporting to CalRecycle with AB 341, AB 1594, AB 1826, and SB 1383. A Compliance Coordinator may also serve as Contract liaison pursuant to Section 6.2.4. 9.6 Operetions 4.6.1 Schedules 4.6.1.1 Colleaion Days and Hours To preserve peace and quiet, Solid Waste shall only be Collected from Residential areas and Commercial areas adjacentto Residential areas between 7:00 a.m.and 7:00 p.m.Solid Waste shall only be Collec[ed from other Commercial areas between 6:30 a.m. and 8:00 p.m. Collection is only permitted Monday through Saturday for Residential and Monday through Sunday for Commercial. City reserves the right to restrict or change days and hours of Collection by advanced written notice. Contractor may not make exceptions to these Collection days and times without advanced written approval from the City. If the regularly scheduled Collection day falls on New Vear's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, or Christmas Day, Collection days for the remainder of that week shall all be postponed one Collec[ion day. 42 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement 4.6.1.2 Review of Schedules and Routing Contrector shall review its operations plan outlining the Collection routes, intervals of Collection and Collection times for all materials Collected under this Agreement with City upon thirty(30)days written notice requesting said review. Contractor shall submit a copy of its Commercial and Residential schedule and route map within seven days if requested by City.lf the plan is determined to be inadequate byCity,Contractorshall revise it incorporeting any changes necessary to make it satisfactory to City within thirty (30) days. No change in schedules and routing shall 6e implemented for fifteen (15) days aker Contrector receives approval from City and notifies Customers. 4.6.1.3 Missed Pickups When notified of a missed pickup prior to 12:00 noon, Contractor shall Collect the Refuse, Recyclable Materials, and/or Green Waste that was not Collected the same day. If notified aker 12:00 noon, Collection must take place no later than noon of the ne�ct calendar day. If a missed pickup is not made up within a reasona6le time, City may perform service and Contractor shall be liable for City's expenses plus 30% overhead costs, in addition to any liquidated damages assessed for missed pickups per Section 12.3. 9.6.2 Vehicles a) General. Contrector is responsible for providing all vehicles that may be required for the Collection of Solid Waste that are sufficient in number and capacity to efficiently perform the work required by this Agreement in strict accordance with its terms, and at a minimum as described in Contractor's Proposal.Con[ractor is ezpressly obligated to provide such Collection Vehicles and routes as are required to meet the service standards set forth in this Agreement,even if suth Collection Vehicles and routes exceed those set forth in Contractor's Proposal. Contractor shall have available on Collection days sufficient back-up vehicles for each type of Collection Vehicle used to respond to complaints and emergencies. b) Specifications. No Collection vehicle used in the City shall be more than 10 years old at any time during the Agreement Term. All route vehicles shall be powered by natural gas. Such vehicles must be registered with the California Department of Motor Vehicles and shall have water-tight bodies designed to prevent leakage, spillage or overflow. Such vehicles shall 6e equipped to provide live video display to dispatch,two to three angle time-stamped video service records and GPS. At all times during the term of this Agreement, 43 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement Contrector's Collection vehicles shall comply with South Coast Air Quality Management District Requirements and the California Air Resource Board requirements as they are currently in force and as they may be approved for Refuse removal vehicles, as well as other Federol, State and local laws and regulations that may be enacted during the term of this Agreement. 1) ContractorshallberesponsibleforensuringihatallvehiclesContractor uses in the performance of this Agreement shall allow the City to be in compliance with South Coast Air Quality Management District, Air Resource Board and other applicable requirements. c) Vehicle Identification and Labeling. Each Collection vehicle shall be marked with Controctor's name, toll free phone number, and a vehicle identification number designated by Contractor for each Collection Vehicle which shall be prominently displayed on all such Vehicles, in lettering at least six inches in height.City must approve truck labeling, and may place billboards with public notices on vehicles at no additional charge. All equipment of Contracior used to provide the services set forth in this Agreement shall be subject to inspection by City on a semi-annual basis. d) GPS—Street5weepingVehicles The Contractor shall provide automatic vehicle location device (e.g. GPS) on primary and backup Street Sweeping vehicles. This device shall be placed on all Street Sweeping vehicles at the Contractor's cost. The Controc[or shall provide associated software programs, which will report all Street Sweeping activity. The associated software shall be provided at no cost to the City including monthly monitoring charges. The Contractor shall provide sokware and licensing for two work stations(at the City's Corporation Yard) and all associated IT services required to install, maintain, and update this software for the Term of this Agreement. Software shall be capable of being operated on computers utilizing Microsoft Windows. Software shall be capable of demonstrating real-time location, speed and path of travel of equipment equipped with GPS systems. Software shall be capable of recording and printing daily activity logs indicating actual miles traveled, ground speed of equipment,the location of equipment at any given time, and any other information that is suitable for documenting ac[ual work performed by the Contractor under this Agreement. Data collected may 6e used by the City for the Inspection Rating System. 44 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement The Contractor shall have a backup system to the GPS in the event of a system failure.The backup system shall be indicated in the Contrector's proposal and is subject to City approval. The Contractor shall provide adequate training on an annual basis for City staff in the operation and use of this system. The Contractor shall respond to a GPS data request by the City in one working day. Should any location device fail, or need repair, the Contractor shall immediately report that the system is inoperetive to the City. If the Contractor's software or monitoring website fails, the City shall immediately notify the Contractor. The Contractor shall repair any non-operation portion of the system within two (2) business days or the sum of one hundred (5100) dollars per calendar day will be assessed as a liquidated damage for each twenty-four (24) hour period, or portions thereof, that Yhe system is unavailable to the City. e) Cleaning and Maintenance: 1) Contractor shall maintain all properties, vehicles, facilities, and equipment used in providing service under this Agreement in a good, safe, neat,clean and operable condition at all times. 2) Collection Vehicles shall be painted, thoroughly washed, and thoroughly steam cleaned on a regular basis so as to present a clean appearance. City may inspec[ vehicles at any time to determine compliance with this Agreement. Contrector shall also make all Collection Vehicles available to the County of Orange for inspection �egarding health concerns and requirements, at any frequency it requests. Contractor agrees to replace or repair to the City's satisfaction, any Collection Vehicle which Ci[y determines to be of unsightly appearance, leaking, or in unsatisfactory operating condition 3) Contractor shall repaint any or all Collec[ion Vehicles within thirty(30) days' notice from City, if City determines that their appearance warrants painting. City may not require a vehicle to he repainted if it has been repainted within the previous thirty(36) months. 4) Contrector shall inspect each Collection Vehicle dailyto ensure that all equipment is operating properly. Collec[ion Vehicles which are not 45 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement operating properly shall be removed from service until repaired and operating properly. Contrector shall perform all scheduled maintenance functions upon Collection Vehicles in accordance with ihe manufacturer's specifications and schedule. Contractor shall keep accurate records of all Collection Vehicle maintenance, recorded according to date and shall make such records available to City upon reques[. 5) Contractor shall repair, or arrange for the repair of, all of its vehicles and equipment for which repairs are needed because of accident, breakdown or any other cause so as co maintain all equipment in a safe and operable condition Contractor shall maintain acwrate records of repair, which shall include the date, nature of repair and the verification by signature of a maintenance supervisor that the repair has been properly performed. 6) Contrector shall clean up any leaks or spills from its vehicles per the National Pollutant Discharge Elimination System (NPDES) permit in effect at the time. No fluids shall be washed into storm drains at any time. All NPDES dry-cleaning measures shall be complied with. All Collection Vehicles must 6e equipped with absorbent for such cleanup efforts. 7) Upon request, Contractor shall furnish City a written inventory of all equipment, including Collection Vehicles, used in providing service pursuant to this Agreement. This inventory shall list all equipment by manufacturer,year of production,ID number,date of acquisition,type, capacity, and whether the vehicle is a spare. f) Operation.VehiclesshallbeoperatedincompliancewiththeCaliforniaVehicle Code, and all applicable safeiy and local ordinances. Contractor shall not load vehicles in excess of the manufacturer's recommendations or limitations imposed by State or local weight restrictions on vehicles. Contractor's equipment shall comply with US E7A noise emission regulations, currently codified at 40 CFR Part 205 and other applicable noise control regulations, and such noise control features shall be incorporeted throughout the entirety of all Collection Vehicle. Noise levels of equipment used for Collection shall comply with City ordinance and in no event shall the noise level exceed 75 d6a when measured at a distance of 25 feet from the vehicle,five 46 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement feet from the ground. Contrector shall store all equipment in safe and secure locations in accordance with City's applicable zoning regulations. Contractor shall be responsible for any damage resulting from or directly attributable to any of its operations, and which it causes to: City's driving surfaces, whether or not paved, public or private; associated curbs, gutters and traffic control devices; and all other public and private improvements. g) City Inspection Per Code. City may cause any vehicle used in performance of this Agreement to be inspected and tested at any commercially reasonable time and in such manner as may be appropriate to determine thai the vehicle is being maintained in compliance with the provisions of the State Vehicle Code, including, but not limited to, California Vehicle Code Sections 27000(b), 23114, 23115, 42030, 42032, and all Vehicle Code Sections regarding smog equipment requirements. City may direct the removal of any vehicle from service if that vehicle isfound to be in nonconformance with applicable codes. No vehicle directed to be removed from service shall be returned to service until it conforms with,and its return in service has been approved by City. h) Vehicle Inspections. Upon City request, Contractor shall submit the Safety Compliance Report/Terminal Record Update from its Biennial Inspection of Terminal, or BIT. If Contractor receives a terminal rating below satisfactory, Contractor shall notify the City, and Contrector is in violation of the Agreement. Contrector has the time allowed by the Department of California Highway Patrol ("CHP") to cure violations and bring the terminal rating up to satisfactory. If the CHP does not adjust the rating to satisfactory or better within six(6)months,then the Contractor shall be considered in default of th is Agreement and the City may terminate the Agreement. i) Correction of Defects. Following any inspection, the City Manager shall have the right to cause Contrector, at i[s sole cost and expense, to recondition or replace any vehicle or equipment found to be unsafe, unsanitary or unsightly. The City Manager's determination may be appealed to the City Council,whose decision shall be final. 4.6.3 Containen Contrector shall provide Containers to be used under this Agreement. A Container shall be considered properly placed out for Colleaion if it is feasibly accessible by Controctor's Collection vehicles. If Customer and Contractor cannot agree upon the proper placement of Containers,City shall have the right to make the final determination. 47 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement 4.6.3.1 Carts a) Cart Design Requirements - Contractor shall provide Customers with Carts at the start of service under this Agreement Carts and Cart lids must meet color, size, uniformity and quality requirements of the City. The City will not permit Carts and Cart lids with inconsistent colors or in poor condition to be used in the City at any time during the term of this Agreement and may require Contractor to replace such Carts. 1) All Carts provided by Contractor utilized in the performance of this Agreement shall be manufactured by injection or rotational molding and meet the Cart design and performance requirements as specified helow. All Carts selected shall be subject to City's approval. b) Capacity-The references in Section 4.4 to Cart sizes of 96, 64 and 35-gallons may 6e approximate. The Cart size, excluding lid capacity, may fall within the following range: 1) 30-35gallons 2) 60-70 gallons 3) 90- 101 gallons The selected sizes must be consistent throughout the City for a uniform appearance. c) Cart Age, Color and Appearance - All Carts shall be the same, uniform color and each Cart type shall carry a different color lid. Cart bodies shall have Toter's"granite" look. 1) The colors shall 6e calarfast and resistant to fading as a result of weathering or ultraviolet degradation. Color must be approved in advance by the City. Wrt and Cart lid colors shall be mnsistent throughout the City. d) Cart Labeling and Hot Stamping - La6els used on Carts shall be placed on the inside of the Cart lid, and hot stamps shall be on the top of the lid and/or on the body of the Cart Design for both the labels and the hot stamps must be approved by City prior to ordering lahels or Carts. City shall approve what 48 Ciry of Orenge Integrated Solid Waste Management and Street Sweeping Agreement information is included on the label and in the hot stamp, as well as approve design and quality. Labels shall be replaced when worn,and when information on the label is in need of updating. Cart labels and hot stamps shall include bilingual (English and Spanish) and grephic instruction on what materials should and should not be placed in each Cart Information on the Carts shall include the telephone num6er to call for Contractor, Bulky Item pickups and HHW disposal information. 4.6.3.2 Cart Maintenance and Replacement Responsibilities Contractor shall 6e responsible for Cart repair and maintenance, and replacing lost, stolen or damaged Carts within two(2) business days,and for graffiti removal within one(1)day,at no additional charge to the Customer or to City, unless Contractor can demonstrete to the City Manager beyond a reasonable doubt that the damage or loss was due ezclusively the Customer's intentional or negligent behavior. City Manager shall make the final determination If City permits a repair or replacement charge to be assessed against a Customer,charge shall be no more than the actual cost of repair or the Contractor's purchase price for a new Cart, whichever is lower. All repairs must restore the Cart to its full functionality. Unsightly/worn-out Carts shall be replaced by Contractor upon Customer request. 4.63.3 Cart Colors—SB 1383 Contractor shall be responsible to furnish Carts with colors, lids, and/or labels that comply with the requirements of 58 1383. Contractor shall place and maintain 58 1383-compliant labels on all Carts starting Jan. 1, 2022. Contractor shall furnish and replace Carts such that all Carts are color-compliant with 581383 byJanuary 1, 2022. 4.63.4 Bins a) Cleaning. Contractor shall provide Customers with Bins required during the term of this Agreement 7he size of Contrector-provided Bins shall be determined by mutual agreement of Customer and Contrector and shall be subject to City approval. Contractor shall maintain Bins in a clean, sound condition free from putrescible residue.All Bins in use shall be constructed of heavy metal, or other suitable, durable material, and shall be watertight and well painted. Wheels, forklift slots, and other apparatuses, which were designed for movement, loading, or unloading of the Bin shall 6e maintained in good repair. 49 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement Upon Customer or City request, or if required to maintain the Containers in a clean condition, Contrac[or shall clean all Bins once per year at no additional charge. Contrector shall perform cleaning or replacement of Bins more frequently if necessary, to prevent a nuisance caused by odors or vector harborage, or if requested by Customer or City, for an additional fee in accordance with the approved rate schedule. When a Bin is removed for cleaning, Contractor shall replace the Bin, either temporarily or as a change- out, with another Container. Contractor shall remove greffiti from any Container within one business day of request by City or Customec Contractor shall proactively lookforgraffiti when Collecting Bins,with all graffiti removed from Containers in no laterthan one business day after any Collection without notification. b) 8in Identification and Color - Each Bin placed in City by Contrector shall have the name of Contractor and phone number in letters not less than three (3) inches high on the exterior of the 8in so as to be visible when the Bin is placed for use. Bins shall be labeled to include bilingual (English and Spanish) and graphic instruction on whai materials should and should not be placed in each Bin. Contractor shall repaint Bins upon City's request if the City deems it necessary to maintain a neat appearance. 4.6.3.5 Bin Colors—SB 1383 Contractor shall be responsible to furnish Bins with colors, lids, and/or labels that comply with the requirements of 58 1383. Contractor shall place and maintain SB 1383-compliant labels on all Bins starting lan. 1, 2022. Contractor shall furnish and replace Bins such that all Bins are color-compliant with SB 1383 byJanuary 1, 2032. 9.63.6 Rolloff Bozes Contractor shall provide sufficient Rolloff Boxes[o meet Customer demand throughout the Term of the Agreement, and shall keep all Rolloff Bozes clean, free from graffiti, equipped with reflec[ors, and with the name and phone number of Contrector in letters not less than three(3)inches high on the euterior of the Rolloff Box so as to be visible when the Rolloff Box is placed for use. Contractor shall properly cover all open Rolloff Boxes during transport as required by the State Vehicle Code. 4.6.4 Litter Abatement a) Minimization of Spills - Contractor shall use due care to prevent Solid Waste or fluids from leaking, being spilled and/or scattered during the Collection or 50 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement transportation process. If any Solid Waste or fluids leak or spill during Collection, Contractor shall promptly clean up all such materials. Each Collection Vehicle shall carry a broom, shovel, absorbent, and containment materials at all times for this purpose. Contractor shall not transfer loads from one vehicle to another on any public Street, unless it is necessaryto do so because of inechanical failure, accidental damage to a vehicle, or a pre-approved method of Solid Waste transfer between vehicles, without prior written approval by City. b) Clean Up - During the Collection or transportation process, Contractor shall clean up all litter spilled during Collection or otherwise caused by Contractor. Contractor shall leave a "red tag" notice for Customer if litter not caused by Contractor is found in Container enclosure or around Containers. Contractor- may charge Customers in accordance with the approved rate schedule for the cleaning of Container enclosures or around the Container if it is littered due to overflowing Containers. Contractor may address habitual offenders in accordance with Section 4.2.3. In the event of a spill of materials(vehicle fluids,Organic W aste leachate,etc.), Contrector shall provide a cleanup of the spill to the satisfaction of City and other governing agencies. Cleanup methods may include pressure washing (Contrector must capture and reclaim water) or other similar clean-up methods. c) Covering of Loads - Contractor shall properly cover all open debris boxes during transport to the Disposal Site. 4.6.5 Personnel a) Qualified Drivers. Contrac[or shall furnish such qualified drivers, mechanical, supervisory, clerical, management and other personnel as may be necessary to provide the services required hy this Agreement in a satisfactory, safe, economical and effcient manner. All drivers shall be trained and qualified in the operetion of vehicles they operete and must possess a valid license,of the appropriate class, issued hy the California Department of Motor Vehicles. b) Hazardous Waste EmployeeTraining. Contractor shall establish and vigorously enforce an educational program which will train Contractor's employees in the identification of Hazardous Waste. Contractor's employees shall not knowingly place such Hazardous Waste in the Collection Vehicles, nor 51 City of Orange Integrated Solid Waste Management and Street Sweeping Agreeme�t knowingly dispose of such Hazardous Wastes at the processing Facility or Disposal Site. c) CustomerCourtesy.ContractorshalltrainitsemployeesinCustomercourtesy, shall prohibit the use of loud or profane language,and shall instruct Collection crews to perform the work quietly. Contractor shall use its best efforts to assure that all employees present a neat appearence and conduct themselves in a courteous manner. If any employee is found to 6e discourteous or not to be performing services in the manner required by this Agreement, Contractor shall take all necessary corrective measures including, but not limited to, transfer, discipline or termination. If City has notified Controctor of a complaint related to discourteous or improper behavior, Contractor will consider reassigning the employee to duties not entailing contact with the public while Contrector is pursuing its investigation and corrective action process. d) Unauthorized Material Removal. ConYrector shall dismiss or discipline employees who remove documents or any other material from Containers, other than specificallyfor the purposes of Oisposal and Diversion as described in this Agreement. e) Treining. Contractor shall provide suitable operations, health and safety training for all of its employees who use or operete equipment or.who are otherwise directly involved in Collection or other related operations. f) Compliance with Immigration Laws. Contractor shall be knowledgeable of and comply with all local, State and federel laws which may apply to the performance of this Agreement. Consultant warrants and represents that all of its employees,including any and all prospective employees hired to perform services for She City under this Agreement and the employees of any subcontractor retained by the Consultant to perform a portion of the services under this Agreement, are and will 6e authorized to perform [he services contemplated by this Agreement in full compliance wi[h all applicable State and federal laws, rules and regulations, including, but not limited to, the Immigration NationalityAct of 1952 (commencing with Section 1101 of Title 8 of the United States Code), and the Immigretion Nationality and the Immigration Reform and Control Ac[of 1986(commencingwith Section 1324a of Title 8 of the United States Code), as amended. Contrector agrees to verify the legal status of all of its employees and provide documentation of such verifiwtion whenever requested by the City. If Contractor discovers that any 52 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement employee it has retained is not in compliance with Immigration Laws, Contractor agrees to terminate such employee. 4.6.6 Identification Required Contractor shall provide its employees,companies and subcontractors with identification for all individuals who may make personal contact with residents or businesses in City. City may require Contractor to notify Customers yearly of the form of said identification. Contractor shall provide a list of current employees, companies, and subcontractors to City upon request. City reserves the right to perform a security and identification check through the City's Police Department on the Contrector and all their present and future employees employed by Contractor to work in the City, in accordance with accepted procedures established by City, or for probable cause. 4.6.7 Fees and Gratuities Contrector shall not, nor shall it permit any agent,employee,or subcontrectors employed by it to request, solicit, demand, or accept, either directly or indirectly, any compensation or gratuity for services authorized to be performed under this Agreement. 4.6.8 Non-Discrimination Contractor shall not discriminate in the provision of service or the employment of Persons engaged in performance of this Agreement on account of rece, colo�, religion, sex, age, physical handicap, medical condition, or any other grounds in violation of any applicable federal,State, or local law. Contractor shall,in all solicitations and advertisements for emploYees placed by,or on behalf of Contrector, state that all qualified applicants will receive consideration for employment without regard for race, color, religion, sex, national origin, mental or physical disability, or any other prohibited reason. Contractor shall cause the a6ove paragraphs to be inserted in all subcontracts for any work covered by this Agreement, provided that the foregoing provisions shall not apply to subcontrac[s for standard commercial supplies or raw materials. 