SR - AGR-3217.O - SOFTWARE MAINTENANCE COMPUTER AIDED DISPATCH SYSTEM & RECORDS MANAGEMENTTO: Honorable Mayor and
Members of the City Council
THRU: Rick Otto
City Manager
FROM: Thomas C. Kisela(/
Chief of Police
ReviewedNerified
City Manager
Finance Direc
To Be Presented By:
X Cons Calendar
— City Mgr Rpts
Council Reports
_ Legal Affairs
Boards /Cmtes
_ Public Hrgs
Admin Reports
Plan/Environ
i. SUBJECT
Agreement between the City of Orange and TriTech Software Systems for software upgrades and
maintenance for the Police Department's computer aided dispatch and records management
system (CAD /RMS) for FYI 7.
2. SUMMARY
TriTech Software Systems is the vendor for the Police Department's CAD /RMS. The Consultant
Services Agreement for software maintenance, for the period July 1, 2016 through June 30, 2017,
will provide continued support and upgrade services for these systems.
3. RECOMMENDED ACTION
Approve the Consultant Services Agreement between the City of Orange and TriTech Software
Systems in the amount of $103,907.92 and authorize the Mayor and the City Clerk to execute the
agreement on behalf of the City.
4. FISCAL IMPACT
Funds are budgeted and will be available with the adoption of the FYI budget as follows:
100.4011.51780 (Administration - Other Contractual Services) $103,907.92
1 5. STRATEGIC PLAN GOAL (S)
1 a. Provide for a Safe Community - Provide staffing and resources to deliver services that ensure
public safety.
ITEM _ 6/14/16
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6. GENERAL PLAN IMPLEMENTATION
Public Safety Goal 6.0 Provide public safety services of the highest quality.
Policy 6.1: Provide the Police Department with adequate personnel, equipment and state -of the
art- technology to effectively combat crime, meet existing and projected service demands, and
provide crime prevention programs. These resources should be provided prior to anticipated
needs.
7. DISCUSSION and BACKGROUND
In 1999, the Police Department purchased CAD /RMS software from TriTech Software Systems
then known by VisionAIR. Included in the original agreement was an option to purchase annual
maintenance renewals. The renewals provide for continued support and upgrade services for
these systems vital to the operation of the Department. As TriTech is proprietary software, non -
renewal would effectively stop all hot - fixes, product updates and upgrades. Since this likely
includes licensing, they could demand a cease and desist use of the product suite. The resulting
switch to some other vendor of CAD /RMS products would be unrealistic and cost - prohibitive.
During FYI 7, the Police Department will be researching other options for replacement of the
dated CAD /RMS. A recent merger of TriTech and VisionAIR has resulted in solution for the
field based reporting component. The Orange County Sheriff's Department is currently testing
the TriTech designed field based reporting program, which is compatible with the existing RMS
software. The police department is requesting the approval to renew the software maintenance
for the current CAD /RMS software from TriTech Software Systems, while other options are
considered. Funds have been budgeted for this purpose.
8. ATTACHMENTS
Consultant Services Agreement between the City of Orange and TriTech Software Systems.
ITEM _ 6/14/16
O Printed on Recycled Paper