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HomeMy WebLinkAboutAGR-7268 - RALPH ANDERSEN & ASSOCIATES - PROFESSIONAL SERVICES AGREEMENT EXECUTIVE SEARCH SERVICESA,-b 8 Ralph Andersen Associates Professional Services Agreement Executive Search Services This Agreement is made by and between the City of Orange ("the City"), and Ralph Andersen & Associates ("the Consultant"). 1. Search Engagement. The City agrees to engage the Consultant to perform those services described below, for completion of the project described as follows: City Manager Executive Search Services ("the Search"). 2. Services. The Consultant agrees to perform certain services necessary for completion of the Search, which services shall include, without limitation, the following: a) Position Analysis b) Advertising Campaign c) Candidate Identification d) Resume Review and Screening e) Preliminary Interviews fl Detailed Reference Checks g) Recruitment Report h) Client/Finalist Interviews i) Final Interview Assistance j) Follow-up Correspondence A complete description of the services to be provided is contained in Exhibit A - Scope of Work from the Consultant to the City which is incorporated herein by reference. 3. Relationship. The Consultant is an independent contractor and is not to be considered an agent or employee of the City. 4. Compensation. As full compensation for the Consultant's professional services performed hereunder, the City shall pay the Consultant the tixed amount of $28,000 (Twenty-eight Thousand Dollars) ("fixed fee"). Expenses included in the fixed fee include such items as consultant travel (up to two trips to the City for review of resumes and interviews), advertising, clerical, graphics, research, printing and binding, postage and delivery, and long- distance telephone charges. Consultant will prepare a full color (digital) brochure. All pictures will be the responsibility of the City. A link to the digital brochure will be provided. All kick-off and stakeholder meetings will be conducted by telephone or video (Zoom Technologies), all work products provided to the client will be electronically transmitted properly organized and tabbed). On top candidates, education verifications, Internet and Lexis/Nexis searches will be conducted. Education verifications, DMV check, wants and warrants, civil and criminal litigation search (after contingent offer is made), and credit r' , . i . ,, . i_ , . , , , ,. . ir , , i . _ BUO,S nn/urd RancJi/Znacl.Sui r 410.Kucklfn.C«Ir/orniu 457(s Phrnre:yll;h31_4yDll Faa:91(i/Y;U-3911 bVebsite:wroiv.ru/phiinde r en.corn Professional Services Agreement Executive Search Services Page 2 checks will be conducted on the top two (2) candidates. A full background (including references) will be conducted on the top candidate. 5. Compensation for Additional Services. Should additional trips (more than two) be requested by the City, they will be invoiced at the rate of $1,500 (One Thousand Five Hundred Dollars) per day plus actual expenses. Should the City choose to conduct an internet survey with summarized results, this would be conducted for an additional $3,000 (Three Thousand Dollars) and invoiced to the City supplemental to the fixed fee above. In the event the City requires services in addition to those described in Paragraph 2, the Consultant shall be compensated at the Consultant's standard hourly rates for professional services plus reimbursement of expenses described above. 6. Method of Payment. The fixed fee will be invoiced to the City in 4 (four) payments as follows: a) Following kick-off and finalization of recruitment brochure — $8,400 (Eight Thousand Four Hundred Dollars) b) After the closing date— $8,400 (Eight Thousand Four Hundred Dollars) c) After finalist interviews—$8,400 (Eight Thousand Four Hundred Dollars) d) Upon placement—$2,800 (Two Thousand Eight Hundred Dollars) 7. Term. The term of this agreement shall commence upon execution of this Agreement by both parties, at which time the Consultant shall begin work on the Search and shall continue, subject to the termination provisions of Paragraph 9, until the date that the Consultant completes the Search. The time of completion of the Search is estimated to be 90 days ninety days) from project initiation. 8. Guarantee. If, during the first year of employment, the new City Manager resigns or is dismissed for cause by the City, the Consultant agrees to perform another search for a City Manager for no professional services fee. The Consultant shall be entitled to reimbursement of expenses described above and incurred during such search. Should the initial outreach efforts not result in a successful placement, the Consultant will continue the outreach efforts until the ideal candidate is found. The City will be responsible for expenses based on actual receipts. 