53 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement 4.6.9 Routing and Coordination with Street Sweeping Services Contrector shall coordinate Solid Waste Collection and Street Sweeping routes such that smooth traffic flow on City streets is maximized. In the event that a circumstance arises in which a conflict between Solid Waste Collection and Street Sweeping routes negatively impacts the smooth flow of traffic on City streets, Contrector shall promptly develop and submit to the City a plan to resolve the issue. Whether or not a circumstance negatively impactsthesmoothflowoftrafficonCitystreetsshallbedeterminedsolelybyCity. Cityshall have the sole discretion to approve,modify, or replace Contractor's plan to resolve the issue. Contreaor shall promptly implement ihe planned resolution at Citys direction. Upon request by City, Contractor shall provide the City with maps of Contractor's Solid Waste Collection and Street Sweeping routes in a format acceptable to the City. Contractor shall submit to the City, in a format acceptable to City, maps of any proposed route changes at least siMy(60) calendar days prior to the proposed date of implementation. Contractor shall not implement any route changes without the prior review and approval of the City. Contractor shall provide Customers with at least thirty (30) days advance notice of any changes in their Collection day. 4.6.10 Report of Accumulation of Solid Waste; Unauthorized Dumping Contractor shall direct its drivers to note (1) the addresses of any Premises at which they observe that Solid Waste is accumulating and is not being delivered for Collection;and (2)the address, or other location description, at which Solid Waste has been dumped in an apparently unauthorized manner. Contractor shall deliver the address or description to City within one(1)working day of such observation. 9.7 Trensportation of Solid Waste Contractor shall transport all Refuse Collected to a City-approved Facility (e.g. Tronsfer Station, Waste-to-Energy Facility, Organic Was[e Processing Facility, MRF, Disposal Site). Contractor agrees to make all reasonable efforts to separate Recyclable Materials from Refuse for Diversion from landfill Disposal. Contractor shall maintain accurate records of the quantities of Solid Waste transported to all Facilities utilized and shall cooperote with City in any audits or investigations of such quantities. Contractor shall cooperate with the operator of any Facility it uses with regard to the operators operations, including, for example, complying with directions from the operator to unload Collection vehicles in designated areas,accommodating to maintenance operetions 54 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement and construction of new facilities, cooperoting with its Hazardous Waste exclusion progrem, and so forth. 4.8 Approved Facilities The Contractor shall dispose of Refuse Colleaed, that is not required to be processed, at a Disposal Site approved by City. Contractor must receive written advance approval from City to use each Transfer Station,Transformation Faciliiy, processing Facil ity or other Facility used by Contrector in the fulfillment of this Agreement.Contractor is responsible for ensuring that each Facility it uses is properly permitted prior to requesting City approval to use such Facility. Unless and until the City instructs otherwise,the designated Disposal Site and other Facilities are:The Orange County Landfill System, CR Transfer, CR&R Recycling, South Orange County MRF and Transfer Station, Perris Regional Organics Anaerobic Digestion Facility, Orange Organics Facility, Inland Empire Regional Composting Facility, CR&R's Rancho Mission Viejo CDI/Green Waste Recovery Facility, South Yuma County Landfill/Compost Facility, and Southeast Resource Recovery Facility(SERRF). A.9 Status of Disposal Site Any Disposal Site utilized by Contractor,shall be designed and constructed in acmrdancewith 23 CCR Section 2510 et seq. ("Chapter 15"�. Any such landfill shall have all permits from federal, State, regional, county and City agencies necessary for it to operate as a Class III Sanitary Landfill and shall be in full regulatory compliance with all such permits. 4.10 Dedicated Routes Solid Waste Collected in the Ciiy may not be commingled in Collection vehicles with Solid Waste from other jurisdictions. All routes shall be dedicated exclusively to City of Orange Solid Waste. 4.11 Route Audit On�e during the first year, and every three years thereafter or at City request (but not more than once per year),Contractor shall conduct an audit of its Collection routes in the City. City may use information from the audit to develop a request for proposals for a new service provider. City may instruct Contractor when to conduct the audit in order for the results to be available for use in preparation of a request for proposals or for another City uses. City may also instruct Contractor to conduct an audit at a time that would produce the most accurate Customer service information for a new service provider to use in establishing service with Customers. In setting these audit dates, City will establish due dates for Contractor providing routing and account informa[ion, and later,the report,to City. 55 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement The route audit, at minimum, shall consist of an independent physical observation by person�s) other than the route driver of each Customer in City. This person(s) is to be approved in advance by City. The route audit information shall include, as a minimum, the foilowing information for each account: a) For Residential Customers: 1) Route Number; 2) Truck Num6er; 3) Number and size of Carts by waste stream (Refuse, Recycling, Organic Waste); 4) Service Address;and, 5) Cart condition. b) ForCommercialCustomers: 1) Route Number; 2) Truck Number; 3) Account Name; 4) Account Number; 5) AccountServiceAddress; 6) Account Type (Residential, Commercial, Rolloff�; 7) Service Level per Contractor Billing system (Quan[ity,Size, Frequency�; 8) Observed Containers(Quantity and Size�; 9) Container condition; 10) Propersignage; and, 56 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement 11) Graffiti. W ithin thirty(30)days after the completion of the route audit,Contrector shall submit to City a report summarizing the results of the audit This summary shall include: a) Identification of the routes; b) Route map; c) Truck numbers; d) Number of accounts, by route and in total (Residential, Commercial and Rolloff); e) Confirmation that all routes are dedicated exclusively to City Customers; f) Number and type of exceptions observed; g) Total monthly service charge (Residential, Commercial and Rolloff Box�, pre- audit; and, h) Total monthly service charge(Residential, Commercial and Rolloff�, post-audit (subsequent to corrections of identified exceptions). The reportshall include a description of the procedures followed to completethe route audit. This description shall include the names and titles of those supervising the route audits and the name and titles of those performing the observations. The report shall also include a description of the changes and Contrector's plans to resolve the exceptions. The results of the audit, and supporting back-up data, shall be available for review by City or its representative and shall be made available in an electronic format. 9.12 Service Ezceptions; Hazardous Waste Notifications a) Failure to Collect. When Solid Waste is not Collected from any Solid Waste service recipient, Contractor shall notify its service recipient in writing, at the time Collection is not made, through the use of a "red tag" or otherwise, of the reasons why the Collection was not made b) Hazardous Waste Inspec[ion and Reporting. Contractor reserves the right to inspect Solid Waste put out for Collection and to reject Solid Waste observed 57 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement to be contaminated with Hazardous Waste and the right not to Collect Hazardous Waste put out with Solid Waste.Contractor shall notify all agencies with jurisdiction, if appropriate, including the California Department of Toxic Substances Control and Local Emergency Response Providers and the National Response Center of reportable quantities of Hazardous Waste, found or observed in Solid Waste anywhere within City. In addition to other required notifications, if Contractor observes any substances which it or its employees reasonably believe or suspect to contain Hazardous Wastes unlawfully disposed of or released on any City property,including storm drains,streets or other public rights of way, Contractor shall immediately notify City Manager or City Manager's designee. Contrector shall implement and maintain a training program that will assist its employees in identifying and properly disposing of any Hazardous Waste that may come into their possession. c) Hazardous Waste Diversion Records. Contractor shall maintain records showing the types and quantities, if any, of Hazardous Waste found in Solid Waste and which was inadvertently Collected from service recipients within City but diverted from landfilling. 5. DIRECTSERVICES—STREETSWEEPING 5.1 Generel —Standards of Work and Contractor Responsibilities The Contractor shall furnish all ma[erial, labor, equipment, and supervision to perform the maintenance as described in this Agreement including, but not limited to,the following: 1. Using the designated equipment,thoroughly sweep each improved Street, alley way, public Parking Lot, and designated City facility yard (Water Yard and Corporation Yard) in the City on a frequency as specified in this scope of work and dispose of collected debris in a legal manner.Work, equipment, and operating methods shall be in compliance wi[h all applicable Air Quality Management District (AQMD) and National Pollutant Discharge Elimination System (NPDES) regulations and requirements. See Appendix A for Street Sweeping route maps, routes, locations, and frequencies: Appendix A1 — Designated Routes Appendix A2 —Arterial--Commercial/Industrial Appendix A3 — Corporation Yard and Water Yard Appendix A4—City Parking Lots 58 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement Appendix AS—Alley W ays Appendix A6 — Class II Bike Lanes 2. The Contractor shall perform the work descri6ed in this Agreement in a thorough and professional manner so that the residents and businesses within the City are provided with courteous, reliable and high-quality Street Sweeping services at all times. Sweeping speed shall not exceed ten (10) miles per hour. If at any time the City determines that sweeping speed has exceeded ten (10) miles per hour, the City may require the Contractor to Re-sweep any part of, or the entire sweeping route in question at no additional cost to the City. 3. The Contractor's Street Sweeper shall leave designated areas free of all dirt, litter, debris, and visual dust within the control of a fully operational machine. Due to various Street widths and confgurations throughout the City, Street Sweeping may require slower Trevel Speed and/or multiple passes bythe sweeper in many cases,to ensure curb-to-curb coverage of the Street. Streets wi[h reised medians(Commercial and Residential) shall have the curb-gutter perimeters of each raised median swept, including turnouts. Street-grade striped medians shall be swept in their entirety. All deposits within intersections shall be removed as part of the sweeping opereiions; resulting in minimal debris residual or tailings left on the swept surface following the completion of a pass(es) of the Street Sweeping machine. No sweeper shall blow debris onto private property. All dust suppression systems shall be as mandated by AQM D. 4. Due to various Street configurations and densities of the urban forest throughout the City, when necessary for proper cleaning, the Contrector shall make more than one pass on a Street,without additional compensation. 5. The Contraaor shall immediately respond when notified by the City to Re-sweep unsatisfactory areas at no additional charge. In areas with offset angles, eutruded � curbs, parking bbcks or any areas where Street Sweeping equipment has diffculty in maneuvering, the Contracior shall use whatever legal means necessary to maintain the cleanliness of these areas.These areas are suhject to all the terms and conditions listed in this Agreement. Sweeping of alley ways shall include two passes to ensure complete coverage of the alley. 6. Upon City approval, Contractor may use the City's Corporation Yard (637 W. Struck Ave.)tostoreitsStreet5weepers. Cit�sapprovalmaybewithdrawnatanytimewith reasonable notice to Contractor. Prior to the use of the City facility, an access agreement between the Contractor and the City will be required. 59 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement 7. Debris shall be disposed of in a legal manner per all applicable regulations. The Contractor shall obtain all permits and/or make all notifications to the County of Orenge, or other local enforcement agencies, as necessary for debris handling (transfer, hauling, etc.). 8. As an alternative, the Contractor may propose to use ihe City's Corporation Yard to store and trensfer debris obtained from City of Orange areas only. The Contractor shall obtain and maintain any necessary permits to operate the transfer of Solid Waste.The Contrector shall maintain and clean the transfer area of the Corporation Yard at no additional cost to the City. There is limited ground area that is covered by the existing drainage clarifier. The Contrector shall be responsible for maintaining proper drainage and shall ensure all water associated with sweeping operations is contained in the designated drainage area. The Contractor shall include any cost savings for this alternative in their proposal. Prior to the use of the City facility, an access agreement between the Contractor and the City will be required. 9. TheContractorshallfurnishcopiesofvalidcommercialdriverlicensesforalloperators assigned to City,whether permanently or temporarily assigned to City. 10.The Contractor shall assign to the City, at all times, the necessary amount of fully operational Street Sweeping vehicles and qualified operators to perform ihe Scope of Work as outlined in this Agreement unless written approval from the City has been obtained. Contractor shall have on-call reserve sweeping vehicle(s) and operetor(s) in case of equipment failure or personnel illness/absents. 11.The Contrector's equipment operetor shall maintain a log, listing the locations of roadways that cannot be adequately swept because of obstructions such as low hanging limbs or vehicles parked on City streets. The Contractor shall report these locations, by address,to the City within 48 hours. (Deductions may be made from the Contractor's compensation for areas not swept due to obstructions that were not reported to CiSy within the time allowed.) 12.The Contrac[or's equipment operators shall main[ain a log and report to the City items such as tree limbs or other obstructions blocking ihe normal path of the sweeper. Operators shall also report items such as graffiti, significant roadway potholes, damaged curb and gutter, areas of the sidewalk with significant liking, and other similar liability i[ems. The Contractor shall report these items to the City daily (Monday-Friday) and submit the written log�s) weekly. The City shall provide the Contrector's operators with annual training to help with identifying theze types of items. 60 Ciry of Orange Integreted Solid Waste Management and Street Sweeping Agreement 13.The Contractor shall, during the Term of this Agreement, respond to all non- emergency callbacks to the satisfaction of the City, within twenty-four (24) hours of notification. Failure to comply with this requirement will result in a reduction in compensation to the Contractor as determined appropriate 6y the City. Noti£cations of deficiencies, poor workmanship, or missed sweeping received from Customers within 48 hours ofthe original designated sweeping time shall be responded to bythe Contractor at no additional charge to the City. The City will notify the Contrector of such instances. 14.The regularly scheduled Street Sweeping times shall be adhered to bythe Contrenor unless deviation from the approved schedule is authorized by the City. A significant number of City streets are posted no parking for Street Sweeping or have alternate side postings during designated hours on various days of the week. The Contrector shall coordinate sweeping operetions with Parking Control Officers from the City of Orange Police Department. 15. In the event that Inclement Weather precludes adhering to the regular sweeping schedule,the affected areas may 6e omitted from the schedule for that cycle only,as directed by the City. During Inclement Weather, a two-hour standby period, prior to the designated start time, shall be observed before a scheduled Residential or Commercial sweep will be canceled. All cancellations will be at the discretion of the City. 16.The City shall have the right to establish holiday schedules.When a City holiday occurs on a regularly scheduled sweeping day, said sweeping area shall not be swept. No makeup for the sweeping area is required unless directed by the City. 17. Contractor shall notify the City should the Contractor have an emergency,and the City shall determine whether the Contractor is released of completing a daily route based on the nature of the emergency. The City has the authority to interrupt scheduled service should the City have an emergency. 18.The Contractor shall legally dispose of all de6ris collected under the performance of this Agreeme�t by hauling it to a Disposal site subject to the approval of the City. 19.The Contractor shall make all necessary arrangements through the City's Water Division,(714) 288-2475,to obtain water meters and shall payfor water necessary to the Contractor's operations. Water costs are the responsibility of the Contractor and shall be included in the Bid Item costs for associated work. No additional compensation for water will be allowed. 61 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement 20. In the event that Contractor is found to have obtained water for its sweepers from the Cit�s Water Division without using a water meter, Contractor shall pay to City a liquidated damage pursuant to SecYion 12.3 equal to five hundred dollars (5500) per instance for each instance Contrector obtained water without using a water meter. 5.2 Street Sweeping Areas The service areas, hours of operation, and estimated frequencies of service under the provisions of this Agreement are detailed in Appendix A. The Contractor acknowledges personal inspection of the sites and the surrounding areas and has evaluated the extentto which the physical condition thereof will affect the services to be provided.The Contrec[or accepts the premises in their present physical condition,and agrees to make no demands upon the Cityfor any improvements or alterations to those premises. Some sweeping routes may be adjacent to public or private schools. The Contractor shall coordinate these sweeping routes to ensure no conflicts are created. Sweeping adjacent to schools shall be completed na less than thirty minutes prior to the start time of school or commenced thirty minutes after the start time. 53 Inspection Rating System The City shall prepare and implement an Inspection Rating System to be used to periodically evaluate Street Sweeping performance, and potentially assess liquidated damages for substandard Street Sweeping performance (see sample rating system in Appendix B). This form and system may be modified at the discretion of the City. Contractor agrees to be so evaluated by this system and bound by the ratings and/or resulting liquidated damages indicated in the monthly Inspection Rating System report. The Inspection Rating System will be conducted periodically at the sole discretion of City. If Contrector receives a reting of ninety(90) or lower pursuant to the scoring system shown in Appendix B, Contractor shall be subject to liquidated damages pursuant to Section 123 a)5). 5.4 Inspectio�s, Meetings, and Documentatian The City reserves the right to perform inspections, including inspection of Contractor's equipment,at any time for the purpose of verifying the Contractor's performance under this Agreement,and identifying any deficiencies. The Contractor or its authorized representative shall meet with the City representative on each site at the discretion and convenience of the City, for walk-through inspections. All routine maintenance functions shall be completed prior to this meeting. 62 City of Orenge Integreted Solid Waste Management and Street Sweeping Agreement At the request ofthe City, the Contractor,or its representative, shall attend meetings and/or trai ning sessions, as determined by the City,for purposes of orientation,information sharing, Agreement revision,description of the City policies, procedures, standards, and Ihe like. The Contrector shall provide to the City such written documentation and/or regular reports as the City deems necessary to verify and review Contractor's performance under this Agreement and to provide to the City pertinent information relative to the maintenance, operation, and safety of the sites. 5.5 Special Sweeps The Contrector shall,during the term of this contract, respond to requests for Special Sweeps required during emergencies, twenty-four (24) hours per day, seven (7) days per week, by dispatching required sweeping equipment to the site, within one (1) hour of contact by[he City.The Contractor shall maintain an accurate emergency contact list throughout the Term of this Agreement and provide that list to the City annually. There shall be no minimum compensation for emergency Special Sweeps. City shall compensate Contractor for emergency Special Sweeps pursuant to the hourly rates shown in Exhibit D. In addition to the daily Street Sweeping services required in ihis Agreement, the City may request additional non-emergency Special Sweeps.The City shall request Specia l Sweeps with at least a 48-hour notice. The Contractor shall be compensated for Special Sweeps at the established rete in. There shall be no minimum compensation for non-emergency Special Sweeps. City shall compensate Contractor for non-emergency Special Sweeps pursuant to the hourly rates shown in Exhibit D. 5.6 CustomerService—Street5weeping The Con[ractor shall maintain a customerservice program.5aid program shall be operational, at a minimum, from 8:00 A.M. to 5:00 P.M., Monday through Friday, exclusive of holidays ("Office Hours"). A responsible and qualified bilingual (English and Spanish speaking) representative of the Contractor shall 6e available during Office Hours for personal communication with the public. The Contractor's telephone system shall be adequate to handle the volume of calls typically experienced on the busiest days. If City receives more than five (5) complaints in thirty (30) days that Customers are unable to contact the Contractor by phone, City may require Contractor to increase capacity. Contractor shall have a representative, a message machine, or an answering service available outside of Office Hours. Calls received outside of Office 63 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement Hours shall be responded to on the next business day. Contractor shall provide City with a twenty-four (24) hour emergency number to a live person, not voice-mail. Service complaints received by the City shall be directed to the Contrector. The Contractor shall keep daily logs of complaints forwarded to it for a minimum of three (3) years. In addition to forwarded complaints, Contractor shall log all other complaints received and said log shall include the date and time the complaint was received, the name, address and telephone number of the Customer, a description of the complaint, the name of the employee recording the complaint,and the action taken bythe Contractorto respond to and remedy the complaint. All written Customer complaints and inquiries shall be date-stamped when received. All complaints shall be initially responded to within one (1) business day of receipt. Contractor shall resolve complaints within two (2) business days. Contractor shall log action taken by Contractor io respond to and remedythe complaint. All Customer service records and logs kept by the Contractor shall be available to the City upon request. The City shall, at any time during regular Office Hours, have access to the Contractor's Customer service department for purposes that may include monitoring the quality of Customer service or researching Customer complain[s. Disputes between the Contractor and Customers regarding the services provided in accordance with this Agreement may be resolved bythe City.The City's decision shall be final and binding. Intervention by the City is not a condition precedent to any rights or remedies third parties might otherwise have in any dispute with the Contrector. Nothing in this section is intended to affect the remedies of third parties against the Contractor. 5.7 Communication and Emergency Response The Contractor shall, during the Term of this Agreement, maintain a twenty-four (24) hour emergency telephone number with a 714 area code. This num6er is for the City to contan the Contractor. For hours beyond a normal 8:00 am to 5:00 pm business day, an answering service shall be considered an acceptable substitute. Answering machines are not accepta6le. All requests for emergency services shall require equipment and operetor to be dispatched to the required location as soon as possible aher notification; but in all cases within one (l) hour,to the satisfacfion of the City. If any emergency service request is not responded to in 64 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement one(1)hour,the City shal I be notified immediately of the reason for not meeting the required response time followed by a written report to the City within two (2)working days. Whenever immediate action is required to prevent possible injury, death, or property damage (including Sanitary Sewer Overflows), City may, after reasonable attempt to notify the Contractor,cause such action to be taken byalternate workforces and,as determined by the City,charge the cost thereof to the Contractor,or deduct such cost from any amount due to the Contrector. This deduction shall include a markup for administrative costs equal to fikeen percent (35%) of the actual costs incurred. Contractor's supervisors shall carry mobile telephones with a 714 area code.Supervisors shall respond to any call from the City within ihirty(30) minutes at anytime. 