SR - AGR-6442.A - LIBRARY SECURITY SERVICES 11/1/17 THROUGH 10/31/181. SUBJECT
Agreement with Lyons Security Service Inc., for Library security services in the amount not to
exceed $35,000 per year.
2. SUMMARY
To address an increase in the frequency and intensity of incidents with patrons at the Library during
operating hours, a pilot program utilizing private security services at the Orange Public Library &
History Center was implemented in August 2016 and extended through June 2017. This
Agreement allows for continuation of this pilot program for Fiscal Year 2017 -2018 (FY18) and
includes renewal options at the same price for three additional one year terms.
3. RECOMMENDATION
Approve agreement and authorize the Mayor and City Clerk to execute on behalf of the City.
4. FISCAL IMPACT
Upon adoption of the proposed FY 18 annual budget, funds will be available to cover the cost of
the agreement as follows:
100.2001.51670.00000 Other Professional & Consulting Services $35,000
5. STRATEGIC PLAN GOAL(S)
Provide for a safe community.
a. Provide staffing and resources to deliver services that ensure public safety.
6. GENERAL PLAN IMPLEMENTATION
5.0 Meet the educational, cultural, civic, information, recreation, business, and life -long learning
needs of residents through the provision of library resources.
7.0 Improve community safety and reduce opportunities for criminal activity.
7. DISCUSSION and BACKGROUND
Background
In February 2016, the Community Services Department started a successful trial of private security
patrolling Hart Park, El Camino Park, and the Depot Train Station. The success of this trial lead
to a year agreement with Lyons Security Inc. (Lyons), with three options for one year renewals, to
provide security services to parks and other venues.
At the same time, staff at the Library became more concerned about the frequency and intensity
of some interactions with patrons. Utilizing the existing Community Services contract and funded
through the City Manager's Office, the Library implemented a three -month security pilot program
at the Orange Public Library & History Center in August 2016. Uniformed private security guards
were scheduled three days a week during the Library's operational hours. Over the three months,
library staff monitored what effect the guards had on patron behavior and the library environment.
A review of library incident reports and feedback from library staff, volunteers, and patrons
revealed that security service had a positive impact, and in a number of ways. The guards were
additional eyes and support in the Library to help staff address patron issues and situations, and
they helped create a safer, more enjoyable space for the community. There were fewer incidents
of loitering in the Library and the exterior. The presence of the uniformed officer acted as a
deterrent to patron misbehavior and tamped down displays of frustration from upset customers.
Patrons commented on the improved environment. Staff said they felt safer and less stressed.
Based on the improved service and safety that security service provided, the Library secured an
agreement with Lyons to continue their patrols through the remainder of Fiscal Year 2016 -2017,
which was approved by City Council and funded with Library salary savings.
Discussion
Based on the success of the pilot program, the Library submitted a decision package proposal
during the FY18 budget process. The decision package was approved and funded as part of the
City's overall security efforts. The Library received $25,000 for on -site security service. The
Library will receive an additional $10,000 in funding for on -site security service due to Council
direction given at the September 26, 2017 City Council meeting.
Based upon the due diligence of Community Services and Orange Police Department staff, who
reviewed proposals from EES and Lyons in May 2016, as well as the excellent customer service
provided by Lyons to Community Services and the Library over the past year, Library staff
recommends an award of contract to Lyons. Furthermore, Lyons is located in Orange, has been in
ITEM 2 10/24/2017
the security business for over 30 years, has provided similar services to other governmental
agencies, with excellent references, and proposed a lower overall cost.
The contract term is July 1, 2017 through June 30, 2018, with three options for one year renewals.
The City Manager is authorized to approve the renewals based upon available funds and
satisfactory service. The contract amount is not to exceed $35,000 per year. This amount will
allow for five hour shifts, six days a week, and would also provide for additional guards or an
increase in hours or locations if needed.
8. ATTACHMENTS
• Consultant Services Agreement
ITEM 3 10/24/2017
CITY COUNCIL MINUTES OCTOBER 24, 2017
2. PUBLIC COMMENTS
Jerome Ryan — spoke against further development by Chapman University in Old Towne
Orange.
Kimberly O'Neill — spoke regarding Councilmember Whitaker's attendance at a political
event.
Diane Kropidloudski — thanked the City for addressing the security issues in Pitcher Park.
Steve Lichten — thanked the Orange Fire Department and Orange Police Department for
all that they did during the Canyon 2 Fire; and requested training for the crossing guards at
Walnut and Orangewood.
Marshall Krupp — thanked the Orange Fire Department for saving homes during the
Canyon 2 Fire.
Mohammad Aly — raised concerns with the County clearing the homeless out of the
riverbed.
3. CONSENT CALENDAR
All items on the Consent Calendar are considered routine and are enacted by one motion
approving the recommended action listed on the Agenda. Any member of the City Council,
staff or the public may request an item be removed from the Consent Calendar for
discussion or separate action. Unless otherwise specified in the request to remove an item
from the Consent Calendar, all items removed shall be considered immediately following
action on the remaining items on the Consent Calendar.
3.1 Confirmation of warrant registers dated September 7, September 15, September 21,
September 29, and October 5, 2017. (C2500.J.1.7)
ACTION: Approved.
3.2 City Council Minutes, Regular Meeting of September 12, 2017, and Special Meeting
of September 26, 2017. (C2500.D.4)
ACTION: Approved.
3.3 Waive reading in full of all ordinances on the Agenda.
ACTION: Approved.
3.4 Agreement with Lyons Security Service, Inc., for Library security services in the
amount not -to- exceed $35,000 per year. (A2100.0; AGR- 6442.1)
ACTION: Approved agreement and authorized the Mayor and the City Clerk to execute
on behalf of the City.
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