9. Termination. This agreement may be terminated: (a) by either party at any time for failure of the other party to comply with the terms and conditions of this Agreement; (b) by either party upon 10 days prior written notice to the other party; or (c) upon mutual written agreement of both parties. In the event of termination, the Consultant shall stop work immediately and shall be entitled to compensation for professional service fees and for expense reimbursement to the date of termination. lO. Insurance. The Consultant shall maintain in force during the term of the agreement, Comprehensive General Liability Insurance with the Extended Liability Endorsement, including Personal Injury; Commercial Umbrella Liability; Automobile Liability Insurance, including Non-Owned and Hired Liability; and Workers' Compensation and Employers' Liability Insurance. Such insurance shall be in amounts reasonably satisfactory to the City. Proressional Services Agreen ent Execartive Search Se•vices Page 3 11. Hold Harmless. The Consultant shall be responsible for its acts of negligence, and the City shall be responsible for its acts of negligence. The Consultant agrees to indemnify and hold _ the City harmless fi•om any and all claims, demands, actions and causes of action to tl e extent caused by the negligent acts of the Consultant, its officers, agents and employees, Uy reason of the perforniance of this agreement. This indemnity sliall not be constiued to require indemnification of others. 12. Miscellaneous. a) The entire agreement between the parties with respect to the subject matter hereunder is contained in tl is agreement. b) Neither this agreement nor any rigl ts or obligations l ereunder shall be assigned or delegated by the Consultant without the prior written consent of the City. c) This agreement shall be modified only by a written agreement duly executed by the City and the Consultant. d) Should any of the provisions hereunder be found to be invalid, void or voidable by a court, the remaining provisions shall remain in fizll force and effect. e) This agreement shall be governed by and consttued in accordance with tl e laws of the State of California. All notices required or permitted under this agreement shall be deemed to have been given if and when deposited in the United States mail, properly stamped and addressed to tl e party for whoin intended at such party's address listed below, o' when delivered personally to sucl party. A party may change its address for notice hereunder Uy giving written notice to the other party. APPROVED: RALPH ANDERS N 8c ASSOCIATES CITY OF ORANGE By: S i%.vZ By. Name Printed: Heather Renschler Name Printed: o h '-L Title: President/CEO Title: clt-v C-: c,;.,;g Date: September 27,2021 Date: 2- 5800 Stanford Ranch Road, Suite 410 300 E. Chapman vemie Rocklin, California 95765 Orange, California 92866 916} 630-4900 714) 744-2222 FAX: (916) 630-4911 FAX: (714) 744-5523 Website: www.•alpl2crnder se 7.can WeUsite: wtivlv.cztyofor•ccnge.org APPROVE AS TO FORM GAR . SHE Eit.y ttorn 5800 Stanford Ranch Road Suite 410 y' Rocklin, California 95765 Ralph Andersen&Associates 916.630.4900 Exhibit A - Scope of Work Summary of Our Search Process The City of Orange should expect three deliverables from a search firm:a diverse group of highly qualified candidates to consider, a thoughtful and inclusive search process, and sound ativice and consulting throughout the engagement. The successful search process relies heavily on investing time to listen antl learn of our clients' environment, issues, and needs. Especially in the current era,extensive community involvement is critical,as it not only yields better results but also builds stronger buy-in for the City Council's selection. We rely heavily on person-to-person contact to identify outstanding potential candidates and, in the evaluation phase, to gain a complete understanding of the background, experience, and management style of the top candidates. The executive recruitment techniques used by Ralph Andersen &Associates have been developed and used successfully with hundreds of clients for more than 49 years. We feel that the key elements of the search process,which can be tailored to fit the specific needs of the City of Orange, should include: Developing a comprehensive position profile based upon information obtained in meetings with the City Council, key staff members,and community stakeholders. Extensive personal outreach, via telephone and through internet technology, to qualified candidates throughout California, the Western Region,and across the Nation. A marketing strategy that uses selected advertising to supplement the extensive candidate identification process, uses the Internet and social media, and also uses our already established professional contacts throughout California, the Western Region, and across the Nation. If desired, a community Internet survey will be conducted to allow maximum participation from the broader Orange community.To ensure the recruitment maintains an aggressive timeline,the survey would run during the outreach and recruiting(Task 3)and its results would be used to help inform the Council's decisions during the selection elements. A screening and assessment process that narrows the field of candidates to those that most closely match the needs of the City and is based on extensive reference checks and personal interaction with the top candidates. Delivering a product in the form of a search report that recommends the top group of candidates and provides the tlecision-makers with detailed information about their backgrounds and experience. Designing an interview and selection process that includes staff and the community. Specifically,one or more community stakeholder interview panels will be incorporated to ensure strong advice and participation from the Orange community. Assistance during the interview and selection process and in the negotiation of a compensation package. w w w . r a 1 p h a n d e r s e n . c o m Scope of Work Page 2 Search Work Plan This section describes the usual steps in the search for a new City Manager for the City of Orange.The City of Orange will have Mr. Greg