5.8 Safety—Street5weeping The Contractor agrees to perform all work outlined in this Agreement in such a manner as[o meet all accepted siandards for safe prectices during the performance of its duties and to safely maintain stored equipment, machines, and materials or other hazards consequential or related to the work;and agrees additionallyto accept the sole responsibility for complying with all City, County, state or Federal requirements at all times so as to protect all persons, including Con[rector's employees, agents of the City, vendors, members of the public or others from foreseeable injury, or damage to their property. Contractor shall make weekly inspec[ions for any potential hazards at said sites and keep a log indicating date inspeaed and action taken. The Contrector shall notify the City immediately of any occurrence of accident, injury, or persons requiring emergency services and, if so requested, shall prepare a written report of the incident to the City within three(3)calendar days following the occurrence,unless a lesser time period is required by law. Contractor shall cooperate fully with the City in the investigation of any such occurrence. 5.9 Street Sweeping Services The acceptable daily hours of sweeping services shall be in accordance with Appendix A or as designated by the existing Street Sweeping signs throughout the City, which shall be considered normal work hours as may pertain to any other provision of this Agreement. The Contractor shall be sweeping the route within 30 minutes of [he time posted on the Street Sweeping"no parking"signs or time designated in Appendix A. 65 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement The Contractor shall provide staffing to perform the required sweeping services during the prescribed hours as specified in these Agreement documents. Any changes in the days and hours of operation heretofore prescribed shall be subject to approval by the City. 5.10 Sweeping Schedules The Contrector shall, within thirty (30) days aker the execution of this Agreement, suhmit current Street Sweeping schedules to the City for review and approval. Said schedules shall identify requ ired Street Sweeping operetions and del ineate the time frames for performance. A routine Street Sweeping operations schedule shall include all tasks required at the intervals required. The Contractor shall submit revised schedules when actual performance differs substantially from planned performance, and from time to time as requested by the City. Said revisions shall be su6mitted to the City for review and approval, within five (5) working days prior to the original or revised scheduled time for the work,whichever is earlier. 5.11 Training—StreetSweeperOperators The Contractor shall provide sufficient personnel to perform all work in accordance with the specifications set forth in this Agreement. In cooperation with the Orange Police Department,the Contractor agrees to conduct,and to pay for,6ackground checks if required by the City on all personnel providing sweeping services for this Agreement. In the event such background check reveals an item,which Orenge Police deems a security problem,City may requestthat such individual be removed from the list of personnel authorized to provide services to the City. The Contractor's personnel shall possess the minimum qualifications for the position in which each is working. The Contractor shall have a local representative with authoriiy to contractually bind the Contractor in matters, which may arise during the Term of this Agreement. The Contractor shall provide, prior to commencement of work under this Agreement, in writing to the City, a statement indicating by name the specific authority vested in the local representative.The Contractor's local representative shall be responsible for instructing and training of the Controctor's personnel in the proper and specified work method and procedures; directing, scheduling, and coordinating all sweeping services and functions to completely accomplish the work as requi�ed by this Agreement. The local representative shall be available for consultation regarding problems on a daily basis at some time during regular working hours (6:00 a.m. to 4:00 p.m., Monday through Friday). Each crew of the Contractor's employees shall include at least one individual who speaks English proficiently. Forthe purposes of this section,a crew is understood to be any individual 66 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement worker or group of workers who might service any site without other Contractor's supervisory personnel present. The City may at any time give the Contractor written notice to the effect that the conduct or action of a designated employee of the Contractor is, in the reasonable belief of the City, detrimental to the interest ofthe public patronizing City premises.The Contracior shall meet with representatives of the City to consider the appropriate course of action with respeci to such matter and the. Contrector shall take reasonable measures under the circumstances to assure the City that the conduct and acciviiies of the Contractor's employees will not be detrimental to the interest of the public patronizing City premises. The City may at any time order any of the Contractor's personnel removed from City premises when, in the reasonable belief of the City, said Contractor's personnel is objectionable. unruly, unsafe, or ocherwise detrimental to the interest of ihe City or the public patronizing City premises The Contractor shall require each of its personnel to adhere to basic public works standards of working attire including uniform shirts and/or vests clearly marked with the Contrector's company name and employee name badges as approved by the City.Sufficient changes shall be provided to present a neai and clean appearance ofthe Coniracior's personnel at all times. Shirts shall be worn and buttoned at all times. The Contrector's personnel shall he equipped with proper shoes and other gear requ ired by state safety regulations. Brightly colored traffic vests or reflectors, meeting Caltrans' standards, shall be worn when personnel are working near vehicular traffic. 5.12 Noise—StreetSweeping The Contractor shall not interfere with the public use of City premises and shall conduct its operations as to offer the least possible obstruction and inconvenience to the public or disruption to the peace and quiet of the area within which the servites are performed. In the event that the Contrector's operations must 6e performed when persons of the public are present, Contractor shall courteously inform said persons of any operations that might affect them and, if appropriate, request persons to move out of the work area. Contractor shall be subject io local ordinances regarding noise levels with regard to equipment operations. Contractor shall not use any power equipment except as specifically detailed in local ordinances. The Contractor is hereby notified that specific hours of service are required. Further,any schedule of such operations may be modified bythe City to ensure that the public is not unduly impac[ed 6y the noise created 6y such equipment. The 67 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement Contractor is responsible to know and follow all noise related requirements listed in the Orange Municipal Code. 5.13 Street Sweeping Equipment The quality and quantity of the equipment used by the Contractor for the sweeping of streets shall be sufficient to perform the work required in this Agreement. A minimum of five (5) primary sweepers and two (2) back-up sweepers shall be provided. Three (3) primary sweepers shall be hroom type and two (2) primary sweepers shall be vacuum type or regenerative air vacuum cype. One (1) back-up sweeper shall be broom type and one (1) backup sweeper shall be vacuum type or regenerotive air vacuum type.The City reserves the right to adjust the type of sweepers,with regard to mechanical or vacuum operations, based upon actual performance and cleanliness of the streets being swept.Any allowable change in the equipment type shall be accompanied by a change in cost,subject to negotiation and f nal approval by the City. At no time shall any primary sweeper exceed 9 years old or any backup sweeper exceed 10 years old. All sweepers shall meet regulaiory standards applicable in the year of operation. All sweepers shall be subject to a visual inspection by the City at any time during the Agreement timeframe or subsequent Agreement ex[ensions. Upon completion of such inspection, the City may direct the Contractor [o refurbish the exterior of the sweeper to include metal fabrication and painting. The intent is to ensure sweepers used by the Contractor are not rusty, degraded, or visually unpleasant. Sweepers not passing the visual inspection by the City shall be replaced with acceptable sweepers at no cost to the City.The need to repair or replace a sweeper is at the sole discretion of the City. Upon request, Contractor shall provide to City the manufacturer's specifications for equipment used in the City. All equipment shall be equipped in accordance with state law.The flashing beacon light shall be visible for a minimum of one mile,flash 60-90 times per minute, mounted for 360 degree visihility, and equipped with an amber lens. An arrow board, approved by the City, shall be mounted on the back of all equipment. All sweeping equipment provided by the Contractor shall comply with PM 10, AQMD Rule 1186, and rule 1186.1 air quality requirements; specifically,sweepers must be powered by alternative-fuels(e.g. CNG, propane, LNG). Each sweeper shall be equipped with a porta6le blower. 7he Concractor shall utilize the portable blower to move de6ris to a locacion where it can be removed by the sweeper unit any time obstructions, Semporary or permanent, limit the sweeper unit's access to areas included in sweeping services. Blowers shall not be used directly adjacent to parked vehicles. 68 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement Any Street Sweeping vehicle fluid leaks shall be cleaned immediately using all appropriate cleaning methods, and properly disposed. Each sweeper provided by the Contractor shall ca rry a spill kit and the operator shall be properly trai ned on how to clean spills.Costs incurred by the City to respond to, clean up, and/or contain fluid spills from any Contrector's vehicle shall be paid by the Contractor. All sweepers shall have in large markings the name of the Contractor, and the phrase "Under Controct with the City of Orange" either painted or permanently affixed to both sides of the sweepers. Each sweeper shall be equipped with an automatic vehicle location device (e.g. GPS). The vehicle location and management system shall be approved by the City. All Street Sweepers shall be adequately equipped with a water system for dust control and shall comply with AQMD fugitive dust regulations(i.e. Rule 403). All Street Sweepers shall have two-way radio communication with the City during sweeping operations.The City maintains an 800 MHz radio system, operated bythe County of Orange. The Contractor may elect to operate on the City's 800 M Hz frequency or may elec[to provide a separate means of two-way communication with the City. Any proposed two-way communication shall be operational throughout the entire City limits and approved by the City. 5.14 Street Sweeping Equipment Location and Repair The City requires that all equipment (both primary and backup sweepers) to be used for performing services under this Agreement be kept within 20 miles of the City limits. The Contractor shall maintain a facility for repair and care of sweepers used in the City. 8rushes and 6rooms shall be maintained in proper condition and shall be replaced as recommended bythe manufacturer,orwhen pick-up ability bemmes impaired.Contractor is responsible for all costs associated with the installation, operation and maintenance of all devices/equipment utilized as part of the Street Sweeping services. The Contractor shall demonstrate that adequate support equipment shall be available, including debris transfer vehicles,pickup trucks,service trucks,tire trucks,and any other item of equipment necessaryto provide sweeping services as described within this Agreement.All equipment, including support equipment,to 6e used by Contractorshall be listed as a part of the detailed inventory to support the Contractor's qualifications. 69 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement The Contractor's equipment and equipmeni service records, including warrenty repair, shall be subject to periodic inspection by City. All work, to include warranty and non-warranty work, shall be documented for City review. Scheduled or unscheduled equipment maintenance and/or repairs shall be noticed to City immediately,with anticipated date and time of equipment return. The City shall have the option of performing a complete inspection of all vehicles at any time throughout the Term of this Agreement. If any vehicle is inspected and it is determined to not meet standards the City deems necessary to fulfill the terms of this Agreement, or to operete safely, the City may require such vehicle(s) be brought to standard before being placed back in service. Anyvehicle accidents involving sweepers assigned to the City must be reported in writing within 24 hours of said accident to the City. 5.15 GPS Equipment and Sokware The Conirector shall provide automatic vehicle location device (e.g. GPS) on primary and backup sweeper units. This device shall be placed on all sweeping equipment at the Contractor's cost. The Contractor shall provide associated software progrems, which will report all Street Sweeping activity.The associated software shall be provided at no cost to the City including monthly monitoring charges. The Contrector shall provide sokware and licensing for two work stations(at the City's Corporetion Yard)and all associated IT services required to install, maintain, and update this software for the duration of the Agreement. Software shall be capable of being operated on computers utilizing Microsoft Windows XP. Sohware shall be capable of demonstrating real-time location, speed and path of travel of equipment equipped with GPS systems. Software shall be capable of recording and printing daily ac[ivity logs indicating actual miles traveled,ground speed of equipmeni,the location of equipmen[ at any given time, and any oiher information that is suitable for documenting actual work performed by the Contractor underthis Agreement. Data collec[ed may be used by the City for the Inspection Rating System. The Contrector shall have a backup system to [he GPS in Ihe event of a system failure. The backup system shall be subject to City approval. The Contractor shall provide adequate training on an annual basis for City staff in the operation and use of this system. The Contractor shall respond to a GPS data request by the City in one working day. 70 City of Orenge Integreted Solid Waste Management and Street Sweeping Agreement Should any location device fail, or need repair,the Contractor shall immediately report that the system is inoperative[o the City. If the Contractor's software or monitoring wehsite fails, the City shall immediately notify the Contractoc The Contrector shall repair any nom operation portion of the system within two (2) business days or Contractor shall pay to City one hundred dollars($100)dolla rs for each iwenty-four(24)hour period,or portions thereof, that the system is unavailable to the City. 6. OTHER SERVICES 6.1 Customer Billing and Contrectar Compensation 6.1.1 Cart Billi�g Contractor shall bill Customers for Cart Collection Service as shown in Exhibit A. Contractor shall invoice Single-family Customers with Cart Collection service quarterly in advance on or ahout the first day of the quarter during which service will be provided. Contractor shall prorate invoices for Customers that start or stop service during the month. Contractor shall invoice any Single-family Customers with Bin or Rolloff Collection service according to the billing method for Commercial or Multi-family Customers with Bins, or according to the method for 6illing Rolloff Customers. 6.1.2 Bin, Rolloff and 7emporary Services Billing Contractor shall bill Customers for Bin, Rolloff Box and temporery services and other special charges as shown in Exhibit A, Exhibit B, and Exhibit C. Contrector shall prorate invoices for Customers that start or stop service during the month. Commercial Customers may share Bins and Contractor shall separately bill such Customers their proportionate share. Contrector shall bill monthly, no sooner than the first day of service and require payment no sooner than 30 days from the start of the service period. For individually serviced Customers who request temporary Rolloff Box or temporary Bin service, Contracmr shall accepi major credit cards for payment. Individually serviced Customers who do not use credit cards may be required by the Contractor to post a security deposit or to pay on a "Cash on Delivery" (C.O.D.) basis. Any unused portion of a security deposit shall be refunded to the Customer within five business days of the termination of service. In the evenY Contrector charges a fee without advance approval, Contrector shall pay back each Customer [hat has been assessed the fee, plus a one-time interest charge of 10%. Contractor may,with Ciry approval, applythe amoun[as a credit on an account. 71 City of Orenge Integreted Solid Waste Management and Street Sweeping Agreeme�t 6.13 Start and Stop Service—Vacant Residential Units Upon notification by a Single-family or Multi-family Nstomer with Cart Collection Service that one or more Dwelling Units are or will be vacant, Contractor shall prorate and/or credit the Customer's invoice to reflect the period of time during which the Dwelling Units are vacant. Contractor shall rely on Customers written representation of the period of time during which the Dwelling Units are vacant. Contractor shall not require any ocher documentation from Customec Contrector may retrieve Customer's Carts for any vacant Dwelling Unit at no charge to Nstomec Contrector may charge the Re-start Fee in Ezhibit A to re-deliver a set of three Carts that have been retrieved due to vacancy. In the event of a dispute, the City Manager shall have final authoriiy to make the determination on whether and when a �welling Unit is vacant. 6.1.4 Contrec[or's Invoices Bills must be itemized by Container size and frequency of service and service period.City must approve Contractor Billings as to content and format of invoices. All bills must carry a due date, not "due upon receipY'. 6.1.5 Non-Payment; Collections;Suspension of Service In the event of non-payment by a Customer 8illed by Contractor, Contractor must follow these steps 6efore suspending service: a) First Notice- If payment is not received by 15 days aker due date, Contractor shall notify Customer in writing of the non-receipt of payment and that non- payment can result in suspension of service. b) Second Notice- If payment is not received within 15 days of the mailing of the first notice of non-receipt of payment,Contractor shall mail a second notice of non-receipt of payment, warning of service shall be suspended in 15 days if paymeni is not received and that City may undertake code enforcement against the delinquent Customer. Contractor shall not suspend service without prior approval from City and may be required to continue Residential service despite lack of payment due to health and safety concerns. Contractor may request a security deposit of up to two months' service from Customers that have had service suspended for non-payment. 72 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement Contractor shall not suspend service to any public or private preschool, elementary school, middle school, high school, alternative education facility, college, university, or education related facility. Contractor shall not suspend service to any hospital or medical related facility. For City-Billed Customers, Contractor shall be compensated only on revenue received by Ciiyfrom Customers and Contractor may not take action regarding collections without prior approval from City,regardless of City's actions or lack of actions in the collection of unpaid Billings. Notwithstanding the above, in the event of a Billing dispute or to avoid a negative impact on public health or safety, Contractor shall continue to provide service to all Customers unless permitted otherwise by City, without regard to the status of said Customer account. City may consider Customers who have their service suspended for non-payment to be in violation of Section 8.28.170 of the Orange Municipal Code. City agrees to make reasonable efforts to enforce Sec[ions 8.28.190 and 8.28.200 of the Orange Municipal Code. 6.1.6 Exemption from Service City may, but is not required to, establish guidelines io exempt properties from receiving and paying for Solid Waste Collection service. Exempt properties may include vacant or unoccupied properties or properties in which Owners can document alternative means of self-haul Disposal. 6.2 Customer Service 6.2.1 LocalOffice Contractor shall mainiain a local office within the County of Orange or within fifteen (15) miles of the City of Orange city limits.Said office shall be open("Office Hours"),at a minimum, from 5:00 A.M.to 5:00 P.M.,Monday chrough Friday, exclusive of holidays.A responsible and qualified bilingual (English and Spanish speaking) representative of Contractor shall be available during Office Hours for personal communication with the public at the local office. Contractor's telephone system shall be adequate Yo handle the volume of calls typically experienced on the busiest days. If City receives more than five (5) complaints in thirty (30) days that Customers are unable to contact Contractor by phone, City may require Contractor ta increase capacity.Contractor shall have either a representative,a message machine,or an answering service available outside of Office Hours. Calls received outside of Office Hours 73 City of Orenge Integreted Solid Waste Management and Street Sweeping Agreement shall 6e responded to on the next business day. Contractor shall provide City with a twenty- four(24) hour emergency number to a live person, not voicemail. Contractor shall also accept Customer complaints and inquiries via email. Contractor shall record Customercomplaints and inquiries in accordance with Section 6.2.2.Customer service representatives receiving multiple complaints are to be transferred from Customer service duties or,with City approval, disciplined and appropriately trained. 6.2.2 Complaint Documentation Service complaints received by City shall be directed to Contractor.Contrector shall keep dai ly logs of complaints forwarded to it for a minimum of three (3)years. Contractor shall record all calls and emails, including any inquiries, service requests and complaints into a customer service log. This log shall include the date and time the complaint was received,the name, address and telephone number (and email address, if applicahle) of the caller/complainant, a description of the complaint,the name of the employee recording the complaint and the action taken by Contrector to respond to and remedy the complaint. Log shall also include each instance that Solid Waste and/or Recyclables are not Collected, and the form of notification used to inform the participants of the reasons of non-Collection and the end result or means of resolution of the incident. All written Customer complaints and inquiries shall be date-stamped when received. All complaints shall be initially responded to within one (1) business day of receipt Contractor shall use best efforts to resolve complaints within two(2) business days. Contractor shall log action taken by Contractor to respond to and remedy the complaint. All Customer service records and logs kept by Contractor shall be available to City upon request City shall, at any time during regular Office Hours, have access to Contractor's Customer service department for purposes that may include monitoring the quality of Customer service or researching Customer complaints. 6.2.3 Resolution of Customer Complaints Disputes between Contractor and Customers regarding the services provided in accordance with this Agreement may be resolved by City. Ciry's decision shall be final and binding. Intervention by City is not a condition precedent to any rights or remedies third parties might otherwise have in any dispute with Contractor. Nothing in this section is intended to affect the remedies of third parties against Contractor. 74 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement 6.2.4 Contrect Liaison Contrector shall designate in writing a "Contract Liaison"who shall be responsible for working with City and/or City's designated representative�s)to resolve Agreement-related issues.City shall have the right to approve the Contractor's choice for a Coniraci Liaison. City shall be notified in advance of any change in Contrect Liaison. 6.2.5 Service Liaison Contractor shall designate in writing a field supervisor as "Service Liaison" who shall be responsible for working with City and/or City's designated representative(s) to resolve Customer service-related complaints. City shall have the right to approve the Contractor's choice for a Service Liaison. City shall be notified in advance of any change in Service Liaison. 6.3 Education and Public Awareness 6.3.1 Generel Contractor acknowledges and agrees that education and public awareness are critical, key and essential elements of any efforts to achieve the requirements of AB 939. Accordingly, Contractor agreesto take direction from Cityto maximize opportunities to expand public and Customer knowledge concerning needs and meihods to reduce, reuse and Retycle Solid Waste and to cooperete fully with City in this regard. Contractor shall maintain its own program of providing information relevant to needs and methodsto reduce,reuse and recycle Solid Waste with its Bills.All public education materials shall 6e approved in advance by City and shall be printed in English, Spanish, or other languages that the City may designate. 6.3.2 Implementation and On-going Education Requirements To promote public education, in addition to any other materials it develops, Contractor shall create the following pu6lic education materials and programs at its expense, which will be distributed as indicated below.All of these materials and programs shall be produced and/or available in English and Spanish languages, including pictures wherever applicable. All brochures, mailings, and other educational materials are to be approved by City in advance of dis[ribution.A Public Education Plan shall be suhmitted to City for review within sixty(60) days aker the execution of this Agreement.The plan shall address the items described in this section. 75 City of Orenge Integreted Solid Waste Management and Street Sweeping Agreement Annual Brochures/Mailings - Not less than four times per year during the Term, Contractor shall prepare and distribute to each Customer a mailing or billing insert to update Customers regarding progrom basics, program changes, holiday schedules and other service-related information. Separete brochures shall be developed for Residential and Commercial Customers,reflectingthe different services provided to each group. Mailings should promote and explain: all Solid Waste programs offered by City and Contrecior (such as Recycling, Organics, Holiday Tree and Bulky Item Collections) described in detail; the environmental, regulatory, and other benefits of participating in Recycling; how to properly dispose of Household Hazardous Waste such as syringes, paint, etc. through ihe Couniy's program, the City's door-to-door program, or other means; Collection schedules, including holiday schedules; Customers service numbers; and the procedures to begin and terminate services. This brochure shall be at leastfour(4) pages and printed in full color.City may provide mailing labels from its Billing system. Contrector is responsible for all associated costs. Corrective Action Notice - Contrector shall develop a corrective action notification form for use in instances where a Customer sets out inappropriate materials for Collettion, that explains the appropriate manner for Disposal of such items. Website - Contrector shall develop and maintain a website to enable Customers to contact Contractor and to display holiday schedules, proper HHW disposal procedures, which materials areto be placed in Recyclables Containers and other useful information.Controctor shall also provide outreach through othertechnologies that many be developed. Classroom Education Curriculum - Contractor shall prepare and coordinate classroom education curriculum with the Orenge Unified School District, if requested by the District. Customer Education-Organics Contractor shall conduct applicable public outreach as approved by the City to encourage Customers to include all types of Organics within the Green Waste/Organics Carts. Public outreach shall include, but not be limiied to, educational stickers applied to the lids of Green Was[e/Organics Carts, Cart tags, and educational fliers. All new or replaced Green Waste/Organics Carts shall describe the Organic materials allowed to be placed in the Green Waste/Organics Carts. 633 Contractor Representative Contractor shall retain on its staff an individual who shall, as part of his or herjob function, routinely visit civic groups, school assemhlies, homeowners' associations, Multi-family Premises and husinesses, m promote and explain the Recycling programs Contrector offers, and participate in demonstrations, and civic events. 76 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement 6.3.4 Community Events At the direction of City, Contractor shall participate in and promote Recycling and other Diversion techniques at City-sponsored Special Event, and community events and local activities designated by City. Such participation shall include providing, without cost, Collection and educational and publicity information promoting the goals of City's Solid Waste program. 6.4 Waste Generation/Characterization Studies Contractor acknowledges that City must perform Solid Waste generation and Disposal characterization studies periodically to comply with the requirements of A8 939. Contractor agrees to participate and cooperate with City and its agents and to accomplish studies and data collection and prepare reports, as needed and directed by City, to determine weights and volumes of Solid Waste Collected and characterize Solid Waste generated, disposed, trensformed, diverted or otherwise handled/processed, by Customer type (Single-family, Multi-family, Commercial), to satisfy the requirements of AB 939. Contractor shall at its sole expense conduct such a waste generation and characterization study upon request of City. 7. CONTRAROR COMPENSATION AND RATES 7.1 General The maximum rates set forth in Exhibit A, Exhibit B, Exhibit C, and Exhibit D, and as those maximum rates may be adjusted during the Term,shall be ihe maximum amount Contractor may charge Customers as full, entire and complete compensation due pursuant to this Agreement for all labor, equipment, materials and supplies, taxes, insurance, bonds, letters of credit,overhead, Disposal,transfer,profit and all other things necessary to perform all the Solid W aste Handling and Street Sweeping services required by this Agreement in the man ner and at the times prescribed. Contractor shall impose no other charges for services provided to Customers unless approved by the City Manager. 7.2 Initial Rates The maximum rates that Contractor may charge Customers from lanuary 1, 2020 through lu ne 30,2020,shall not exceed the mazimum rates set forth in Exhi6it A,Exhi6it B,and Ezhihit C. 77 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement 73 Schedule of Future Adjustments Beginning with the Rate Year starting July 1, 2020 and ending on lune 30, 2021, and for all subsequent Rate Years,Coniractor may request an annual adjustment to the maximum rates shown in Exhibit A, Exhibit B, and Exhibit C. Contrector shall submit its annual rate adjustment request in writing, to be received by City in person or via certified mail, prior to the preceding March 30T^, or at least ninety(90) days prior to the effective date of the rate adjustment. If Contractor does not submit a rate adjustment request prior to March 30`^, City may delay the effective date of the rate adjusfinent by one month for each 30 day period (or any portion thereof) after March 30'^ that Controctor does not submit a rate adjustment request. Any delayed rate adjustment shall become effective on the first day of the month (i.e., not become effective mid-month). Contractor shall forego lost revenue due to any delayed rate adjustment. Contrector's annual rote adjustment request shall be based on the method of adjustment described in Section 7.4. Adjustments to the maximum retes are subject to the approval of the City Council. 7.4 Method of Adjustments 7.9.1 Generel The annual rote adjustment percentage for each Rate Year shall he based on a combination of: 1. An Inflation Adjustment Percentage; and, 2. A Fized Adjustment Percentage. The Inflation Adjustment Percentage shall be based on the formula described in Section 7.43. The Fixed Adjustment Percentage shall be the percentages shown in Section 7.4.2 in Table 1,Table Z,and Ta61e 3. The iotal rate adjustment percent for any given Rate Year shall he the sum of the Inflation Adjustment Percentage and the Fixed Adjustment Percentage. For Single-family Residenfial rates,there shall be no Fixed Adjustment Percent. The me[hod of calculating the annual rate adjustments is described below. Ezamples of the rate adjustment method are shown in Exhibii E and Exhibit F. 7.41 Fized Adjustment Percentage The Fized Adjustment Percentages below in Table 1,Table 2, and 7a61e 3 were negotiated by City and Contractor and shall remain constant and fixed for each rate adjustment. 78 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement Table 1- Fized Adjustment Percentages-Residential Rate Fized Adjustment Rate Year Ended Adjustment Effective Date Percentage luly 1,2020 June 34,2021 0.0% luly 1,2021 June 30,2022 0.0% luly 1,2022 June 30,2023 0.0% luly 1,2023 June 30,2024 0.0% luly 1,2024 lune 30,2025 0.0% Table 2-Fixed Adjustment Percentages-Commercial Rate Fieed Adjustment RateYearEnded Adjustment EffeRive Date Percentage luly 1,2020 June 30,2021 6.1% luly 1,2021 June 30,2022 6.2% luly 1,2022 June 30,2023 63% luly 1,2023 June 30,2024 0.0% luly 1,2024 June 30,2025 0.0% Table 3-Fixed Adjustment Percentages- Rolloff Rah Fiaed Ad�ustment RahVearEnded Adjustment Effec[ive Date Percenbge luly 1,2020 June 30,2021 8.4% luly 1,2021 lune 30,2022 8.6% July 1,2022 June 30,2023 8.6% July 1,2023 June 30,2024 0.0% luly 1,2024 June 30,2025 0.0% Pursuant to Section 7.1, the Contractor may request an adjustment to the maximum rates according to the method described below and the formula shown in Exhibit E and Exhibit F, subject to review and approval of City.All future adjustments are[o be effective July 1. 7.43 Inflation Adjustment Percentage The Inflation Adjustment Percentage shall consist of the cost component categories shown in Table 4. Each cost component shall 6e adjusted by the change in the corresponding index in Table 4. See Section 7.4.4 for detailed rate adjustment procedures. 79 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement Table 4—Cost Components of Inflation Adjustment Percentage Initial WeightingsforJuly Cost 1, 2020 Adjustment Index Category Residential Commercial Change in the highest level rete for the"Driver A/B" Classification to be in effec[as of the date the new Labor 23.7% 20.0/ rates go into effect (luly lst) under the Agreement between local haulers and Package and General Utility Drivers Local Union 396, International 8rotherhood ofTeamsters(1) Producer Price Index, WPU 0531 not seasonally Fuel 4.7% 4.9% adjusted, Fuels and rela[ed products and power, � naturol gas Equipment 19.3% gg� Producer Price Index, PCU336120336120, Heavy dutytruck manufacturing Insurance 0.9% 0.9% Producer Price Index, PCU524--524--, Insurance carriers and related activities Landfill �g 8� 21 5� Ac[ual change in landfll gate fee per ton at the Disposal Orange County Landfill System Consumer Price Index, Series ID: CUUR549ASA0, All O[her 32.fi% qq q� AI I items in Los Angeles-Long Beach-Anaheim, CA, all urban consumers,notseasonallyadjusted(U.S. Department of Labor, Bureau of Labor Statistics. Total 100.0% 700.0% Note: The Inflation Adjustment Percentage for the rate adjustment effeRive luly 1, 2020 shall be reduced by 1.94% on a one-time 6asis to recoup the doubling of July 1, 2019 rate adjustment from 1.94%to 3.88%. For example, if the calculated Inflation Adjus[ment Percentage for July 1, 2020 is 3.0%, it shall 6e reduced to 1.06% (3.0 less 1.94%). 80 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement Table 5—Example Calculation to Labor Components Contract Date 10/Ol/18 10/Ol/19 Hourly Ra[e $23.40 $24.15 Rate Adjustment Date n/a 7/Ol/20 Change to Labor Component n/a 3.2% Note: The Inflation Adjustment Percentage for the rate adjustment effective July 1, 2020 shall be reduced by 1.94% on a one-time basis to recoup the doubling of July 1, 2019 rete adjustment from 1.94% to 3.88%. for example, if the calculated Inflation Adjustment Percentage for luly 1, 2020 is 3.D%, it shall be reduced to 1,06Yo (3.O less 1.94%). 81 Ciry of Orange Integrated Solid Waste Management and Street Sweeping Agreement Table 5 shows an example calculation of the labor component. Comparable rates from subsequent labor agreements will simi larly apply. If a subsequent la6or contract has not been executed prior to a rate adjustment calculation, the percentage change in the labor cost component used in the prior year's adjustment calculation will be used. In the evenc that the estimated labor component change is higher or lower than the actual change after a new labor contrect is executed, no compensation adjustment shall be provided for prior periods. 7.4.4 Rate Adjustment Steps All retes will be adjusted using the same methodology described below. Residential and Commercial retes shall be adjusted usingthe corresponding cost component weightings from Section 7.4.3. a) Step One - Calculate the percentage increase or decrease in each index listed in Section 7.4.2. The increase or decrease in the published indices for fuel, equipment insurance and all other(CP1) will be for the change in the average annual published indez between the calendar year ended the December prior to the Rate Vear anniversary date and prior calendar year. Though the first year's adjustment is 6 months into the Term,the adjustment will still be based upon only the applicable 12-month change in all indices, including labor. b) Step Two -The first set of rete adjustment cost components as a percentage of total costs are provided in Section 7.41 above, to be used for the rete adjustment effective July 1, 2020,with subsequent components calculated in Step Five of the rate adjustment. For Step Two of each subsequent rate adjustment, use the cost components recalculated in Step Five during the previous rate adjustment. Multiply the percentage changes for each rate adjustment component 6y that component's weighting and add these resulting percentages together to derive the Inflation Adjustment Percentage. c) Step Three—Add the Inflation Adjustment Percentage from Step 7wo w the corresponding Fixed Adjustment Percentage from Table 1,Table 2, or Table 3 in Section 7.4.2. The result is the Total Rate Adjustment Percentage. d) StepFour-MultiplyiheTotalRateAdjustmen[PercentagefromStepThreeby the existing Customer rates to calculate the increase or decrease to the maximum rates. Add the rate increase or decrease to the existing rates to derive the newly adjusted retes. e) Step Five - Recalculate Residential and Commercial cost component weightings for the following year based upon these changes. 82 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement 7.5 Guaranteed Low Rates Contrector guarantees that throughout the term of ihis Agreement the Contractor's rate for Residential Cart Customers and Bin Customers with three-yard Bin service, once per week, shall be in the lowest third of rates being charged for similar services in all cities in the County of Orenge. 7he Contractor's compareble rete shall be the total amount being received by Contrector for services provided under this Agreement. In comparing rates of other cities with that of the City, franchise fees paid by Solid Waste providers in the comparable cities shall be excluded from the calculation of the other cities' compareble retes. In addition, only those fees related to and charged for the provision of integrated Solid Waste management services shall be included in the comparison.Such fees would include fuel surcharges,capital accounts for Solid Waste Containers and AB 939 program fees. Fees for Street Sweeping, storm drains, sewers or other non-related services shall be excluded. In addition, for purposes of comparison, the cost of anaerobic digestion processing at the Contractors Facility in Perris shall be excluded, from both the City's rate, and from other City's that have anaerobic digestion processing of their Single-family Residential Organics. For purpose of this comparison, the cost of anaerobic digestion processing at the inception of this Agreement shall be three dollars and sixty-one cents (53.61) per home per month. This comparison amount shall be adjusted each year commensurate with the Inflaiion Adjustment Percentage described in Section 7.4.3. As used in this section,the term "similar services"for residential customers shall refer to an automated three-Cart system utilizing one Cart for mixed waste, one Cart for Recyclable Materials and one Cart for Organic Waste (as adjusted for the cost of anaerobic digestion processing at the Contrac[or's Facility in Perris). If comparable cities have rates for multiple sizes of Residential Carts,the rate for the largest size Refuse Cart shall be used. The City and Contractor agree that the attached lis[ of cities for residential three-Cart systems and for Bin Customers(Exhibit G) provide "similar services" as that term in used in this Agreement. If any of the listed cities discontinue the three-Cart system or other cities add the three-Cart system,they shall, respectively,be deleted or added to the list. If any of the listed cities modify their Commercial system to an "open system" in all areas of the city, then that city will be excluded from the list. Only franchise-regulated rotes shall be used for comparison purposes in determining whether the Contractor has met its ohligations under this section. Upon receipt of the Contrector's annual rate comparisons, the City shall review the comparable cities and their rates and notify the Contractor of its o6jections, if any. 83 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement In determining whether the rates charged by the Contractor are in the lowest third, there must be twice as many cities on the list charging a higher rate as there are cities charging a lower rete.As an example, if 17 cities are listed, including the City of Orange, the City would have to at least be the 6th lowest, with five cities lower and 11 cities higher. If 32 cities are listed, including the City, the City would have to at least be the llth lowest, with 30 cities lower and 21 cities higher. Contractor shall file its rate comparison in accordance with Section 7.3 of this Agreement with the City 6y March 30 of each year. Should compliance with this section li mit a rate increase for the three-yard Bin Collected once per week to less than the percentage rate increase calculated under Section 7.4,any increase for all Bin service levels will be limited in that Rate Year to the same percentage increase permitted for the three-yard Bin Collected once per week. 7.6 E:treordinaryAdjustments Controctor may request an adjustment to maximum rates at reasonable times other than that allowed under Sec[ion 7.4 in the event of extraordinary changes in the cost of providing service under this Agreement. Such changes shall not include: • Changes in tipping fees for Recyclable Material processing costs; • Cyclical changes in Rolloff volume; • Inaccurate estimates by the Contractor of its proposed cost of operetions; • Unionization of Contractor's work force;or, • Changes in wage rates or employee benefits. Unusual increased costs may include: . Eztraordinary changes in the market value of Recyclables; . Extraordinary increases in the tipping fees charged at the Orange County Landfill System; • Changes in direct per ton fees assessed at a Disposal Site by federal, State or local regulatory agencies; • Changes in service mandated bythe City; • Changes to the Orange Municipal Code affecting Contractors operations; • Increases in fees imposed by the City; • Changes in state or local government solid waste fees and charges; or, • Changes in the law. For each request for an adjustment to the mazimum rates that Contractor may charge Customers brought pu rsuant to this section Contractor shall prepare a schedule docu menting 84 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement the extraordinary costs. Any request for an extraordinary adjustment shall be submitted at least one hundred twenty (120) days prior to the effective date of the adjustment. Such a request shall be prepared in a form accepta6le to City Managerwith support for assumptions made by Contractor in preparing the estimate. Contractor shall also submit a schedule showing how its total costs and total revenues have changed over the past three years for the services provided under ihis Agreement. The City Manager may request a copy of the Contractor's annual financial statements in connection with the City Manager's review of Contractor's rate adjustment request. The City Manager shall review the Contractor's request and, in City Manager's sole judgment and absolute, unfettered discretion, make the final determination as to whether an adjustment to the maximum rates will 6e recommended to the City Council,and the appropriate amount of the adjustment.The City Manager may consider increases or decreases in the Controctor's total revenues and total cost of services when reviewing an extraordinary rate adjustment request. Only a recommendation that an adjustment be allowed shall be presented to the Ciiy Council. Extraordinary rate adjustments shall only be effective aker approval by City Council and may not be applied retroactively. No increase in rates may occur unless and until any notice and hearing which may be required by Proposition 218 (California Constitution Article XIII D, section 6), and related California Government Code sections have been given and held. The City shall initiate and undertake the notice and hearing process with respect to any increases in fees and charges occurring from time to time during the Term arising from the operation of this section, in accordance with the requirements of Proposition 218 (California Constitution Article XIII D, section 6�, and related California Government Code sections. If the proposed increase in rates is not approved at the hearing pursuant to the requirements of the Proposition 218 process,there will be no increase in the rotes under this Agreement. 8. REVIEWOFSERVICESANDPERFORMANCE 8.1 Pertormance Review Meeting City may hold a meeting or a public hearing annually io review Contractor's Solid Waste Handling efforts, source reduction, processing and other Diversion services and overall performance under this Agreement (the "Solid Waste Services and Performance Review Meeting"�. The purpose of the Solid Waste Services and Performance Review Meeting is to provide for a discussion and review of technological, economic, and regulatory changes in Collec[ion, source reduction, Recycling, processing and Disposal to achieve a continuing, advanced Solid Waste Handling, source reduction and Recycling and Disposal system; and to ensure services are being provided by Contractor with adequate quality, effectiveness and economy, and in full compliance with the terms of this Agreement.Topics for discussion and 85 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement review at the Solid Waste Services and Performance Review Meeting shall include, but shall not be limited to, services provided, feasibility of providing new services, application of new technologies, Customer complaints, amendments to this Agreement, developments in the law, new initiatives for meeting or exceeding AB 939 goals, regulatory constraints, results of route audits, and Contractor performance. City and Contractor may each select additional topics for discussion at any Solid Waste Services and Performance Review Meeting. City shall notify Contractor of its intent to hold a Solid Waste Services and Performance Review Meeting at least sixty(60)days in advance.Thirty(30)days after receiving notice from City of a Solid Waste Services and Performance Review Meeting, Contractor shall submit a report to City which may contain such information as it wished to have considered,and shall contain the following: a) Current Diversion rates and a report on Contractor's outreach activi[ies forthe past year. b) Recommended changes and/or new services to improve City's ability to meet the goals of AB 939 and to contain costs and minimize impacts on rates. A specific plan for AB 939 compliance shall be included. c) Any specific plans for provision for new or changed services by Contractor. The reports required by this Agreement regarding Customer complaints shall be used as one basis for review of Contrector's performance, and Contractor may submit other relevant performance information and reports for consideretion at the Solid Waste Services and Performance Review Meeting. In addition to the above, City may request Contractor to submit any other specific information relating to its performance for consideration at the Solid Waste Services and Performance Review Meeting, and any Customer may suhmit comments or complaints during or before the Meeting, either orally or in writing. Contractor shall be present at and participate in the Solid Waste Services and Performance Review Meeting. As a result of its findings following any Solid Wasie Services and Performance Review Meeting, City may require Con[ractor to provide expanded or new services within a reasonable time and City may direct or take corrective actions for any performance inadequacies (although nothing contained in this provision should be construed as requiring City to hold a Solid Waste Services and Performance Review Meeting in order to enforce any rights or remedies it has pursuant to the terms in this Agreement.) Should City require expanded or new services as a remedy for Contractor's failure to perform its obligations hereunder,no additional compensation shall be due for such services.Otherwise,any new or expanded services required of Contractor shall be subject to She provisions of Section 2.10. 86 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement 8.2 Performance Satisfaction Survey If requested by the City,Contractor shal I create and conduct a survey at Contraaor's expense in preparation for any Solid Waste Services and Performance Review Meeting held pursuant to Section 8.1. City shall notify Contractor of its desire for such a survey at least 90 days in advance of the Solid Waste Services and Performance Review Meeting. The purpose of the survey is to determine Customer satisfaction with curreni Collection services and Customer service provided by Controc[or. The Survey will be distributed to a minimum of ten percent (10%) of the Residential Customers and ten percent (10%) of the Commercial Customers, selected at random. City may instruct Contrector to send out separate Single-family and Multiple-Family/Commercial surveys. Contractor shall obtain City's approval of each survey's content, format, and mailing list prior to its distribution. City may require that Contrector have Customer responses to the survey returned directly to City. The survey results shall be made available to the City thirty(30) days prior to the Solid Waste Services and Performance Review Meeting. 9. RECORDS, REPORTS AND INFORMATION REQUIREMENTS 9.1 General Contractor shall maintain such accounting, statistical and other records related to its performance under this Agreement as shall be necessaryto develop the financial statements and other reports required by this Agreement. Also, Contractor agrees to conduct data collection, informaiion and record keeping, and reporting activities needed to comply with applicable laws and regulations and to meet the reporting and Solid Waste program management needs of City. To this extent, such requirements set out in this and other sections of this Agreement shall not be considered limiting or necessarily complete. In particular,this section is intended to only highlight the general nature of records and reports and is not meant to define exactly what the records and reports are to be and their content. Further, with the written direction or approval of City, the remrds and reports to be maintained and provided by Contractor in accordance with this and other sections of the Agreement shall be adjusted in number,format, or frequency. 