Nelson,Vice President of Ralph Andersen&Associates, as Project Director. Task 1 — Review Project Management Approach The Project Director, Mr. Nelson, will begin work on this project after the City executes the Professional Services Agreement or, alternatively, an official notice to proceed. The first task will include established individual and/or group meetings (conductetl via telephone of Zoom) with the City Council and others, as appropriate, to establish a project timeline and objectives.This will include discussion of the project management for this search, review of the work plan, confirmation of timing, and communication methods. Working collaboratively with the City Council and key City staff, this task will result in a more definitive timetable. As part of our overall approach to this project, the Project Director will deliver regular status reports at each stage of the search. In addition, Mr. Nelson will be highly accessible antl responsive to client requests and inquiries. Task 2 — Develop Position Profile The position profile for the City Manager is the guide for the entire search process. Refer to the attached sample submitted with this proposal. The development of the profile includes the collection of technical information and recruitment criteria. Technical Information Mr. Nelson will conduct meetings (via telephone or Zoom)with the City Council, the current City Manager(if desired), and the Human Resources Director to gain an understanding of the experience and professional background requirements desired in the City Manager. Recruitment Criteria The recruitment criteria are those personal and professional characteristics and experiences desired in the City Manager.The criteria shoultl reflect the goals and priorities of the City of Orange. Our approach relies upon a significant investment of input from the current City Manager (if desired), department directors, and community stakeholders in addition to the City Council. The Project Director will consult with the Council to identify and determine the best means to engage these constituencies. Typically, this is accomplished through a series of small group meetings.The purpose of these meetings is to seek input on the challenges and opportunities for the next City Manager, as well as the perceived characteristics of the ideal candidate. These meetings will also help the Project Director gain an untlerstanding of the work environment and the issues facing the City of Orange. The results of these meetings inform the creation of the candidate profile. Subsequent to the development and adoption of the candidate profle, the technical information and recruitment criteria will be documented in an information brochure prepared by Ralph Andersen&Associates. The brochure will be reviewed by the City in draft format, revised as appropriate, and published for use throughout the search. Task 3 — Outreach, Recruiting, and Community Survey This task is among the most important of the entire search. It is the focus of the activities of the Search Consultant and includes specific outreach and recruiting activities briefly described below. Outreach An accelerated outreach and advertising campaign will be developed. It will include the placement of ads in publications such as International City/County Management Association (ICMA), National League of Cities, Scope of Work Page 3 Western City, and other professional publications. Specific Internet sites related to government will be used as a method of extending the specifc outreach in a short period of time. Additionally,the advertisement and the full text of the position profile(the recruitment brochure)will be placed on Ralph Andersen&Associates'website,which is accessed by a large number of qualified candidates. This method of outreach to potential applicants provides a confidential source that is monitored by many key level executives on an on-going basis. Candidate Identification Ralph Andersen &Associates will use their extensive contacts to focus the recruiting effort. In making these contacts, Mr. Nelson will target those individuals who meet the criteria set by the City. Each of the candidates itlentified through the recruiting efforts will be sent an information brochure. Candidates will also be contacted directly to discuss the position and to solicit their interest in being considered. Both the outreach and recruiting activities will result in applications and resumes from interested candidates. As they are received, resumes will be acknowledged and candidates will be advised of the general timing of the search process. The following tasks involve the actual selection process, once all resumes have been received. Community Survey (Optional) The City Council may desire obtaining input from the Community on the qualities they would like to see in the new City Manager.The Project Director will create an Internet survey to allow community members to provide input. The timing of the survey is such that it can occur during Tasks 1 and 2 and be used to help inform the candidate profile, or it can occur during Task 3 and be used to help inform the selection process. Task 4 — Candidate Evaluation This task will be conducted following the application closing date. It includes the following specific activities: Screening All of the applications will be carefully reviewed. Those that meet the recruitment criteria and minimum qualifications will be identified and subject to a more detailed evaluation. This evaluation