87 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement 9.2 Records 9.2.1 General Contrenor shall maintain records required to conduct its operations, to support requests it may make to City, and to respond to requests from City in the conduct of City business. Adequate record security shall be maintained to preserve records from events that can be reasonably anticipated such as a fire, thek and earthquake. Electronically maintained data/records shall be protected and backed up. All records shall be maintained for five (5) years and shall continue to be available for five (5) years after the expiration of this Agreement. After minimum holding periods are met, Contractor shall notify City 90 days before destroying records. Contractor agrees that the records of any and all companies conducting operetions add ressed in the Agreement shall be provided or made available to City and its official representatives during normal business hours. Account histories shall be accessible to the City 6y computer for a minimum of five(5)years.City may review or utilize any of the records described in this section. Such records include, but are not limited to, financial, Solid Waste, CERCLA and Disposalrecords. 9.2.2 Financial Records Contractor shall maintain financial records in accordance with generally accepted accounting principles (GAAP) relating to its operations pursuant to this Agreement separate and segregated from such records relating to its other operations. Contrector shall maintain at least the following records: a) Audited financial statements for Contractor or, if a guarantee was provided, for the parent company guarantor as a whole; b) Financial statements(compiled, reviewed or audited)of revenue and expense for this Agreement segregated from the other operations of Contractor (including without limitation Shose operations of Contractor in City and surroundingjurisdictions which are not covered bythis Agreement), including a description of segregation me[hodology; and, c) Complete descriptions of related party transactions (corporate and/or regional management fees,inter-company profits from transfer,processing or Disposal operations�. 88 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement 9.2.3 Solid Waste Records Contractor shall maintain and make available ro the City upon request the following records relating to its operations pursuant to this Agreement: a) Customer services and Billing/City payment records; b) Records of tons Collected, processed, diverted and disposed by waste stream (Refuse, Recycling, Organic Waste), 6y Customer type (Wrt, Residential Bin, Commercial and Rolloff Box), and the Facilities (Transfer Station, MRF, or landfill)where such material wastaken(Residential Bin versus Commercial Bin tonnage may be estimated based upon Container d istribution or other method approved by City); c) Quantity of Recyclable Materials recovered by material type, as well as quantity of material diverted from landfills in compliance with AB 939; d) Bulky Item results and Special Event tonnages, including tons disposed and diverted; e) Rautes; f) Facilities, equipment and personnel used; g) Facilities and equipment operations, maintenance and repair; h) Number and type of Refuse, Recycling and Green Waste Containers in service; i) Complaints; and, j) Missed pickups. 9.2.4 CERCLA Defense Records City views the ability to defend against the Comprehensive Environmental Response, Compensation and Liability Act (CERCLA) and related litigation as a matter of great importance. For this reason, City regards the ability to prove where Solid Waste Collected in the City was taken for Disposal, as well as where it was not taken,to be matters of concern. Contractor shall maintain data retention and preservation systems which can establish where Solid Waste Collected in the City was landfilled (and therefore establish where ii was not landfilled) for not less than five (5) years following the termination of this Agreement, and 89 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement agrees to notify City's Risk Manager and City Attorney before destroying such records thereafter. At any time, including after the expiration of the Term of this Agreement, Contractor shall provide copies of such records to City.The requirements of this section shall survive the expiration of the Term of this Agreement. 9.2.5 Disposal Records Contractor shall maintain, and make available to the City upon request, remrds of Disposal of all Solid Waste Collected in City for the period of this Agreement and all extensions to this Agreement or successor Agreements. In the event Contractor discontinues providing Solid Waste Collection Services to City, Contractor shall provide all records of Disposal or processing of all Solid Waste Collected in City within thirty(30)days of discontinuing service. Records shall be in chronological and organized form and readily and easily interpreted. 9.2.6 Other Progrems' Records Records for other programs shall be tailored to specific needs. In generel,they shall include: a) Plans,tasks, and milestones; and, b) Accomplishments in terms such as dates, activities conducted, quantities of products used, produced or distributed, and numbers of participants and responses. 9.2.7 Audit City may conduc[ an audit of Contractor at any time. The scope of the audit, and auditing party,shall be determi ned by City a nd the scope may include,but is not limited to,compliance with terms of this Agreement, Customer service levels and Billing, fee payments, Gross Receipts,tonnage,verification ofweightings of cost components used in the rete adjustment formula descri6ed in Section 7.4, and verification of Diversion rate. The first audit, to be performed during 2021, will be based on the Contractor's reports and records for calendar year 2020. Audits will be performed every other year thereafter (the biennial audit). Contractor will reim6urse to the City the cost of such audits (including audits conducted by City staff)up to$90,000 forthe first audit,and $60,000 for each subsequent biennial audit in 2020 dollars. The 560,000 amount in subsequent years shall be increased annually 6y the change in CPI using the formula for the change in the service component of the rates in Section 7.4. Should an audit conduc[ed or authorized by the City disclose that fees payable by Contractor were underpaid 6y two percent (2%)or more,that tonnage was misreported by 2%or more, 90 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement or that more Ihan two percent (2%) of the Customers were inaccurately billed based on [he auditor's sampling,for the period under review,City may expand the scope of the audit and recover additional audiY costs from the Contractor. 9.2.6 Payments and Refunds Should an audit disclose that fees payable by the Contrector were underpaid or that Customers were overcharged for the period under review, Contractor shall pay to City any underpayment of fees and/or refund to Contracror's Customers or to City,as directed by City, any overcharges within thirty(30) days following the date of She audi[. Contractor shall pay interest to the City for any underpayment or overcharges at an annual rate of 12%. Undercharges shall not be billed in arrears for more than ninety (90) days of service, with any remaining undercharges absorbed by Controctor. Should an audit disclose [hat fees were overpaid, City shall credit such amounts against future fees payable by Contractor. 9.3 Reports 9.3.1 Report Formats and Schedule Records shall be maintained in forms and by methods that facilitate flezible use of data contained in them to structure reports, as needed. Contractor may propose report formats that are responsive to the objectives and audiences for each report.The format of each report shall be approved by City. In addition to submitting all reports on paper, Contractor agrees to submit all reports in an electronic format approved by City, compatible with City's software/computers at no additional charge. Reports shall 6e su6mitted within thirty (30) calendar days after the end of the reporting period.Annual reports for which a date is not otherwise specified in this Agreement shall be submitted within thirty (30) calendar days after the end of the calendar year. If requested, Controctor's complaint summary,described in SeRion 6.2.2,shall be sent to the City Manager within five (5) business days of request.All reports shall be submitted to: City Manager(or designated representative) City of Orange 300 E Chapman Ave. Orange, CA 92866 91 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement 9.3.2 MonthlyReports The information listed below shail be the minimum reported: a) Solid Waste Collected by Contractor, sorted by type of Solid Waste Collected and diverted (Refuse, Recycling, Organic Waste) in tons (including contamination and Diversion rates for each waste stream and Customertype�, Customer type(Cart, Residential Bin,Commercial Bin and Rolloff Box) and the Facilities where the tons were processed or disposed. b) Warning notices issued for contaminated Recyclable Materials and Organic Waste Containers. c) Narrative summary of problems encountered and actions taken with recommendations for City, as appropriate. d) quantity of Recyclable Materials recovered by material type, as well as quantity of material diverted from landfills in compliance with AB 939. e) Description of Contractor outreach activities and copies of promotional and public education materials sent during the month. f) A list of all Customers that generate recaverable edible Food Waste. g) Other information or reports that City may reasonably request or require. 9.3.3 Annual Report The Annual Report is to be essentially in the form and content of the monthly repon,but shall also include: a) A summary of the number of Containers in service as of Oecember 31 by size (number of gallons, number of yards), sector (Residential Cart, Commercial Cart, Residential Bin, Commercial Bin and Rolloff Box�, service frequency, and type of service (Refuse, Recycling, Organic Waste�. b) Records of tons Collected, processed, diverted and disposed by waste stream (Refuse, Recycling, Organic Waste), by Customer type (Cart, Residential Bin, Commercial Bin and Rolloff Box), and the Facilities (Transfer Station, MRF, or landfill) where such material was taken. 92 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement c) Gross Receipts by sector (Cart, Residential Bin, Commercial Bin and Rolloff Box). d) A complete inventory of vehicles used to provide all services, including make, year, type, fuel used, use, California license number and whether or not it is used as a spare. e) Number of routes and route hours per day by type of service as of December 31. f) Generel information about the Contrector and its most recent annual report. g) Other information or reports that City may reasonably request or require. 93.4 Financial Report The City may, at City's option, request and be provided with Contrector's financial reports/statements for the most recently completed fiscal year in connection with any audit, extraordinary rete adjustment request, or verification of other information required under this Agreement. Financial statements shall include a supplemental combining schedule showing Contractor's results of operations, including the specific revenues and expenses in connection with the operations provided for in this Agreement, separated from others included in such financial statements. The financial statements and footnotes shall be prepared in accordance with GAAP and audited, in accordance with Generally Accepted Auditing Standards (GAAS) by a certified public accountant(CPA) licensed (in good standing)to practice public accounting in the State of California as determined by the State of California Department of Consumer Affairs Board of Accountancy.The cost for preparotion of the financial statements and audit shall 6e borne by Contractor as a direct cost of service. In addition, Contractor shall provide to City the supplemental schedule on a compiled basis. 9.4 ReportingAdverselnformation Contractor shall provide City two copies (one to the Ciiy Manager, one to the City Attorney) of all reports, pleadings, applications, notifications, Notices of Violation, communications or other material relating in any way to Contractor's performance of services pursuant to this Agreement,submitted by Contractor to,or received by Contractor from,the United States or California Environmental Protection Agency, the California Department of Resources Recycling and Recovery,the Securities and Exchange Commission or any other federal, State or local agency, including any federal or State court. Copies shall be submitted to City within 93 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement thirty (30) days of receipt hy Contractor, or sooner if reasonably apparent that to do so is materially relevant, and any responses by Contractor shall be submitted to City simultaneously with Contractor's filing or submission of such matters with said agencies. Contractor's routine correspondence to said agencies need not be routinely submitted to City but shall be made available to City promptly upon City's written request. 9.5 Right to Inspect Records City shall have the right to inspect or review the specific documents or records required expressly or 6y inference pursuant to this Agreement,or any other similar records or reports of Contractor or its Affiliates that City shall deem, in its sole discretion, necessaryto evaluate annual reports, and Contractor's performance provided for in this Agreement. Contractor shall make all records and documents to be reviewed and inspected by City as a part of any audit or other record review conducted by City, available for City's review, inspection and copying within five (S)days of receiving written notice from City requesting the same. 9.6 FailuretoReport The refusal or failure of Contractor to file any required reports, or to provide required information to City, or the inclusion of any materially false or misleading statement or representation 6y Contractor in such report shall be deemed a material breach of the Agreement as described in Section 12.1 and shall subject Contrector to all remedies which are available to the City under Agreement or otherwise. 30.INDEMNIFICATION,INSURANCE,BOND AND LETTER OF CREDIT 10.1 Indemnification Contractor hereby agrees to and shall indemnify and hold harmless City, its elected and appointed boards, commissions, officers, employees, consultants and agents (collectively, "Indemnitees")from and against any and all loss, liability,penalty,forfeiture,claim,demand, action, proceeding or suit in law or equity of any and every kind and description (including, but not limited to, injury to and death of any Person and damage to property, or for contribution or indemnity claimed by third parties) arising or resulting from and in any way connected with(1)the negligence or willful misconduct of Contractor,its officers,employees, agents, mntractors and/or subcontractors in performing services under this Agreement; (2) the failure of Contrector, its officers, employees, agents, contractors and/or subcontractors to comply in all respects with the provisions of this Agreement, applicable laws (including, without limitation, the Environmental Laws�, ordinances and regulations, and/or applicable permits and licenses; (3) the acts of Contractor, its officers, employees, agents, contractors and/or subcontractors in performing services under this Agreement for which strict liability 94 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement is imposed by law (including, without limitation, the Environmental Laws). The foregoing indemnity shall apply regardless of whether such loss, liability, penalty, forfeiture, claim, demand, action, proceeding, suit, injury,death or damage is also caused in part by any of the Indemnitees' negligence but shall not extend fo matters resulting from the Indemnitees'sole negligence, or willful misconduct. Contractor further agrees to and shall, upon demand of City, at Contractor's sole cost and ezpense, defend (with attorneys acceptable to City) the Indemnitees against any claims,actions,suits in law or equity or other proceedings,whether judicial, quasi-judicial or administrative in nature, arising or resulting from any of the aforementioned events,and to reimburse City for any and all costs and expenses Ciiy incurs in providing any such defense, either before, during or after the time Contrector elects to provide such defense, including any and all costs incurred in overseeing any defense to be provided in this Agreement by Contractor. Contrector, upon demand of City, made by and through the City Attorney, shall protect City and appear in and defend the Indemnitees in any claims or actions by third parties, whether judicial, administretive or otherwise, including, but not limited to disputes and litigation over the definitions of "Solid Waste" or "Recyclable Material", the scope of the rights granted in this Agreement, conflicts between the rights granted in this Agreement and rights asserted by other Persons, or the limits of City's authority with respect to the grant of licenses, or agreements, exclusive or otherwise, or asserting rights under ihe United States or California Constitutions or any federal or State law to provide Solid Waste Collection Services in the City. THE PROVISIONS OF THIS SECTION SHALL NOT TERMINATE OR EXPIRE, SHALL BE GIVEN THE BROADEST POSSIBLE INTERPRETATION AND SHALL SURVIVE THE EXPIRATION OR EARLIER TERMINATION OF THIS AGREEMENT. 10.2 Hazardous Substances Indemnification Without regard to any insurence coverege or requirements, and without limiting the above general indemnifica[ion obliga[ion in any way, Contractor specifically agrees to and shall, [o the mazimum extent permitted by law, defend (with counsel acceptable to City), reimburse, indemnify, and hold harmless from and against any and all claims, actions, liabilities, damages, demands,judgments, losses, costs, liens, expenses, suits, actions, attorneys' fees, consultant fees, penalties and any and all other losses, damages, fees and expenses of whatever kind or nature ("Claims") (including 6ut not limited to response costs,investigative costs, assessment costs, monitoring costs, treatment costs, cleanup costs, removal costs, remediation costs, and similar costs, damages and expenses)that arise out of or are alleged to arise out of or in anyway relate to any action, inaction or omission of Contrectorthat; 95 Gity of Orenge Integrated Solid Waste Management and Street Sweeping Agreement a) results in any demand, claim, notice, order, or lawsuit, asserting that any Indemnitee is liable, responsible or in any way obligated to investigate,assess, monitor, study, test, treat, remove, remediate, or otherwise cleanup, any Hazardous Contaminant (as defined in this Agreement); or b) relates to material Collected, transported, recycled, processed, treated or disposed of by Contrector. Cantractor's obligations pursuant to this section shall apply,without limitation,[o: a) any Claims brought pursuant to or based on the provisions of any Environmental Law; b) any Claims based on or arising out of or alleged to be arising out of the ownership,use, lease,sale, design,construc[ion,maintenance or operetion of Contractor of any Facility; c) any Claims based on or arising out of or alleged to be arising out of the marketing, sale, distribution, storage, transportation, Disposal, processing or use of any materials recovered by Contractor; and d) anyClaimsbasedonorarisingoutoforallegedtobearisingoutofanybreach of any express or implied warranty, representation or covenant arising out of or in connection with this Agreement. The foregoing indemnity and defense obligations shall apply irrespective of the negligence or willful misconduct of Contractor or any Affiliate of Contractor. For purposes of this section, the term "Hazardous ContaminanY' shall mean any Hazardous Substance, any Hazardous Waste any crude oil or refined or unrefined petroleum product or any fraction or derivative thereof; and any asbestos or asbestos-containing ma[erial: The term "Hazardous Contaminant" shall also include any and all amendments to any referenced statutory or regulatory provisions made before or after the date of ezecution of this Agreement. THE PROVISIONS OF THIS SECTION SHALL NOT TERMINATE OR EXPIRE, SHALL BE GIVEN THE BROADEST POSSIBLE INTERPRETATION AND SHALL SURVIVE THE EXPIR4TION OR EARLIER TERMINATION OF THIS AGREEMENT. � 96 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement 10.3 Indemnification and Guarantee To the eutent authorized by law,Contractor agrees to indemnify and hold harmless City from and against all fines and/or penalties imposed by CalRecycle in the event the source reduction and Recycling goals or any other requirement of AB 939, AB 341, AB 1826, AB 1594, or SB 1383 are not met by City with respect to the waste stream Collected under this Agreement. Contractor warrants and represents that it is familiar with City's waste charecterization study as set forth in City's Source Recovery and Recycling Element(SRRE), and that it hasthe ability to and shall provide sufficient progrems and services to ensure City will meet or exceed the Diversion requirements(including,without limitation,amounts of Solid Waste to be diverted, time frames for Diversion, and any other requirements)set forth in AB 939, AB 341,AB 1826, AB 1594, or 58 1383, with respect to that portion of the Solid Waste generated in City that is the subject of this Agreement. 10.9 Insurance Contractor shall procu re and maintain during the entire Term of this Agreement the following types of insurance, and shall maintain the following minimum levels of coverage,which shall apply to any claims which may arise from or in connection with Contracior's performance hereunder or the actions or inactions of any of Concrector's officers,agents, representatives, employees, or su6contractors in connection with Contractor's performance. The insurance requirements hereunder in no way limit Contractor's various defense and indemnification obligations, or any other obligations as set forth in this Agreement. a) Minimum Scope of Insurence. Coverage shall be at least as broad as: 1) The most recent editions of Insurance Services Office Commercial Generel Lia6iliry coverage("occurrence"form CG 00 Ol). 2) The most recent edi[ions of Insurance Services Office form number CA 00 Ol covering Automohile Liabili[y, code 1 "any auto' and endorsement CA 00 25. 3) Workers'CompensationinsuranceasrequiredbytheLaborCodeofthe State of California and Employers Lia6ility insurance. b) Minimum Limits of Insurance. Contrector shall maintain in force for the term of this Agreement limits no less than the greater of the following, or all the insurance coverage and/or limits carried by or availa6le to Contractor: 97 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement 1) Comprehensive General Liability: Ten Million Dollars ($10,000,000) limit aggregate and Ten Million Dollars ($30,000,000) limit per occurrence for bodily injury, death and property damage. 2) Automobile Liability: Ten Million Dollars ($10,000,000) combined single limit per accident for bodily injury,death, and propertydamage. 3) Workers' Compensation and Employers Liability: Workers' compensation limits as required by the Labor Code of the State of California or provide evidence of state approval to be self-insured. 4) Employer's Lia6ility: $2,000,000 per accident for 6odily injury or disease. c) Deductibles and Self-Insured Retentions. Any deductibles or self-insured retentions must be declared to and approved by City. At the option of City, either: the insurer shall reduce or eliminate such deduc[ibles or self-insured retentions with respec[ to City, its officials, employees and agents; or Contrector shall procure a bond guaranteeing payment of losses and related investigations,claim administration and defense expenses. d) Other Insurance Provisions. The policies are to contain, or be endorsed to contain,the following provisions: 1) Generel Liability and Automobile Liability Coverages i) City, its elective and appointive boards, commissions, officials, employees, agents and volunteers are to be named as additional insureds with respect to: liability arising out of activities performed by or on behalf of Contractor; products and completed operations of Contractor; Premises owned, leased or used 6y Contrac[or; or vehicles owned, leased, hired or borrowed by Contractor. The coverage shall contain no special limitations on the scope of protection afforded to City, its elective and appointive boards, commissions, officials, employees, agents or volunteers. ii) Contractor's insurance mverage shall be primary insurance with respect to City, its elec[ive and appointive boards, commissions, officials, employees, agents and volunteers. Any insurance or self-insurence maintained by City, its officials, 98 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement elective and appointive boards, commissions, employees, agents or volunteers shall be excess of Contractor's insurance and shall not coniribute with it. iii) Any failure to comply with reporting provisions of the policies shall not affect coverage provided to City, its officials, elective and appointive boards, commissions, employees, agents or volunteers. iv) Coverage shall state that Contractor's insurance shall apply separetely to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer's liability. 2) Workers'CompensationandEmployersLiabilityCoverage-Theinsurer shall agree to waive all rights of subrogation against City, its officials, elective and appointive boards, commissions, employees, agents and volunteers for losses arising from work performed by Contractor for City. 3) All Coverages - Each insurance policy required 6y this clause shall be endorsed to state that coverage shall not be suspended, voided, canceled by either party, reduced in coverege or in limits except after thirty (30) days' prior written notice by certified mail, return receipt requested, has been given ro City. e) Acceptability of Insurers. The insurance policies required by this section shall be issued by an insurance company or companies authorized to do business in the State of California and with a rating in the most recent edition of Best Insurance Reports of size category VII or larger and a rating classification of A or betier. f) Verification of Coverage. Contractor shall furnish City with certificates of insurance and with original endorsements affecting coverage required by this clause.The certificates and endo�sements for each insurance policy are to 6e signed by a Person authorized by that insurer to bind coverage on its behalf. The certifcates and endorsements are to be on forms provided by or acceptable to City and are to be received and approved by City before work commences. City reserves the right to require complete, certified copies of all required insurance policies, at anytime. 99 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement g) Companies and Subcontractors. Contractor shall include all Companies and subcontractors as insureds under its policies or shall furnish separate certifiwtes and endorsements for each Contractar and subcontractor. All coverages for Companies and subcontrectors shall be subject to all of the requirements stated in this Agreement. h) Required Endorsements 1) The Workers' Compensation policy shall contain an endorsement in substantially the following form: i) Thirty (30) days prior written notice by certified mail, return receipt requested, shall be given to City in the event of cancellation, reduction in coverage, or non-renewal of this policy.Such notice shall be sent to: City Manager City of Orange 300 E. Chapman Ave. Orange, CA 92866 2) The General Liability policy shall contain endorsements in substantially the following form: i) Thirty(30)days prior written notice shall be given to City in the event of cancellation, reduction in coverage,or non-renewal of this policy. Such notice shall be sent to: City Manager City of Orange 300 E. Chapman Ave. Orange, CA 92866 ii) "This policy shall be considered primary insurance with respect to any other valid and collectible insurance maintained by City, including any self-insured retention or program of self- insurance, and any other such insurance shall be considered ezcessinsurance only'. iii) "Inclusion of City as an insured shall not affect Ciry's rights with respect to any claim, demand, suit or judgment brought or 100 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement recovered against Contractor. This policy shall protect Contractor and City in the same manner as though a separate policy had been issued to each, but this shall not operate to increase Contractor's liability as set forth in the policy beyond the amount shown or to which Contractor would have been liable if only one party had been named as an insured". i) Delivery of Proof of Coverage. Simultaneously with the execution of this Agreement, Contrector shall furnish City certificates of each policy of insurance required hereunder,in form and substance satisfactoryto City.Such certificates shall show the type and amount of coverege, effec[ive dates and dates of expirotion of policies and shall have all required endorsements. If City requests, copies of each policy, together with all endorsements, shall also be promptly delivered to City. Renewal certificates shall be furnished periodically to City to demonstrate maintenance of the required coverage throughout the Term. j) Other Insurance Requiremen[s 1) In the event any services are delegated to another company or subcontractor, Contractor shall require such Contractor or subcontractor to provide statutory workers' compensation insurence and employer's liability insurance for all of the Contrector or subcontrector's employees engaged in the work in accordance with this Section 10.4. The lia6ility insurance required by this Section 30.4 shall cover all Contractor or subcontroctors or the Contractor or subcontractor must furnish evidence of insurance provided by it meeting all of Yhe requirements of this Section 10.4. Z) Contractor shall comply with all requirements of the insurers issuing policies.The carrying of insurance shall not relieve Contrac[or from any obligation under this Agreement. If any clai m exceeding the amount of any deductibles or self-insured reserves is made by any third Person against Contractor or any Contractor or subcontractor on account of any occurrence related to this Agreement, Contractor shall promptly report the facts in writing to the insurance carrier and to City. If Contractor fails to procure and maintain any insurance required hy this Agreement, City may take out and maintain, at Contractor's 101 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement expense, such insurance as it may deem proper and deduct the cost thereof from any moneys due Contractor. 30.5 Faithful Performance eond Conwrrently with execution of this Agreement,Contractor shall deliver to City a performance bond in the sum of the amount of Seven Hundred Fifty Thousand Dollars ($750,000), from a surety and in a form acceptable to City Attorney, which secures the faithful performance of this Agreement, including,without limitation, payment of any penalty and the funding of any work to cure a breach of this Agreement, unless such requirement is waived 6y the City Manager. The bond shall contain the original notarized signature of an authorized officer of the surety and affixed thereto shall be a certified and current copy of his power of attorney. The bond shall be unconditional and remain in farce duringthe entire term of the Agreement and shall be null and void at the conclusion of the term of this Agreement only if the Contractor promptly and faithfully performs all terms and conditions of this Agreement. 10.6 Faithful Performance Letter of Credit In addition to a corporate surety bond as noted in Section 10.5, Contrector shall furnish an irrevocable letter of credit in the amount of Seven Hundred Fifty Thousand Dollars ($750,000),from a financial institution acceptable to the Ciiy and in a form acceptable to the City Attorney as security for the performance of this Agreement (the "LOC"). The LOC shall be the sole responsibility of Contractor and shall be released within thirty(30)days after both (i) the expiration of the term of this Agreement, or upon the earlier termination of this Agreement; and (ii) Contractor's satisfactory performance of all obligations hereunder. 10.7 Forfeiture of Performance Bond In the event Contractor shall for any reason become unable to, or fail in any way to, perform as required by this Agreement, City may declare a portion or all of the performance bond which is necessary to recompense and make whole the City forfeited to the City. Upon partial orfull forfeiture ofthe performance bond, Contractor shall restore the performance bond to its face amount, or provide a new bond, within thirty (30� days of the Citys declaration. Failure to restore the performance bond to its full amount, or provide a new bond in the full amount,within thirty(30) days shall be a material breach of the Agreement. 10.8 Forfeiture of Letter of Credit Thirty (30) days following City providing Contractor with written notice of its failure to pay City any amount owing under this Agreement, the LOC may be drawn upon by City for purposes including, but not limited to: 102 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement a) PaymentofsumsdueunderthetermsofthisAgreementwhichContractorhas failed to timely pay to City. b) Reimbursement of costs borne by City to correct violations of this Agreement not mrrected 6y Contractor, including 6ut not limited to the liquidated damages described in Section 12.3. City may draw upon the entire LOC and convert it to a cash deposit if Contractor fails to cause the LOC to be extended or replaced with another satisfactory leiter of credit no later than 60 days prior to its expiration during the term of this Agreement. 10.9 Performance Security Beyond Service Term Some Agreement requirements extend beyond the Term of this Agreement and other requirements, such as minimum Diversion rates per Section 4.2.5, will not be substantiated uniil aker the final service date. Therefore, the Contractor shall not terminate the performance bond or letter of credit and will renew them to ensure continuous availability to the City, until receiving a written release from the City. Permission from the City to discontinue holding these performance securities does not relieve Contractor of payments to the City that may be due or may become due. 11.CITY'S RIGHT TO PERFORM SERVICE li.l General In the event that Contrector,for any reason whatsoever,fails, refuses or is unable to Collect, Recycle, process,transport or dispose of any or all Solid Waste as required by this Agreement, at the time and in the manner provided in this Agreement, for a period of more than forty- eight(48) hours, and if, as a result thereof, Solid Waste should accumulate in City to such an exten[, in such a manner, or for such a time 2hat such accumulation endangers or menaces [he public health, safety or welfare,then City shall have the right, but not the obligation, (1) to perform, or cause to be performed, such services itself with its own or other personnel without liability to Contractor;and/or(2)totake possession of any or all of Contractor's land, equipment and other property used or useful in the Collection and transportation of Solid Waste, and to use such property to Collect and transport any Solid Waste generated within City which Contrector would otherwise be obligated to Collect, transport and properly dispose of or process pursuant to this Agreement. Notice of City's determination to effect its rights under this section may be given orally by telephone to Contractor at its principal office and shall be effective immediately. Written 103 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement confirmation of such oral notification shall be sent to Contrector within twenty-four (24) hours of the oral notification. Contractor further agrees that in such event: a) ItwilltakedirectionfromCitytoeffectthetransferofpossessionofequipment and property to City for City's use,or for use by any Person or entity designated 6y the City. b) It will, if City so requests, keep in good repair and condition all of such equipment and property, provide all motor vehicles with fuel, oil and other service, and provide such other service as may be necessary to maintain said property in operational condition. c) City may immediately engage all or any personnel necessary or useful for the Collec[ion and transportation of Solid Waste, including, if City so desires, employees previously or then employed by Contractor. Contractor further agrees,if City so requests,to furnish City the services of any or all management or office Personnel employed by Contractor whose services are necessary or useful for Solid Waste Collection, trensportation, processing and Disposal operations and for the Billing and Collection of fees for these services. City agrees that it assumes complete responsibiliiy forthe proper and normal use of such equipment and facilities while in its possession. If the interruption or discontinuance in service is caused by any of the reasons listed in Section 12.4, City shall pay to Contrector the reasonable rental value of the equipment and facilities, possession of which is taken by City, for the period of City's possession, if any, which extends beyond the period of time for which ContraRor has rendered Bills in advance of service, for the class of service involved. If the interruption or discontinuance in service is caused hy any other reason, regardless of City's implementation of options under this Agreement, City may consider this a default. 11.2 Billing and Compensation to City During City's Possession Contractor agrees that it shall reimburse City for any and all costs and expenses incurred by City beyond that billed and received 6y City in taking over possession of the above-mentioned equipment and property for Solid Waste service in such manner and to an extent as would otherwise be required of Contractor under the terms of this Agreement.Such reim bursement shall be made from time to time after submission 6y City to Contractor of each statement listi ng such costs and expenses,but in no even[later than five(5)working days from and after each such su6mission. 104 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement 31.3 City's Right to Relinquish Possession It is further mutually agreed that City may at any time at its discretion relinquish possession of any or all of the above-mentioned property to Contrector and thereupon demand ihat Controctor resume the Solid Waste Collection Services as provided in this Agreement, whereupon Contractor shall be bound to resume the same. 11.4 City's Possession Not A Taking It is expressly agreed between the Parties that City's exercise of its rights under this section (1)does not constitute a taking of private properryfor which compensation must be paid, (2) shall not create any liability on the part of City to Contractor, and (3) does not exempt Contractor from any of the indemnity and insurance provisions of this Agreement,which are meant to eutend to circumstances arising under this section provided that Contractor is noi required to indemnify City against claims and damages arising from the sole negligence of City, its elective and appointive boards, commissions, officers, employees and agents in the operation of Collection Vehicles during the time City has taken possession of such vehicles. 11.5 Duration of City's Possession City's right pursuant to this section to retain temporery possession of Contrector's facilities and equipment,and to render Collection services, shall terminate when City determines that such services can be resumed by Contractor,or when City no longer reasonably requires such property or equipment. In any case, City has no obligation So maintain possession of Contractor's property or equipment and/or continue its use for any period of time and may at any time, in its sole discretion, relinquish possession to Contractor. 12.DEFAULT, REMEDIES AND LIQUIDATED DAMAGES li.l Events of Default All provisions of the Franchise and this Agreement to be performed by ConFractor are considered material. Each of the following shall constitute an event of default by the Contractor. a) Fraud or Deceit or Misrepresentation. If the Contractor engages in, or attempts to practice, any fraud or deceit upon City or makes a misrepresentation regarding material information to City. 105 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement b) Insolvency or Bankruptcy. If Contractor becomes insolvent, unable, or unwilling to pay its debts,files a ban kruptcy petition or takes steps to liquidate its assets. c) Failure to Maintain Coverage. If Contractor fails to provide or maintain in full force and effect the Workers' Compensation, liability, or indemnification coverage as required by[his Agreement. d) Violations of Regulation. If Contrector violates any orders or filings of any regulatory body having jurisdiction over Contrector relative to this Agreement, provided that Contrector may contest any such orders or fili ngs by appropriate proceedings conducted in good faith, in which case no breach of the Franchise and this Agreement shall be deemed to have occurred until a final decision adverse to the Contrector is entered. e) Failure to Perform. If Contractor ceases to provide all or a portion of the Collection,processing or Recycling services,or any other Solid Waste Handling Services as required under this Agreement for a period of two (2)consecutive days or more,for any reason wiihin the control of Contractor. f) Failure to Pay. If Controctor fails to make any payments required under this Agreement and/or refuses to provide City,within ten (30)days of the demand, with required information, reports, and/or records in a timely manner as provided for in the Agreement. g) Failure to Cooperate with Audits. Failure to complete, perform or cooperate with any audit as described by this Agreement. h) Failureto5ubmitReportsorpocumen[ation. Failuretocompleteortoprovide required reports o�documents to City as required by this Agreement i) ActsorOmissions. 1) Any act or omission by Contractor relative to the services provided under this Agreement which violates the terms, conditions, or requirements of this Agreement, or AB 939, or any law, staWte, ordinance, order, directive, rule, or regulation issued pursuant to AB 939 shall constitute a default by the Contractor. Any failure to correa or remedy any such violation within the time set in the written notice of the violation or, if Contractor cannot reasonably correct or remedy 106 City of Orenge Integreted Solid Waste Management and Street Sweeping Agreement the breach with in the ti me sei forth in such notice,if Contrector should fail to commence to correct or remedy such violation within the time set forth in such notice and diligen[ly effect such correction or remedy thereafter shall constitute a default by Contractor. 2) Any situation in which Contractor or any of its officers, directors or employees are found guilty of any crime related to the performance of this Agreement, or of any crime related to anti-trust activities, illegal transport or Disposal of hazardous or toxic materials, or bribery of public officials shall constitute a default by Contractor. The term "found guilty" shall be deemed to include any judicial determination that Contractor or any of Contractor's officers, directors or employees is guilty as well as any admission of guilt by Contractor or any of Contrector's officers, directors or employees including, but not limited to,the plea of"guilty", "nolo contendere", "no contesY',and "guilty to a lesser charge". j) FalseorMisleadingStatements.AnyrepresentationordisclosuremadetoCity by Contrac[or in connection with or as an inducement to entering into this Agreement, or any future amendment to this Agreement, which proves to be false or misleading in any material respect as of the time such representation or disclosure is made, whether or not any such representation or disclosure appears as part of this Agreement k) Attachment. The seizure of, attachment of, or levy on, the opereting equipment of Contractor, including, without limits, its equipment, maintenance or office facilities, or any part of its equipment or facilities. I) Suspension or Termination of Service. Any termination or suspension of the transaction of business by Contractor, including, without limitation, due to labor unrest induding strike,work stoppage or slowdown, sick-out, picketing, or oTher concerted job action las[ing more than two (2)consecutive days. m) Failure to Provide Assurance of Performance. If Contrac[or fails to provide reasonable assurances of performance as required under Section 12.6. n) Commingling of Recyclables with Refuse/Landfilling of Recyclables. If Contractor empties Containers of properly set out Recyclable Materials or Organic Waste into a Refuse load, or transports Recyclable Materials or Organic Waste to a landfll or other location at which the material will not be diverted from landfilling. 107 City of Orenge Integreted Salid Waste Management and Street Sweeping Agreement o) Failure to Meet Section 4.2.5 Diversion Goal. Failure to meet the minimum Diversion requirements identified in Section 4.2.5 for two consecutive calendar years. p) CalRecycle Compliance Issues. CalRecycle issues a compliance order or assesses a penalty against City in regard to compliance with AB 939. Contrector shall have forty-eight (48) hours from the time it is given notification by City to cure any default arising under subsections E, F, G, H, K, L, M and N provided, however,that City shall not be obligated to provide Contractor with a notice and cure opportunity if Contractor has committed the same or similar breach within a twenty-four (24) month period. It is expressly understood that Contractor is not entitled to receive notice of default, or to cure such default,with respect to those matters listed in subsections A, B, C, D, L, I,J, 0 and P above. 12.2 Right to 7erminate Upon Default and Right to Specific Performance If Contrector commits a material breach, including specifically any of the matters listed in subsections A through P of Section 12.1 above (and, if permitted to cure, does not cure it within forty-eight (48) hours�, City shall be entitled to unilaterelly terminate this Agreement or impose other such sanctions (which may include financial sanctions, temporery suspensions or any other conditions it deems appropriate short of termination) as it shall deem proper. Should City decide to terminate this Agreement upon a default by Contrector, City shall have the right to do so upon giving ten (10)days notice to Contractor, and shall not be required to take any further action(such as holding any hearing, bringing any su it or taking any other action). City's rights to terminate this Agreement and to take possession of Contractor's Facility and/or equipment are not exclusive, and City's termination of this Agreement shall not consti[ute an election of remedies. Instead,such remedies shall be in addition to any and all other legal and equitable rights and remedies which City may have. City, acting through its City Manager or his designee, reserves the right to terminate this Agreement for any reason giving ninety (90) days written notice of intent to terminate to Contractor. Upon receipt of notice, Contractor shall immediately cease work, unless the notice provides otherwise. Should City terminate this Agreement, City shall pay Contractor for services satisfactorily provided and all allowable reimbursements insured to the date of termination in compliance with this Agreement, unless such termination shall be for cause, in which event the City maywithhold any disputed compensations.City shall not he liable for any claim of lost profits. 108 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement By virtue of the nature of ihis Agreement,the urgency of timely continuous and high-quality service, the time required Yo effect alternative service, and the rights granted by City to Contractor, the remedy of damages for a 6reach of this Agreement by Contractor is inadequate and Ci[y shall be entitled to seek injunctive relief and/or specific performance of any breach of this Agreement. 12.3 Liquidated Damages General. City finds, and Contractor agrees, that as of the time of the execuiion of this Agreement, it is imprectical, if not impossible,to reasonably ascertain the extent of damages which shall be incurred by City as a result of a breach by Contractor of certain specific obligations under this Agreement.The factors relating to the impracticability of ascertaining damages include; but are not limited to, the fact that (i) substantial damage results to members of the public who are denied services or denied quality or reliable service; (ii) such breaches cause inconvenience, anxiety, frustration, and deprivation of the benefits of the Agreement to individual members of the general public for whose benefit this Agreement exists, in subjective ways and in varying degrees of intensity which are incapable of measurement in precise monetary terms; (iii) that the services that are the subject of this Agreement might be availahle at substantially lower costs than alternative services and the monetary loss resulting from denial of services or denial of quality or reliable services is impossible to calculate in precise monetaryterms;and(iv)the termination of this Agreement for such specific b�eaches, and other remedies are, at 6est, a means of future correccion and not remedies which make the public whole for past breaches. Service Performance Standards; Liquidated Damages for Failure to Meet Standards. The parties further acknowledge that consistent, reliable Solid Waste Handling Service is of utmost importance to City and that City has considered and relied on Contrector's representations as to its quality of service commitment in eniering this Agreement with it The Parties further recognize that some quantified standards of performance are necessary and appropriate [o ensure consistent and reliable service and performance. The Parties further recognize that if Contractor fails to achieve the performance standards, or fails to submit required documents in a timely manner,City and its residents will suffer damages and that it is and will be impractical and entremely difficult co ascertain and determine the exact amount of damages which City will suffer.Therefore,without prejudice to City's right to treat such breaches as an event of default under this Section 13, the Parties agree that the following liquidated damage amounts represent a reasonable estimate of the amount of such damages for such specific breaches,considering all of the circumstances existing on the date of this Agreement, including the relationship of the sums to the range of harm to City that reasonably could be anticipated and the an[icipation tha[ proof of actual damages would be costly or impractical. In placing their initials at the places provided, each party specifically 109 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement confirms the accuracy of the statements made above and the fact that each party has had ample opportunity to consult with legal counsel and obtain an explanation of the liquidated damage provisions at the time that the Agreement was made. Contractor City Initial Here Initial Here Contractor agrees to pay(as liquidated damages and noi as a penalty)the amounts set forth below: a) Service Reliability 1) For each failure to commence service to a new Customer account within seven (7) days after order, that exceeds three (3) annually: $200.00. 2) For each failure to Collect Solid Waste from any established Customer account on the scheduled Collection day and not make up the Colleccion within the time allotted per Section 4.6.13, that exceeds five (5) annually,: 5200.00. 3) For each failure to Collect Solid Waste, that has been properly set out for Collection, from the same Customer on two (2) consecutive scheduled pickup days: $200.00. 4) For each calendar day a sweeping route is not completed due to equipment failure or insufficient qualified personnel: $500. 5) For each instance in which Contractor receives a rating of ninety (90) or lower pursuant to the I nspection Rating System described in Section 5.3: 5500. b) Service quality 1) For each occurrence of failure to properly return empty Containers to avoid pedestrian or vehicular traffic impediments or to place Containers upright that exceeds five (5)annually: $200.00. 2) For each occurrence of excessive noise or discourteous behavior ihat exceeds five(5) annually: $500.00. 110 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement 3) For each occurrence of Collecting Solid Waste during unauthorized hours that exceeds three (3) annually: $500.00. 4) For each failure to clean up Solid Wasle spilled from Solid Waste Containers within ninety (90) minutes that exceeds five (5) annually: $300.00. 5) For each 24hour period after two days that Contractor's GPS system is not operational: $300 per day. 6) For each instance Contractor obtains water from the City's water system without using a water meter: $500 per instance. c) Customer Responsiveness i) foreachfailuretoinitiallyrespondtoaCustomercomplaintwithinone (1) business day, and for each additional day in which the complaint is notaddressed,that exceedsthree (3� annually:$300.00. 2) ForeachfailuretoprocessCustomercomplaintsasrequiredby5ection 613, which exceed three(3) annually: $300.00. 3) For each failure to remove greffiti from Containers, or to replace with Containers bearing no greffiti, within two (2) business days of request from City or Customer: $100.00 per day. 4) For each failure to repair or replace a damaged or missing Container within two(2)business days of request from City or Customer:5300.00 per day. 5) For each failure to process a claim for damages within thirty (30) days from the date submitted m Contractor. $200.00. 6) For each additional thirty (30) day increment of time in which Contractor has failed to resolve a claim for damages within thirty (30) days from the claim date: 5200.00. d) Diversion Efforts 1) For every Organic Waste Cart Collected as Refuse without issuing a red tag per Section 4.2.3: $100 per Cart. 111 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement e) Timeliness of Submissions to City. Any report shall be considered late until such iime as a wrrect and complete report is received by City. For each calendar day a report is late,the daily liquidated damage amount shall be: 1) Monthly Reports: $200.00 per day. 2) Annual Reports:$400.00 per day. f) Accuracy of Billing. For each Customer invoice that is not prepared in accordance with the City's approved rate schedule, that exceeds five (5) annually: 550.00. g) Cooperation with Service Provider Transition 1) For each day routing information requested by City in accordance with Section 13.7 (or Section 4.11or Section 4.6.9) is received after City- established due dates, both for preparetion of a request for proposals and for new service provider's implementation of service: $2,000.00/day. 2) For each day delivery of keys, access codes, remote controls, or other means of access to Solid Waste Containers is delayed beyond one (1) day prior m new service provider servicing Customers with access issues, as described in Section 13.7: 52,000.00/day. 3) For delay in not meeting the requirements contained in Section 13.7 (or Section 4.11or Section 4.6.9) in a timely manner, in addition to the daily liquidated damages for breach under g)1) and g�2) above, liquidated damages of: 5100,000.00. h) General Agreement Adherence. For each day that Contrac[or fails to provide services required under the Agreement, or comply with terms of the Agreemeni,five(5)business days after receipt of written notification from City that such services are not being provided or terms are not being met: $300.00 per day. i) City may determine the occurrence of events giving rise to liquidated damages through the observation of its own employees or representative or investigation of Customer complaints. Prior to assessing liquidated damages, City shall give Contractor notice of its 112 City of Orange Integreted Salid Waste Management and Street Sweeping Agreement intention to do so. The notice will include a brief description of the incident(s)/non-performance. Contractor may review (and make copies at its own expense) all information in the possession of City relating to incident�s)/non-performance. Contractor may, within ten (10) days after receiving the notice, request a meeting with City. Contractor may present evidence in writing and through testimony of its employees and others relevant to the incident(s�/non-performance. City will provide Contractor wiih a written explanation of its determination on each incident(s)/non-performance prior to authorizingthe assessment of liquidated damages.The decision of City shall be final. i) Amount. City may assess liquidated damages for each calendar day or event, as appropriate, that Contractor is determined to be liable in accordance with this Agreement. j) Timing of Payment. Contrector shall pay any liquidated damages assessed by City within ten(10)days after they are assessed.If they are not paid within the ten (10)day period, City may proceed against the performance bond required by the Agreement or find Contrector in default and terminate this Agreement pursuant to Section 12.2, or both. 12.9 Excuse from Performance The Parties shall be excused from performing their respec[ive o6ligations hereunder in the eventihey are prevented from so performing by reason offloods,earthquakes,other natural disasters,war, civil insurrection, riots, acts of any government (includingjudicial action),and other similar catastrophic events which are beyond the control of and not the fault of the party claiming excuse from performance hereundec Labor unrest, including, but not limited to, strike, work stoppage or slowdown, sick-out, picketing, or other concerted job action conducted by Contractor's employees or directed at Contractor is not an excuse from performance and Contractor shall 6e obligated [o continue to provide service notwithstanding the occurrence of any or all of such events. The party claiming excuse from performance shall, within two (2) days after such party has notice of such cause, give the other party notice of the facts constituting such cause and asserting its claim to excuse underthis section. The interruption or discontinuance of Contrector's services caused 6y one or more of the events excused shall not constitute a default by Contractor under this Agreement. Notwithstanding the foregoing, however, if Contractor is excused from performing its 113 City of Orenge Integreted Solid Waste Management and Street Sweeping Agreement obligations hereunder for any of the causes listed in this section for a period of seven (7)days or more, City shall nevertheless have the right, in its sole dis�retion, to terminate this Agreement by giving ten (10) days' notice, in which case the provisions relative to taking possession of Contractor's land, equipment and other property and engaging Contractor's Personnel in Section 11 and this Section 12 will apply. 12.5 Notice, Hearing and Appeal of City Breach Adminis[rative Hearing.Should Contrector contend that City is in breach of any aspect of this Agreement, it shall give notice to the City Manager requesting an administrative hearing on the allegation.A hearing officer shall be appointed by the City Manager,and the hearing shall ocwr as soon as reasonably possible,or on such date as mutually agreed bythe City Manager and Contractor. The hearing officer shall make an advisory ruling on Contrector's allegations and suggest a remedy if a breach by City is determined to exist. The hearing officer's ruling shall be advisory only. Each Party shall accept or reject the hearing officers ruling within thirty(30) days. Other Remedies;Claims.Contractor shall be entitled to all available remedies in law or equity for City's breach of this Agreement; provided, however, Contractor shall not file or otherwise commence any action against City, in law or equity, in any court, until after an administretive hearing as set forth above has been completed,and the above noted 30 day period to accept the hearing officer's decision has passed,or either City or Contractor has given timely written notice to ihe other that it will not accept the hearing officers decision. Actions for Damages. As a prerequisite to the filing and maintenance of any action for damages by Contrector againstCity arising out of this Agreement, Contrector shall present a claim to City, as required by Government Code section 930 et seq,within thirty (30) days of the date of the occurrence giving rise to the claim for damages. 12.6 Assurance of Performance City may, at its option and in addition all other remedies it may have, demand from Contractor reasonable assurences of timely and proper performance of this Agreement, in such form and substance as City may require. If Contractor fails or refuses to provide satisfactory assurances of timely and proper performance in the form and by the date required by City, such failure or refusal shall be an event of default. 114 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement 13.OTHER AGREEMENTS OF THE PARTIES 13.1 Relationship of Parties The Parties intend that Contractor shall perform the services required by this Agreement as an independent contrector engaged by City and not as an officer or employee of City nor as a partner of or joint venture with City. No employee or agent or Contractor shall be or shall be deemed to be an employee or agent of City. Except as expressly provided in this Agreement, Contrector shall have the exclusive control over the manner and means of conducting the Solid Waste Handling Services performed under this Agreement, and all Persons performing such services. Contractor shall be solely responsible for the acts and omissions of its officers, employees, Affiliates, contractors, subcontractors and agents. Neither Contractor nor its officers, employees, Affiliates, contractors, subcontractors and agents shall obtain any rights to retirement benefits,workers' compensation benefits, or any other benefits which accrue to City employees by virtue of their employment with City. 13.2 Governing Law This Agreement shall be governed by, and construed and enforced in accordance with, the laws of the State of California. 133 lurisdiction and Venue Ezcept for those matters where Federal Courts have exclusive jurisdic[ion, any lawsuits between the Parties arising out of this Agreement shall be brought and concluded in the courts of the State of California, which shall have exclusive jurisdiction over such lawsuits. Venue for any dispute shall be in Orange County,California. 13.4 Assignment Except as may 6e provided for in Section 11, Contractor shall not assign its rights, nor delegate,su6contract or otherwise transfer its obligations under this Agreement(collectively referred to as an "assignmenY')to any other Person without the prior written tonsent of City. Any such assignment made without the consent of City shall be void and the attempted assignment shall constitute a material breach of this Agreement. For purposes of this section the term "assignmenY' shall be given the broadest possible interpretation, and shall include, but not be limited to (i) a sale, exchange or other transfer of substantially all of Contractor's assets dedicaied to service under this Agreement to a thi rd party; (ii)a sale, exchange or other transfer of outstanding common stock of Contrector to a third party provided said sale, ez�hange or transfer may result in a change of control of 115 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement Contractor; (iii) any dissolution, reorganization, consolidation, merger, re-capitalization, stock issuance or re-issuance, voting trust, pooling agreement, escrow arrangement, liquidation or other transaction which results in a change of ownership or control of Contractor; (iv) any assignment by operation of law, including those resulting from mergers or acquisitions by or of Contractor of any of its Affiliates, insolvency or bankruptty, making assignment for the 6enefit of creditors, writ of attachment for an execuiion 6eing levied aga inst this Agreement,appointment of a receiver taking possession of Contractor's property, or transfer occurring in the event of a probate proceeding; and (v) any combination of the foregoing(whether or not in related or contemporaneous transactions)which has the effect of any such transfer or change of ownership, or change of control of Contractor. Contractor acknowledges that this Agreement involves rendering a vital service to City's residents and businesses, and that City has selected Contrector to perform the services specified in this Agreement based on (1) Contrector's experience, skill and reputation for conduc[ing its Solid Waste Handling Services in a safe, effective and responsible fashion, at all times in keeping with applicable Environmental Laws, regulations and best Solid Waste management prac[ices, and (2) Contractor's financial resources to maintain the required equipment and to support its indemnity obligations to City under this Agreement. City has relied on each of these factors, among others,in choosing Contractorto perform the services to be rendered by Contractor underthis Agreement. If Contractor requests City's consideration of and consent to an assignment, City may deny or approve such request in its sole and absolute discretion.Any requestfor an assignment must be approved by the City Manager,and no request by Contractor for consent to an assignment need be considered by City unless and until Contractor has met (or with respect to matters that would only occur upon completion of the assignment if approved, made reasonable assuronces that it will meet)the following requirements: a) Contractor shall pay City its reasonable expenses for attorney's fees and investigation costs necessary to investigate the suitability of any proposed assignee, and to review and finalize any documentation required as a condition for approving any such assignmen[ An advan�e payment towards expenses may be requesied by City prior to City consideretion of any assignment request and Contractor shall 6e responsible to pay all costs incurred by City in considering a request for assignment, including those in excess of the aforesaid deposit amount, regardless of whether City consents to the assignment. b) Contractor shall pay the City a transfer fee equal to one percent (l%) of the Gross Receipts it, or its assignee,will receive during the remaining term of the Agreement, as estimated by City. 116 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreement c) Contrector shall furnish City with audited financial statements for itself, and the proposed assignee's operetions for the immediately preceding three (3) operating years. d) A proforma financial statement(income statement and balance sheet)for the proposed assignee with the projected results of operations assuming that the assignment is completed. Such proforma financial statement shall reflect any debt to be incurred by the assignee as part of the acquisition of Contractor's operations. e) Contractor shall furnish City with satisfactory proof: (i) that the proposed assignee has at least ten (10)years of Solid W aste management experience on a scale equal to or exceeding the scale of operations conducted by Contractor under this Agreement; (ii)that in the last five (5)years,the proposed assignee has not suffered any significant citations or other censure from any federal, State or local agency having jurisdiction over its Solid Waste management operations due to any significant failure to comply with State, federel or local Environmental Laws and that the assignee has provided Ciry with a complete list of any such citations and censures; (iii) that the proposed assignee has at all times conducted its operetions in an environmentally safe and conscientious fashion; (iv)that the proposed assignee conducts its Solid W aste management practices in accordance with sound Solid Waste management practices in full compliance wiih all federal, State and local laws regulating the Collection and Disposal of Solid Waste including Hazardous Substances; and, (v)of any other information required by City to ensure the proposed assignee can fulfill the terms of this Agreement in a timely, safe and effective manner. Under no circumstances shall City be obliged to consider any proposed assignment by City if Contractor is in default at any time during the period of consideration. Should City consent to any assignment request, such assignment shall not take effecc until all conditions relating to City's approval have been met. 13.5 Contracting or Subcontrecting Contractor shall not engage any contrectors or subcontractors for the Collection of Solid Waste. 117 City of Orenge Integreted Solid Waste Management and Street Sweeping Agreement 13.6 BindingonAssigns The provisions of this Agreement shall inure to the benefit to and be binding on the permitted assigns (if any) of the Parties. 13.7 Cooperation in Preparation for Termination or Expiretion of Agreement Prior to, and at the end of the Term or in the event this Agreement is terminated for cause prior to the end of the Term, Contrector shall cooperete fully with City and any subsequent Solid Waste enterprise it designates to assure a smooth transition of Solid Waste Handling Services. Contrector's cooperation shall include, but not be limited to, providing route lists, Billing information and other opereting records needed to service all Premises covered by this Agreement.The failure to cooperate with City following termination shal I be canclusively presumed to be grounds for specitic performance of this covenant and/or other equitable relief necessary to enforce this covenant. Contractor shall provide a new service provider with all keys, security codes and remote controls used to access garages and Bin enclosures. Contrec[or shall be responsible for coordinating transfer immediately after Contractor's final pickups, so as not to disrupt service. Contractor shall provide City with detailed route sheets containing service names and addresses, Billing names and addresses, monthly rate and service levels (number and size of Containers and pickup days) at least 90 days prior to the trensition date, and provide an updated list two weeks before the trensition and a final list of changes the day before the transition. Contrec[or shall provide means of access to the new service provider at least one full business day prior to [he first day of Collection by another party, and always within sufficient time so as not to impede in any waythe new service provider from easily servicing all Containers. 13.8 Partiesin Interest Nothing in this Agreement, whether express or implied, is intended to confer any rights on any Persons other than the Parties to it and their representatives, successors and permitted assigns. 13.9 Waiver The waiver by either party of any breach or violation of any provisions of this Agreement shall not be deemed to be a waiver of any breach or violation of any other provision nor of any subsequent breach of violation of the same or any other provision. The subsequent acceptance by eiiher Party of any moneys which become du e hereunder shall not be deemed 118 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement to be a waiver of any pre-existing or concurrent breach or violation by the other Party of any provision of this Agreement. 13.30Contractor's Investigation Contractor has made an independent investigation (satisfactory to Contractor) of the conditions and circumstances surrounding the Agreement and the work to be performed by it. 13.11Condemnation City fully reserves the rights to acquire Contrector's property utilized in the performance of this Agreement, by purchase or through the exercise of the right of eminent domain. This provision is additive,and not intended to alterthe rights of the Parties setforth in Section 11. 13.12Notice All notices, demands, requests, proposals, approvals, consents and other communications which th is Agreement requires,authorizes or contemplates shall be in writing and shall either be personally delivered to a representative of the Parties at the address below or be deposited in the United Sta[es mail,first class postage prepaid. Either party may change their notice address by notifyingthe other party in writing. Notices shall be deemed received upon receipt of same or within 3 days of deposit in the U.S. Mail,whichever is earlier. Notices sent by facsimile shall be deemed received on the date of the facsimile transmission. As it relates to Solid Waste: If to City: City Manager City of Orange 300 E.Chapman Ave. Orange, CA 92866 119 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement If to Contractor: CR&R Incorporated Sr.Vice President 11292 Western Avenue Stanton, California 90680 As it relates to Street Sweeping: If to City: Director of Public Works City of Orange 300 E. Chapman Ave. Orange, CA 92866 If to Contractor: CR&R Incorporated Senior Regional Vice President 11292 Western Avenue Stanton, California 90680 13.13 Representatives of the Parties References in this Agreement to the "City" shall mean the City Council and all actions to be taken by City shall be taken by the City Council except as expressly provided in this Agreement.The City Council may delegate, in writing, authority to the City Manager, and/or to other City employees and may permit such employees, in turn,to delegate in writing some or all of such authorityto subordinate employees.Contractor may rely upon actions taken by such delegates if they are within the scope of the authority so delegated to them. Contractor shall, by the Effective Date, designate in writing a responsible officer who shall serve as the representative of Contractor in all matters related to the Agreement and shall inform City in writing of such designation and of any limitaiions upon his or her authority to bind Contractor.City may rely upon action taken by such designated representative as actions of Contractor unless they are outside the scope of the authority expressly delegated to him/her by Contractor as communicated to City. 120 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement 13.14Ciry Free to Negotiate with Third Parties City may investigate all options for the Collection, transporting, Recycling, processing and Disposal of Solid Waste for periods during which this Agreement has expired or been terminated. Without limiting the generality of the foregoing, City may solicit proposals from Contrector and from third parties for the provision of Solid Waste Handling Services which are the subject of this Agreement, including without limitation Collection services, Disposal services, Recycling services, Organic Waste services and processing, and any combination thereof, and may negotiate and ezecute agreements for such services which will take effect upon the expiration or earlier termination of this Agreement pursuant to Section 12.1 or otherwise. 13.15Compliance with Municipal Code, Local, State and Federal Law Contractor shall be knowledgea6le of and comply with the City's municipal code and all local, State and federal laws pertaining to the subject matter in this Agreement or in any way regulating the activities undertaken by Contractor or any subcontrector. 13.16 Privacy Contractor shall strictly observe and protect the rights of privacy of Customers. Information identifying individual Customers or the composition or conients of a Customer's waste stream shall not be revealed to any Person,governmental unit, private agency, or company, unless upon the authority of a court of law, by statute, or upon valid authorization of the Customer. This provision shall not be construed to preclude Contractor from preparing, participating in, or assisting in the preparation of waste characterization studies or waste stream analyses which may be required by AB 939. This provision shall not apply to reports or records provided to City pursuant to this Agreement. 13.17Proprietary Information,Public Records The City acknowledges that a number of the records and reports of Contractor are proprietary and confidential. Contrector is obligated to permit City inspection of its records on demand and to provide copies to City where requested. City will endeavor to maintain the confidentiality of all proprietary information provided by Contractor. Notwithstanding the foregoing, any documents provided by Contractor to City that are public records may be disclosed pursuant to a proper public records request. 121 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement 14.MISCELLANEOUS PROVISIONS 14.1 Entire Agreement This Agreement contains the entire integrated agreement and understanding concerning the subject matter in this Agreement and supersedes and replaces any prior negotiations, promises, proposals, and agreements between the Parties, whether written or oral. The Parties acknowledges this document has been executed with the consent and upon the advice of counsel. Each of the Parties acknowledges that no Party or agent or attorney of any other party has made any promise, representation, or warranty, express or implied, not contained in this Agreement,to induce the other Party to execute this instrument. 14.2 Section Headings The section headings in this Agreement are for convenience of reference only and are not intended to be used in the construction of this Agreement nor to alter or affect any of its provisions. 19.3 References to Laws All references in this Agreement to laws shall be understood to include such laws as they may be subsequently amended or remodifed, unless otherwise specifically provided. 14.4 Interpretation This Agreement, including the Exhibits attached hereto, shall be interpreted and construed reasonably and neither for nor against either Party, regardless of the degree to which either Party participated in its drafting. 14.5 Agreement This Agreement may not be modified or amended in any respect except by a writing signed by the authorized Parties. 14.6 Severability If any non-material provision of this Agreement is for any reason deemed to be invalid and unenforceable, the invalidity or unenforceabiliry of such provision shall not affect any of the remaining provisions of this Agreement which shall be enforced as if such invalid ar unenforceable provision had not been contained in this Agreement. 122 City of Orange Integreted Solid Waste Management and Street Sweeping Agreement 14.7 Exhibits Ea�h of the Exhibits (Exhibit A through Exhibit G), Attachments A1 through A6, and Attachment B, referred to in this Agreement, are an integral part of this Agreement. 14.8 Attorneys' Fees If either Party to this Agreement is required to initiate or defend or made a party to any action or proceeding in any way connected with this Agreement,the prevailing party in such action or proceeding, in addition to any other relief which may be granted,whether legal or equitable, shall 6e entitled to recover its reasonable attorneys'fees and costs.Attorneys' fees shall include attorneys'fees on any appeal,and in addition a Party entitled to attorney's fees shall be entitled to all other reasonable costs for investigating such action, taking depositions and discovery and all other necessary costs the court allows which are incurred in such litigation.All such fees shall be deemed to have accrued on commencement of such action and shall be enforceable whether or not such action is prosecuted to judgment. 123 City of Orenge Integrated Solid Waste Management and Street Sweeping Agreeme�t 14.9 Signatures IN WITNESS WHEROF, City and Contractor have executed this Agreement as of the day and year first written above. CIN OF ORANGE ("City") Dated: Dated: CITY OF ORANGE CR&R INCORPORATED By: 8y: Name: Mark A. Murphy Name: David Ronnenberg Title: Mayor Title: President Approved as to form by: By: By: Name: Gary A. Sheatz Name:Joyce Amato Title: City Attorney Title: Chief Financial officer ATTEST: By: Name: Pamela Coleman, CMC Title: City Clerk 124 City of Orange Integrated Solid Waste Management and Street Sweeping Agreement Exhihit A—Initial Mazimum Rates—Single-family Residential Residential - Rates are monthly unless otherwise noted Cart Service (Set of 3) $ 17.47 Additional Trash Cart (each) $ 3.92 lAdditionalRecyclingorGreenwaste $ - 3 or more Recycling or Greenwaste (each) $ 3.92 Overage Charge on Trash Cart $ 7.88 Bulky Items Over 4 Annually $ 23.87 Cart Exchange $ 23.63 Re-Delivery $ 39.37 Delivery Fee (per set) $ 25.00 125 Exhibit B-Initial Ma:imum Rates-Commercial and Multi-family Commercial MSW ein Service Manthly rztes basetl on number of servires per week Exta 1x/wk 2�/wk 3x/wk 9r/wk Sa/wk fix/wk Sunday Pickup ISytlor3Vtl5pli[Bin $ 45.18 $ 66J9 S 300.19 $ 128.41 $ 152J) $ ll8.63 $ 152.W 5 SOAS 2ydor4 d5 fitBin $ 4]55 $ )031 $ 105.66 $ 135.1] 5 160.81 $ 18801 $ 160A2 S 53.10 3 YaN $ 65.90 $ 94.93 S 130J4 $ 1)].01 5 214.85 $ 352.84 $ 2C0.03 S 66.66 6YaN $ 9J.11 $ 148.5] 5 194.18 S 184.15 S 338.@ $ 39312 $ 33000 $ J3.04 6Vartl $ 114.66 $ ll5.32 5 22910 $ 33530 $ 399.33 $ 463.88 $ 3]].65 $ 66.19 2YardCompactor $ 118.89 $ ll5.]5 S 263.65 $ 33)92 S AW.00 $ 4)0.05 5 400�5 S 66.99 3YartlCom acror $ 168J9 $ 152.84 5 34852 S 49332 $ 583J4 $ 683.30 $ 6000] $ 84.40 4VardCom azmr $ 191J5 $ 313.19 S 409A5 $ 562.4] $ 611.11 S )86.1] $ 640.0] S 92.84 35G set�1 Tnsh,1 Recy) S 2212 N/A N/A N/A N/A N/A N/A N/A 65G se[�l Trash,1 Rery) $ 28.96 N/A N/A N/A N/A N/A N/A N/A 95Gset�lTash,lRecy) $ 32.18 N/A N/N N/A N/A N/A N/A N/A EMnCart�T25h� $ 30.00 N/A N/A N/A N/A N/A N/A N/A EM�aCart�fleq) $ 9.50 N/A N/A N/A N/A N/A N/A N/A 65G FaoEwas[e Cart S 20.fi2 $ 6926 $ R.86 $ 98.48 $ 13310 $ 14].]2 N/A N/A 95G Faadwas[e Cart S 2].35 $ SAJO $ 8205 $ 109.40 $ 136J5 $ 169.10 N/A N/A LockingBin 5 333 $ 6.65 $ 9.98 $ 1333 $ 16.66 $ 19.98 N/A N/A Scou[Service $ 18.89 5 38.25 S 5)3) $ 16.51 $ 95.66 5 119)) N/A N/A Nates Por Recycling,Footlwaste,Greenwaste and Manure bins will be charged at BS%of the above Commertial MSW bin rzte 3MNBTempo�ary0inperService S 121.58 BinReNmTnpCha e 5 3).00 BinRe-DeliveryFee $ 3].00 Commercial Bulky Irem Pickup per5ervice S 28.25 lxklnstallation $ 96.11 Emergenry5ervice erhour� S 125J6 BinCleaningperBin $ 31.65 Oven eCleanu erBin $ 4439 126 Exhibit C—Initial Maximum Rates—Rolloff Rolloff Service Permanent Compactor Temporary PerLoad Perload PerLoad l0Yd,4TonLimit $ 416.12 N/A $ 416.12 30 Vd,4 Ton Limit $ 346.71 $ 342.97 $ 346.71 40 Vd,4 Ton Limit $ 365.42 $ 350.88 $ 365.42 Use in Excess of 7 Days (per day) N/A N/A $ 26.54 Cost perTon Landfill Above 4-ton Limit $ 55.45 Cost perTon Processing Above 4-ton Limit $ 81.74 Compactor Cleaning $ 183.22 Re-Delivery- RetumTripFee $ 73.72 Overweight Special Truck(pertrip) $ 583.30 Delivery Fee $ 90.15 127 Exhibit D—Initial Maximum Rates—Special Sweeps Description Hourly Rate Special Sweep—Emergency Response $129.90 Special5weep—Non-emergencyResponse $86.59 128 Ezhibit E—Example Rate Adjustment Calculation-Residential sdn a�.:c.m�iem wrnn�.e.rn.�e.m mm�.. • e c wa ne'�,�mem F��a ma� aa ma..v.iw rv�inea.vm� a 1 ISEor 1 P30a 20.15 )PX 4 Fuei 2 fl9d0 11059 19M 3 E ui mml 3 10]]0 1<9.10 0.9M < Insunme 4 113.10 13]]0 15X 5 Dls ¢al 5 JltO 3505 25% 6 Pllqlgr fi 253d89 351595 2.1M Sbp T�ne:ComE�m InO�tlen BbpTw�o:4MrmineW�I9�V4C�any�EY�mpomnbMlnll�tlanP0lumnenlP�Iwnbp� MludmrilPamnhp�bFl[�E we.wluen.m v.runee. 0 E F G H Cnl Fstar Inlllel C t �lepory Pwcen�pbrcJe F'qetl Rele TMeI Rele A41��meMFB[Ip InEex �m����g) WegNBtl88%M InlnEmkwn Inflellpl �1a'uslmenl PGusMbll CampxleMTolal CUumn(G� Pwcm[ Paoen[ Llre ] ] laEar t ]34G°h J.1% OiSX 8 Fuel 2 540X J.9% Il19% 9 E ul menl 3 185GX 09% OdOX �o ���a a o.sm: ss� ooax 11 ps sel 5 18]4% 25% OC9% 13 NIqMr 9 32`A% 2.1% 0]11% 1] TmN 5 t00% 19a% 0.00% 19a% Sb Fouc I TohlPamM� CMn eroE�lnn 14be G X I J ia�elWa9Me� PelehCReaea py�usle�Manl�ly Lire Rs!eCalegary Exls�ing Pe�caMege oecreue pe�e(CdumnGt Cus�omBr WIB CLa�pe�Rcw 13 (Column G a pqumn q WlumnF CdunnX W StantlaESWce S 1d.60 t9f% S 036 S 1185 15 Exln RCNna Ce� f �� 1.GX S 0 09 5 ].11 18 Pa�e Glck $ fi.13 19i% $ 0.14 $ B.PS 9 RMillorvlBulk 4 1B.58 19i% f 03S 5 te9t 18 GrIE�c�an f iB.39 tB,X S 036 $ 10]5 19 CN PaCtll�e S ��& 1&% S 0.59 S >1.33 9Y Fln:W�r�l M1ICaICom on�M� K L M N O P¢�CaYegx Ge�WmpanM�9 m�rea.a m c�.i cre�c�o�� cwicomwrem G""e°a° comw�em: n��aa awe�z'�mio hElusMmlFxlor InEn (�qumn0) A�����e (�IumnNa (GAumnK� EyaltN°Ab Ad���mBO� Wlumnq CalumnMj FNu2 (Cn E) PGjualmenlz II Labr 1 Yl.4M m^ ]2Y. 0.9% 1C.3% . 13]Y. YJ Fuel i0% 39% D.Yb C.8% d]% N E ui ent 195% 09M 02X 19]X 193% 25 Insu2Me C 0.9X 15% 0-0X 0.9°L 09% R ds el 5 10]M 3.5°A 65% 19TA 19.BY Z! PIIqNi 6 ]1.5X 21% O.IX ]].2°4 33.5% ze ram �mox �oz.ax ioo.ax (il EmWovmem cos�ime.nare.nem ew iaczi rauk.am Pzckm�re c.�erei unM on�eis�oc.i umon�e �e�ame�cn vmm�a.,wauos3+m�xssmcuy eeiu.iea,ruds a�a re�aiee poeucm a�e ov..e.,rewni gu�a.nu�� [J)Prvlucer Pnm Ytlex.PCU39fi120.1961M,lk�tluly Irvck mq(enniel) �L�PMucei Pnu FE¢a.PCO526-5RF�Insurzrca camem eN Mc�eE ecfiJBo(snual� (SfGalenleelPfpGelalle. (6�Lo-¢ume�Prce Me�M All prWn CMeumen�CVORCUVI$POL1E).YI p0ms I�s Aro]an0 meqy inEO�-U 5.nly a.v p.(a0 Wel) (]f Rlla�h firsl rele aEjmim¢m,iMs cdumn coma M1un Gunn O allM pe9du yeah Me ajjuslmml xaks�ce�. 129 Exhibit F-Ezample Rate Adjustment Calculation-Commercial and Rolloff smp o�.:aiai.m w��uue cnan¢e in inaiws p 9 C Llna m�meM Faclq InMX OIE IMex Velue Nav IMex Valua 0 1 IeEw t 23.40 31t5 ]4% 2 Fuel 2 119]0 11I W J.9% 3 E ui menl 3 1C9]0 W9.10 D9% < Irtsu2�'ce 0 133]0 13]]0 JS% 5 Ps eel 5 3f.18 35.0.5 25% 8 NI qM fi 253.169 15]5&5 21% $bp ThnB:CeTOlna lnlletlan SbpTwo:UebrmineWelg�bEQengaLyLomponenlanJ4MatlonRpluabnanlPerurMpe RJ���411Y��Ge�pMepebFlieO flaY RE�u0nanl Feru�9a D E F G H CaslFactw InilielCosl �Iq�-ry Pem.enlCM1e�ga TdelWpgSt� Fue]Rate TW1Rele NyualmenlF¢clor InEai WagM1leia%IN InlnOevfiwn htllua�men� AO�wMeM ����6) WmpaneniTWel Calumn�C� «�a PeiceM PerceM Gre i leM 1 5 �9.W% 32% 0�% B Fui $ 5 5P0X a.8% L.20% 9 E I men� 3 $ 8.00% 09% 0�% 1p Imurenca a 5 0.50% as% O.N% 11 Us al 5 5 2100X 25% 0.`N% 4 NlqM1er fi $ H.]O% 0.1% 095Y. 13 iotel 5 1U1W% 3.D1% 620% eRa% Sb Fouc I TWaIP�IunY �CMn �b61W0 R�Yf f. X I J ioGl W evfi�etl Fafa Increese w qQ��steE Monl�ly Llre FeleCelqvry Eil�llrq Pwcenley< ��e qalelCdumnGt Cu¢twnei WIe CNnge(Rw113 �Cnlumn G x �qumn I) GNUmnF CdumnX 1� 0 vGdn,i cku nh $ A.83 82�% S O.W $ 59.t3 15 3 WdrtP cku M S ]9.68 820X f 8�8 Y 95.1] 18 3 vEdn,3 �cku M S iC0.38 82l% S 0.93 S 11131 t] Sttl(VOIIq1,10 tl 5 31fi.19 BNX 5 �`+3 5 ]1<]2 18 SNROILOR,3] E S 3�.C5 820Y. S YJP S 313.]2 19 $�tl ROIIOR 10 tl $ 301.01 B 30% $ L`.OS $ 349.05 ID Gm faW0.30 E $ 3�2.9) 821% E 28Rfi $ 3]133 31 fan [aW0 �0 E S 359.08 B4lfi S 2091 S 3i9.19 }3 3 tl�em bin $ 1W.]8 830% E B30 $ 149.08 Sbp Fin:Re�r�ipM1�Cwt Comporunh K L M N O PertMapv WBICpnponmis n�ree.e m aei a.��r w�em ��co,�oo�..i cna�v�•• �mw�em: m�ressea �^''�enm�o aei�:unen�Fxcio� i�ae. (coi�mn ol nw�ke i°ame Icowmm K, lca�mn K. Eewi�aox a AEIHtmenl �qlumn L) Calumn M) Fulure �M �Culumm E� PO�mlmeMa ?1 LBM 1 18.8% 32% 0.6% 000% 30.0% YJ Fuel ] 51% J.9% L.1% 54% 49% N E ui manl 3 8<% 09% Od% 85% BJ% ZS In¢unmz < 09% 15X 00X 0.9k 0.9% 3G Pe I 5 31a% 25% 0.5X f19% 11.5% 9 AlIO�Mi 6 613M 3.1% 09X 0.5.Tb 41.I% 20 Tdal 1W.0% 1019% 1000% (1)EmqoymenlCwllM[RgreemeMMwlocalM1ailenantlPeCkqingG aI1111111yCn�¢�sLaa�WiP'13% (1)PrtEucrr Pnce�qe�.W P110531 nal eaumYly a'Jjual 1,Futls aM Ma1N qcducb aN{.+e�,relurM paz ("J)PrtCuca Pnca Atle�.PCIYl381]�3Y1]➢.I��y ENy�vck mb (4)PrWuwr PnU Men.PCIISRi-SR0.�Iniu2rce canen anE MY¢0 ecliulig (5)Gsle iele tl ttspmaJ slle. (8)Cpoumx Prce IMv b�Nl UNan Lwauma9(CU01iWCU5l�CL1E),all Ilems lgs b�C 800 MBqy IMe[-LL5.city a�eag0. �])A�x IM firs�2�e atll��men�,�Hs cdumn cPTW M1nn G1umn O W tle pn�iwa yWh 21e alrys�meM mxksM1eel. 130 Ezhibit G—Cities with Similar Services For purposes of Section 7.5 Guaranteed Low Rates The following cities are considered to provide similar services for the purposes of comparing rates under Section 7.5. 3-Cart Residential Services Similar Commercial Services liso Vie�o liso Vie'o naheim naheim Brea Brea Buena Park Buena Park Dana Point C ress Fountain Valle Dana Point Fullerton Fountain Valle Garden Grove Fullerton Huntin on Beach arden Grove Irvine Huntin ton Beach La Habra Irvine La Palma La Habra La una Beach La Palma La una Hills La una Beach La una Ni uel La una Hills Lake Forest Laguna Niguel Los Alamitos La una Woods Mission Vie�o Lake Forest Oran e Los Alamims Placentia Mission Vie o Rancho Santa Mar arita Oran e an Juan Ca istrano Placentia an Clemente Rancho Santa Mar arita anta Ana an luan Ca istrano ustin an Clemente illa Park anta Ana orba Linda eal Beach Irvine [anTon ustin illa Park estminster orba Linda 131 Ciry of Orange � Curren[0.a[es as of luly 1,2018 All ra[es are mon[hly unless otherwise noted � ResideniialService . CartService�5etof3) $ 13.60 Adei[ionalTrash Cart�each) $ 3.05 lAdditionalRe<ydingorGreenwas[e $ - 3ormoreRecytlingorGreenwasle�each) $ 3.05 OverageChargeonT�ashCart $ 6.13 9ulkyltemsOverOAnnually $ 18.58 Car[Exchange $ 1839 Re-Delivery $ 30.64 Delivery Fee(per set) N�A Commercial MSW Bin Service Rates are based on number of services per week Exha lx/wk 2x/wk 3x/wk 4z/wk Sx/wk 6x/wk Sunday Pickup 1.Sydor3ytl5plitBin N/A N/A N/A N/A N/A N/A N/A N/A 2yd or 4yd Spli[Bin $ 39 62 $ 5828 $ 8]A2 $ 112.05 $ 13330 $ 155.86 $ 132.65 $ 44.�2 3Yard 5 54.63 $ ]8,69 $ 10838 $ 146J8 $ ll810 $ 209.59 5 1989] $ 5516 4Yard $ 80.55 $ 123.16 $ 160.9] $ 235.55 $ 280.53 5 325.88 5 26530 5 60.55 6Yard N/A N/A N/A N/N N/A N/A N/A N/A 2VardCompactor 5 9855 $ 165.69 $ 21855 $ 280.12 $ 33329 $ 389.65 $ 331.62 5 5565 3 Yard Compattor $ 139 92 $ 209.59 S 288.91 $ 408.94 5 483.89 $ 56626 5 49Z03 $ 69.96 4VardCompacror $ 158.95 $ 259.62 $ 339.08 $ 46626 $ 55632 5 651J0 $ 530.59 5 ]696 35G se[�I Trash,1 Re<y) N/A N/A N/A N/A N/A N/A N/A H/A 65G sei(1 Trash,l Recy� N/A N/H N/A N/A N/N N/N N/H N/A 95Gset�lT�ash,lRecy) N/A N/A N/A N/A N/A N/A N/A N/A E�haCart�Trash� N/A N/A N/A N/A N/A N/A N//+ N/A Ex[raCart�Recy) N/A N/A N/A N/A N/A N/A N/A N/A 656Foodwas[eCar[ N/A N/A N/A N/P N/N N/A N/P N/H 9%Foodwas(eCart N/A N/A N/A N/A N/A N/A N/A N/A LockingBin $ 2J6 $ 5.51 $ 82] $ IIAS $ 13.81 $ 16.56 N/A N/A SwutServire $ 15.66 $ 31.]1 $ 4Z56 $ 63.42 $ ]930 $ 95.14 N/A N/H 3ydNBTempo�aryBinper5ervice $ 100]8 Bin Retum Trip Charge $ 30.6] Bin Re-Delivery Fee $ 30.6] Commercial Bulky Item Pickup per Service 5 23 62 Locklns[allation S �8.06 Emergenry Service(per hour� $ 10425 Bin Cleaning per B'm S 3121 OverageCleanupperBin 5 36.80 Rolloff Service Permanenc Compactor Temporary PerLoaE PerLoad PerLoatl IOVd,STonLimit $ 346.19 N/A $ 3d6.19 30Vd.5TanLimi[ $ 288.45 $ 392.9] $ 28845 40Yd,5TonLimii $ 304.01 $ 350.88 $ 3�4.01 Use In Excess of 7 Days�per day� N/A N/A $ 22,08 Cast perTon Landfill Above Limit $ 46.16 CostperTonProcessingAbaveCimit N/A CompactorCleaning $ 152.43 Re-Delivery- 0.e[umTripFee $ 6133 � Overweight5peciaRmck�per[rip) 5 48528 Delivery Fee N�A City of Orange Ra[es Effective lanuary 1,2020 All ra[es are monthly unless offierwise no[ed. Residential Service CartService(Setof3� $ 1].4] AdditionalTrashCart�each) $ 3.9Z lAddi[ionalRecydingorGreenwasre 5 3 or mo�e fteryding o�Greenwaste(each) $ 3.92 OverageChargeonTrashCart 5 ��88 Bulkyl[emsOver4Annually $ Z3.8� Cart Exchange $ 23.63 Re-Dellvery $ 393� DeliveryPee�perset� $ Z5.00 Commercial MSW Bin Service Rates are based on number of servires per week Extra lx/wk 2x/wk 3x/wk 4x/wk Sx/wk 6x/wk Sunday Pickup 1.Syd or 3yd Spli[Bin $ 45.18 $ 66.]9 $ 100.19 $ 128A1 $ 152.]J $ ll8.62 5 152.02 $ 50.45 2ydor4ydSpli[Bin 5 4Z55 5 ]031 $ ID5.46 $ 135.1] $ 16081 $ 18802 $ 160.O1 $ 5310 3Vard 5 65.90 5 94.93 5 130.]4 $ 1J].0� $ 214.85 $ 252.84 $ 240.03 $ 66.66 4Vard $ 9].1] $ 168.5] $ 194.18 5 284.15 5 338.42 $ 39312 $ 320.06 $ ]3.04 6 Yard $ 116.66 $ ll532 $ 22914 $ 33530 5 39933 5 463.88 $ 3]].65 $ 86.19 2VardCompacror $ 118.89 5 ll5J5 $ 263.65 $ 33].92 S 402.00 S 4]ODS 5 40005 5 66.89 3VardCompac[or $ 168J9 $ 252.84 $ 34852 $ 49332 $ 583J4 $ 683.30 $ 600.W 5 84.40 6YardCom aRor $ 191J5 5 313.19 $ 4W.05 $ 562.4] $ 6'l1.11 $ ]86.1] $ 660.0] $ 92.84 35G se[(1 Trash,1 Recy) S 22.12 N/A N/A N/A N/A N/A N/A N/A 65G set(l Trash,1 Recy� S 28.96 N/A N/H N/A N/A N/A N/A N/A 95Gsei�lT�ash,lRecy� $ 32.18 N/A N/A N/A N/A N/A N/N N/A ExKaCar[�T�ash) S 10.00 N/A N/A N/A N/A N/A N/A N/A EMraCart�Rety) S 8.50 N/A N/A N/A N/A N/A N/A N/A 65GFoodwas[eCar[ $ 24b2 $ 4A24 $ �3.86 $ 98.48 5123.30 $ 14]J2 N/A N/A 95G Foodwas[e Cart $ 2]35 $ 54J0 $ 82.05 $ 309.60 $ 136J5 $ 164.30 N/A N/A Lockin Bin $ 333 $ 6b5 5 9.98 $ 13.33 $ 16.66 $ 19.98 N/A N/A SroutServire $ 18.89 $ 3815 $ 5]3] $ ]6.51 $ 95.66 $ 119.]J N/A N/A Rates for Recyding,Poodwasre,Greenwaste and Manure bins will be chargetl at 85%of ffie above Commercial MSW bin rate 3ydCUBTempo�aryBinper5ervice $ 121.58 Bin ReNm Trip Charge $ 3�.�� Bin Re-Delivery Fee $ 3]00 Commercial Bulky Item Pickup per Service $ 2825 Locklnstallaiion S 94�1� Emergency5ervice�perhour) $ 125.J6 Bin Cleaning per Bin $ 3].65 Ove�ageCleanupperBin $ <439 RolloffService Permanent Compactor Temporary PerLoad PerLoaC PerLoatl l0Yd,4TanLimit $ 016.12 N/A $ 416.12 30Yd,4TonLimi[ $ 346J1 $ 302.9] $ 346]3 40Yd,4TonLimit $ 365.42 S 35�.88 $ 365A2 Use in Excess of]Days�per day) N/A N/H $ 2654 CostperTonLandfillAbove4tonLimif $ 55.49 Cast per Ton Processing Above 4[on Limi[ $ S1J4 CompaclorQeaning 5 183.22 Re-Oelivery- RefumT�ipFee $ ]3]2 Ove�weight5pecialTmck(Peririp) 5 58330 DeliveryFee 5 90.15 Ciry of Orange 0.ates Effective July 1,2020 All rates are monihly unless o[herwise noted. Residential5ervice � CartService�5e[ot3) $ IJ.65 Addi[ional Trash Can(each) $ 3.96 lAddifionalRerydingorGreenwaz[e $ - 3ormoreRerydingorGreenwasie�each) $ 3.96 OverageChargeonTrashCart $ Z95 BulkyltemsOver4Annually 5 24.11 Cart Exchange 5 23.86 Re-Delivery $ 39.]6 DeliveryFee�perset� $ 2525 Commercial MSW Bin Service Rates are based on number of services per week Exha lx/wk 2x/wk 3x/wk 4r./wk Sx/wk 6x/wk SundaV Pickup 1.Syd or 3yd Spll[Bin $ 4839 $ ]1.54 $ 30]30 $ 13].53 $ 163.62 5 19131 $ 162.82 $ 54.03 2ydor4ydSplitBin $ 50.93 $ ]530 $ ll295 $ 144J) $ ll223 $ 201.38 $ ll139 $ 56.88 3Vard $ ]0.58 $ 101.6] $ 140.�3 $ 189.65 $ 23011 5 2'l0.80 $ 25].08 $ ]1.40 4Vard 5 304.0� $ 159.13 $ 2W.98 $ 30434 $ 362.66 $ 421.05 $ 342J8 5 ]&23 6Va�d $ 122.81 $ 18].]] $ 265.42 $ 359.12 $ 42]JO $ 496.84 $ 404.48 5 92.32 2YardCompacror $ 1P33 $ 188.24 S 28238 $ 361.93 $ 430.56 $ 503.44 $ 428.4J $ ]1.64 3 Yard Compac[or $ 180J8 $ 2J0.80 $ 3]318 $ 5283] $ 62521 $ ]31.63 $ 642J0 $ 9039 4YardCompactor $ 205.3] 5 335.44 $ 438.11 $ 602.43 $ J38.79 $ 84202 $ 685.55 $ 9946 35G sei(1 Trash,1 Recy) 5 23.69 N/A N/N N/A N/A N/A N/A N/A 65G se[�l Trash,l Rery) $ 33A2 N/A N/A N/A N/N N/A N/A N/A 95G se[(1 Trash,1 Recy) $ 34.4] N/A N/A N/A N/A N/A N/A N/H Ex[raCart�T�ash) $ 10.]3 N/A N/A N/A N/A N/A N/A N/A EMraCart�Recy) S 9.30 N/A N/A N/A N/A N/A N/A N/H 65GFoodwasteCart $ 263� $ 52J4 5 J9.11 $ 10548 $ 131B5 $ 15821 N/A N/A 95G Poodwaz[e Cart S 19.Z9 $ 58.59 5 8]88 $ 11].11 $ 166.4� $ ll5J6 N/A N/P Lockin Bin $ 3.S1 $ J32 $ 30.69 $ 14.28 $ 1]84 $ 21.40 N/A N/A SmutService $ Z0.23 $ 40.9] $ 61.45 $ 81.94 $ 102.46 $ 122.% N/A N//+ Rates for Recyding,Foodwas[e,Greenwaste and Manure bins will be charged af 85%ot Ihe above Commercial MSW bin rate 3ydNBTemporaryBinper5ervice $ 13021 BinReturnTripCharge $ 39.63 Bin Re-0elivery Fee $ 39.63 Commercial Bulky Item Pickup per Servire 5 3026 Locklns[alla(ion $ 100.86 Emergency5ervice(perhour) $ 134J0 Bin CleaNng per Bin $ 4032 Werage Cleanup per Bin 5 4].55 Rolloff5ervice Permanen[ CompacSor Temporary PerLoaE PerLoad PerLoad l0Vd,4TonLimit $ 455.29 N/A $ 45i29 30Ytl,4TonLimi[ $ 3]9.35 $ 3]5.26 $ 3]935 40Yd,4TonLimit S 399.82 $ 383.91 $ 399.82 Use in Excess of J DaVs(per day� N/A N/A $ 29.04 CostperTonLandfllAbove4WnLimit 5 60J3 Cos[perTonPmressingAbove4[onlimi[ $ 89.43 CompazrorCleaning 5 200.4] Re-Delivery- RetumTripFee $ 80.66 Overweight5pecialTmck�pertrip) $ 63821 Delivery Fee $ 98.64 Ciry ot Orange Rafes EHec[ive)uly 1,2@1 Allraiesare monthly unlers otherwise noted. Residen[ial Service Cart 5ervice(Se[of 3) $ 18.18 Addi[ionalTrash Cart�each) $ 4��8 lAddi[ionalRecVclingorGreenwaste $ - 3ormoreRecy<IingorGreenwaste(each) $ 4,�8 Overage Charge on Trash Cart S 8�19 BulkyltemsOver4Annually S �4�83 Cart E�change 5 Z4_58 Re-0elivery $ 40.95 Delivery Fee(per se[) $ 26.01 Commemial MSW Bin Service Ra[es are based an number of services per week Ex[ra lx/wk 2x/wk 3x/wk 4x/wk Sx/wk 6�wk Sunday Pickup 1.Sydor3yd5pli[Bin $ 52.86 $ 18.15 $ 1ll.22 $ 15024 $ 1]8]4 $ 208.99 $ llZ8] $ 59.W 2ydo�4ydSplitBin 5 55.64 $ 8226 5 12339 $ 158.15 5 18814 $ 219.99 5 18]23 $ 62.13 3Vard 5 ���Il $ I31.0] $ 152.9J $ 20J.11 $ 25138 5 295.82 $ 280.83 5 ]8.00 6Vard $ 113.69 $ 1]3.83 $ 2U20 $ 332.46 $ 395.95 $ 459.96 $ 31445 $ 85.46 6Vard $ 134.16 $ 205.12 $ 268.10 $ 39231 $ 96]22 5 542J5 $ 441.86 $ 10�.85 2YardCompactor $ 13910 $ 205.63 $ 308.4] $ 3953) $ 4]035 $ 549.9] $ 668.06 $ ]816 3YardCompattor $ 19�.49 $ 29582 $ 90�J8 $ 5]].19 $ 68298 5 ]99.14 $ 10209 $ 98J4 4VardCompactor $ 22435 $ 366.44 5 4]859 $ 658.10 $ ]8521 5 91983 $ ]68.89 $ 108.62 35G se[�1 Trash,1 Recy) $ 25.88 N/A N/A N/A N/A N/A N/A N/A 65G set(1 T�ash,1 Recy� $ 33.88 N/A N/A N/A N/A N/A N/A N/A 95G set(1 Trash,l Rety) $ 3].65 N/A N/A fJ/A N/A N/A N/A N/A Ex[raCartQrash) $ 11J0 N/A N/A N/A WA H/A N�A N�A ExhaCart(Recy) $ 9.95 N/A N/A N/A N/H N/A N/A N/H 65G Foodwaste Cart S 18.81 $ 5].61 $ 86.42 $ 11522 $ 144.03 5 1R.83 N/A N/A 95GFoodwas[eCart $ 32.00 $ 64.00 5 9600 $ 128.00 $ 160.00 $ 192.00 N/A N/A Locking8in 5 3.90 $ JJS 5 11.61 $ 15.60 $ 19.69 $ 23.3] N/H N/A ScoutService $ 2210 $ 49]6 $ 6].13 S 8451 $ 111.93 $ 13018 N/A N/A Fates for Recyding,Poodwaste,Greenwaste and Manure bins will be chargetl at 85%of[he above Commemial MSW bin ra[e 3ydNBTemporaryBinper5ervice $ 14224 BinPetumT�ipfharge 5 43.29 Bin Re-Delivery Fee $ 4329 Commercial8ulky I[em Pickup pe�Service $ 33.06 Locklns[allation 5 11�.18 Emergency5ervice�perhour� $ 19].14 Bin Cleaning pe�Bin 5 44�45 Overage Cleanup pe�Bin $ 51.94 RoIIOHService Permanent Compactor Temporary PerLoad Pe�Load Pe�Loatl IOYd,4TonLimit $ 507.98 N/A $ SdJ.98 30Vd,4TonLimit $ 623.26 S 418.69 S 423.26 40Yd,4TonLimi[ $ 446.09 $ 42834 $ 446.09 Use in Excess of 7 Days(per day) N/A N/A $ 32.40 Cas[perTonLandfillAbave4conlimit S 6].]3 CostperTonProcessingAbove4[onlimit $ 99J8 Compac[orCleaning $ 223.6] Re-Delivery- Re[urn Trip Fee $ 89�99 Overweight5pecialTmck�per[rip) $ ]1208 DeliveryFee $ 110.05 Ciry of Orange Rates EffeRiveluly 1,2022 All ra[es are monthly unless otherwise noced. Residen[ial5ervice CartService�5etof3) 5 18��z AdditionalTrashCart�each� $ 4.20 1 Pdditional Recycling or Greenwaste $ 3 0�more Recyding o�Greenwaste(each) $ 4.20 OverageChargeonTrashCar[ $ 8.64 Bulkyl[emsOver4Annualty $ 25.58 Cart Exchange $ 253z Re-Delivery 5 4z.18 �eliveryFee�perset� S Z6.�9 Commercial MSW Bin Service Rates are based on number of services per week Extra lx/wk 2x/wk 3x/wk 4x/wk Sx/wk 6x/wk Sunday Pickup 1.Syd or 3yd Split Bin S 5].]5 $ 8538 $ 128.OJ $ 164.15 $ 19518 5 228.33 $ 19433 $ 60.49 2ydo�4yd5pli[Bin $ 60J9 $ 89.8] $ 13681 $ ll2J9 $ 205.56 $ 24035 $ 204.56 $ 6].88 3Vard $ 84.14 $ 12135 $ lfi].13 $ 22635 $ D4.64 $ 32320 $ 306.83 $ 8522 4Vard $ 129.21 $ 189.92 $ 248.23 $ 36314 $ 432.60 $ 502.53 $ 409.11 5 93.37 6Yard $ 146.5] $ 22411 $ 292.91 S 42862 $ 510.4] 5 592.99 $ 482.]5 $ 130.18 2VardCompactor $ 151.9] $ 224.66 $ 33�.�2 $ 431.9] $ 513.88 $ 600.8] $ 51138 $ 85.51 3YardCompac[o� $ 215.]] $ 32310 $ 445.52 $ 630.62 $ ]46.19 $ S]322 5 ]fi]0] $ 10].88 4VardCompacro� $ 24511 $ 40035 $ 522.89 $ ]19.01 $ 85].89 $1,004.9J 5 81811 $ 118.68 35G set�I Trash,1 Recy) $ Z8.Z8 N/A N/A N/A fJ/A N/A N/A N/A 65G set(1 Trash,l Recy) $ 3].02 N/N N/A N/A N/A N/N N/A N/N 95Gse[�1Trash,l Rery) $ 4114 N/A N/A N/A N/A N/A N/A N/F ExttaCart(Trash) $ 12]8 N/A N/A N/A N/A N/A N/A N/A Ex[raCart�Recy� $ 30.8] N/N N/A N/A N/P N/A N//+ N/A 65G Poodwasie Cart 5 31,47 $ 62.94 $ 94.42 $ 125.89 $ 15]36 $ 188.83 N/A N/A 95GFoodwas[eCart $ 34.96 $ 6992 $ 106.89 $ 139.85 $ ll6.81 5 209.]J N/A N/A Lockin Bin $ Q.Z6 $ 8.50 $ 12]5 $ 1].04 $ 2130 $ 25.54 N/H N/A SmutServire $ 2415 S 68.90 $ ]336 $ 9J80 $ 12219 $ 146J1 N/A N/A Ra[es for Recyding,Foodwas[e,Greenwaste and Manure bins will be charged at 85%of the above Commercial MSW b'm ra[e 3ydCUBTemporaryBinper5ervire $ 155.41 BinRetumTripCharge $ 4130 BinRe-DeliveryFee $ 4]30 Commercial Bulky I[em Pickup per Service $ 36.12 Locklnstallation 5 1203] Emergency5ervice(perhour) $ 160J6 Bin Cleaning per Bin $ 6813 Ove�ageCleanupperBin 5 56J5 RolloffService Fermanen[ Compacto� Temporary PerLoad Pe�Load Pe�Loatl l0Vd,4TonLimit $ 566J5 N/A $ 566J5 30Vd,4TonLimit $ 41222 5 46].12 $ 4R.ZZ a0Yd,4TonLimit $ 49].69 S 4J].90 S 49].69 UseinExcessof�Days�perday) N/A N/A $ 3615 CostperTonLandfillAbove4tonLimit 5 ]5.5] CostperTanPmcessingAboveGtonLimit $ 111.32 CompacrorQeaning $ Z49.54 Re-Delivery- Re[umTripFee 5100.40 Overweight5pecialTruck(perttip) $ ]94A5 DeliveryFee $ 122J8 City of Orange Rates EHective July 1,2 W 3 All rates are monthly unless o[herwise no[ed. Residen[ial Service CartService�5e[of3) 5 19.28 Atldi[ionalTrashCart(each) $ 432 lAddi[ionalRerydingor6reenwaste $ - 3ormareRecydingorGreenwasce�each) 5 4.32 Overage Charge on Trash Cart 5 8.69 BulkyltemsOve�6Annually $ 2635 Cart Exchange $ 26.08 0.e-Oelivery $ 4365 DeliveryFee�perset� $ P59 Commercial MSW Bin Service Rares are based on number af services per week Exha lx/wk 2x/wk 3x/wk 4x/wk Sx/wk 6x/wk Sunday Pickup 1.Syd or 3yd Split Bin $ 5948 $ SZ96 $ 13191 $ 169.0] $ 201.16 $ 235.18 5 200.16 $ 66A2 2ytlor4yd5plitBin 5 62.61 $ 92.57 $ 138.85 $ 171.9] $ 211.A 5 24�.56 $ 210.69 5 69.92 3Vartl $ 86]] $ 124.99 $ 1]2.14 $ 233.14 $ 283.88 5 332.90 $ 316.03 $ 8l.]] 4Yard $ 121.94 $ 195.62 5 2556] $ 3]4.13 $ 445.58 5 Sll.61 $ 42139 $ 96.1J 6Yard $ 150.9] $ 230.83 $ 301.]0 $ 441.48 5 525.]8 $ 630.]S 5 49].24 $ 11349 2Ya�dCompa<[or 5 156.53 $ 23140 $ 34I.13 $ 444.92 5 52930 $ 618.90 S 526]2 $ 88.0] 3 Vard Compacto� $ 22224 $ 332.90 $ 458.89 $ 649.53 $ 168.58 $ 899.41 $ 190.09 $ 111.12 6VardCompactor $ 252.6] $ 41236 5 538.5� 5 ]40.58 $ 883.62 S 1,03512 $ 842J6 $ 12224 35GseI(1Trash,lRecy) $ 29.12 N/A N/A N/A N/A N/A N/A N/A 65G se[(1 Trash,l Recy) $ 3813 N/H N/A N/A N/A N/A N/A N/A 95G se[�l Trash,l Rery) $ 423] N/A N/A N/A N/A N/A N/A N/P ExhaCart�Trash) $ 13.1] N/A N/A N/H N/A N/A N/A N/A Ex[raCart�Recy� $ 1119 N/P N/A N/A N/A N/A N/A N/A 65G Foodwasle Cart $ 3L42 S 64.83 5 9].25 $ 129 66 $ 162.08 $ 196.50 N/P N/A 95GFoodwas[eCart $ 36.01 $ ]202 $ 108.03 $ 144.04 $ 18005 $ 216.06 N/A N/A Lo<kin 8in $ 9.38 $ SJS $ 13.14 $ ll.55 $ 21.93 $ 2630 N/A N/A SmutService $ 24.8] $ W3] $ 75.54 $ 100J3 $ 125.96 $ 15111 N/A N/H Ra[es for Recyding,Foodwaste,Greenwaste antl Manure bins will be charged at 85%of the above Commercial MSW bin rate 3ydNBTemporaryBinper5ervice $ 160.0] Bin Re[um Trip Charge $ a8��1 Bin0.e-DeliveryFee $ 48.]1 Commercial Bulky Item Pickup per Service $ 3]20 Locklnstallation 5 123.99 EmergencyService�perhour) $ 165.58 Bin Cleaning per Bin $ 49.5] OverageOeanupper6in 5 58A5 Rolloff Service Permanent Compactor Tempo�ary PerLoaE Pe�Load PerLoad 1�Vd,4TonLimit S 583J5 N/N 5 583J5 30 Vd,4 Ton Limit $ 48639 $ 481.14 5 486.39 40Yd,aTonLimit $ 512.63 5 49223 S 512,63 UseinExcessotJ�ays�perday) N/A N/A $ 3]23 Cos[perTonLandfillAbove4ronLimi[ $ ��.84 CostperTonProcessingAbove4ronLimi[ $ 114.66 CompacrorCleaning $ 29.03 Re-Delivery- PetumTripFee $ 103.61 Overweighi5pecialTmck�perhip) $ 81828 Delivery Fee $ 126.9] Ciry of Orange Rates EHec[ive luly 1,2024 All rates are monthly unless o[herwise noted. Residential5ervice CartService�5e[of3) $ 19.86 AddiiionalTrashCart(each� 5 4.45 lAddi[ianalRerytlingo�Greenwas[e $ 3 or more 0.ecyding or Greenwas[e(each) $ 4.45 OverageChargeonTrashCart $ 8.95 Bulkyl[emsOver9Annually 5 2].10 Cart Exchange 5 26.86 Re-Delivery $ 44J5 DeliveryFee�perset� $ 28.42 Commercial MSW Bin Service Rates are basetl on number of services per week EM�a la/wk 2rfwk 3x/wk 4�wk Sx/wk 6x/wk Suntlay Pickup 1.Sydor3yd5pli[Bin $ 61.0 $ 90.58 $ 135.8] 5 ll4.15 $ 20].11 $ 242.24 S 20616 $ 6842 2 tlor6yd5pli[Bin $ 64.49 $ 9535 $ 16302 5 183.31 $ 218.08 $ 259.98 S 2ll.01 $ �202 3Vartl S 893] $ 128]4 $ 1]]31 5 240.13 5 2913] $ 362.89 $ 325.51 S 9040 4Yare $ 131J8 $ 201.49 5 26336 5 38536 5 958.99 $ 533.14 S 634.03 $ 9906 6Yard $ 155.50 $ 23]]6 5 310J5 5 A54]2 5 54155 5 62910 S 512.15 $ 116.89 2 Yard Compactor $ 16123 $ 23835 5 35].56 5 A581] 5 54518 5 63].46 S 592.53 $ 90J2 3 Yard Compactor $ 228.91 $ 362.89 $ 4R.65 $ 669.02 $ �91.64 $ 92639 5 813]9 $ 114.45 4VardGompac[or $ 260.04 $ 424J3 $ 554]3 $ ]6280 $ 910.13 $ 1,066.1] $ 868.04 $ 125.91 35G sei(1 Trash,1 Recy� $ 30.00 N/A N/A N/A N/A N/A N/A N/A 65Gset�lTrash,lRecy) $ 392] N/A N/A N/A N/A N/A N/A N/A 95G se[(l Trash,1 Rec � $ 93.60 N/A N/A N/A N/A N/A N/H N/A Ex[raCart�T�ash) $ 13.56 N/A N/N N/A N/A N/A N/A N/A Ex[raCart�Recy) $ 11.53 N/A N/N N/A N/A N/q N/A N/A 65G Foodwaste Cart 5 33.39 $ 66.]8 $ 100.11 $ 133.R $ 166.94 $ 20033 N/A N/A 95G Faodwaste Cart $ 3].09 $ ]4.18 $ 111.2] $ 148.36 $ 185.45 $ 222.55 N/A N/A Lackin Bin $ 4.52 $ 9.01 $ 13.53 $ 18.08 $ 22.59 $ 2].09 N/A N/A Srou[Servire $ 25.62 $ 51.88 $ ]].81 $ 103J5 $ 129J3 $ 155.65 N/A N/A Rates for Rerycling,Poodwaste,Greenwas[e and Manure bins will be charged at 85%otthe above Commercial MSW bin rate 3ytlCUBTemporaryBinper5ervice $ 164.8] BinReturnTripCharge $ 50.18 9inRe-oeliveryfee 5 50.18 Commercial Bulky Item Pickup per Service 5 3831 Locklnstallatian $ 12I.71 Emergency5ervice�perhour) $ 1J0.55 8in Cleaning per Bin $ 51.06 Overage Cleanup per Bln $ 6020 Rolloff Servire Permanent Compacror Temporary PerLoad PerLoad PerLoad l0 Yd,4 Ton Limit $ 601.26 N/H $ 601.26 30Vd,9TonLimi[ $ 500.98 $ 495.5] $ 500.98 40Yd,4TonLimit 5 528.00 $ 50700 $ 528.00 Use in Excess of]Days(pe�day) N/A N/N $ 3835 CostpertonLandfllAboveOtonLimi[ $ 80.1] CostperTonProcessingAbove4[onLimi[ $ 118.10 Compac[orCleaning 5 269.�4 Re-Delivery- ReturnTripFee $ 106.52 OverweighfSpecialTmck�per[rip) S 842.83 DeliveryFee $ 13026