will include consideration of such factors as professional experience, and size and complexity of the candidate's current organization as compared to the candidate profile. Preliminary Research and Internet Review The research staff of Ralph Andersen &Associates, under the tlirection of the Project Director, will conduct preliminary research and internet review for those candidates identified as the most qualified as a result of the screening process. This level of research will be done on a limited number of candidates to learn more about each candidate's public profile and related information that is available on the internet. Preliminary Interviews via Video Technology The Search Consultant will conduct preliminary interviews with the top group of candidates identified through the screening and preliminary research and Internet review processes. The interviews are extensive and designed to gain additional information about the candidates' experience, management style, and "fit" with the recruitment criteria. Interviews will be conducted using video technology. The screening portion of the candidate evaluation process typically reduces a field of applicants to approximately four (4) to six (6) individuals. Those indivitluals will be reviewed with the City Council prior to proceeding with the individual interviews. Task 5 — Search Report After completing Task 4, Ralph Andersen &Associates will prepare a detailed Search Report in electronic format and deliver it to the City of Orange. Mr. Nelson will meet in-person with the City Council in a closed session to review the Scope of Work Page 4 search report on the top candidates.The report divides all of the candidates into four groups including 1)the top group of candidates that are recommended to be interviewed by the City Council; 2)a backup group to the first group; 3) no further consideration group; and 4) lacks minimum qualifications. The search report will include candidate resumes. The results of preliminary research and interviews will be provided in writing to the City Council. The results of the Search Report meeting with the City Council will be a confirmed group of finalist candidates that the City Council will interview. Task 6 — Selection The final selection process will vary depending upon the desires of the City Council. The rypical services provided by Ralph Andersen &Associates in the selection process are described briefly below: Mr. Nelson will coordinate the selection process for the finalist group of candidates. This includes hantlling the logistical matters with candidates and with the City. Ralph Andersen & Associates will prepare an interview booklet that includes the resumes and interview guidelines for the interview panelists. In addition, this information will contain suggested questions and areas for discussion based upon the recruitment criteria. Copies of the interview booklet will be provided in advance of the candidate interviews. While the interview process is highly customized for each client, a typical process will involve at least two rounds of interviews, beginning with a larger group of candidates and culminating with a smaller group of finalists. During the interviews there can be a number of interview panels, including community stakeholtlers and key City staff. These interview panels serve in an advisory role to the City Council and this role is clearly communicated to the interview panels so there is a clear understanding that the City Council is the hiring authority. Mr. Nelson will facilitate the Interviews to assist the City through the selection process. This assistance will include an initial orientation, candidate introductions, and facilitation of discussion of candidates after all interviews have been completed. Additionally, verifications will be made on the top two candidates and will include education verifications, Department of Motor Vehicle check, and cretlit check. Due to legislation, criminal checks ("Ban the Box")are only permissible when a contingent offer of employment is made. The results of these verifications will be discussed with the City at the appropriate time. Reference checks will be conducted on the top candidate. The results of these reference checks will be discussed with the City Council the appropriate time. As neetled, Mr. Nelson is available to provide assistance to the City Council in the final selection as may be desired. This assistance may include providing or obtaining any additional information desired to assist in making the final selection decision. Task 7 — Negotiation The Project Director is available to assist the City Council in negotiating a compensation package with the selected candidate. This includes recommendations on setting compensation levels. Additionally, if desired by the City Council, Ralph Andersen & Associates will coordinate with the City Attorney to prepare a draft employment agreement and work with the Mayor and City Council on the finalization of this document. As required by the Brown Act, the employment agreement for the new City Manager will be requiretl to be approved and voted on in a public meeting at a regularly scheduled Ciry Council meeting. Scope of Work Page 5 Task 8 — Close Out After the City has reached agreement with the individual selected for the position, the firm will close out the search. These activities will include advising all of the finalist candidates of the status of the search by telephone. We will represent the City of Orange at the highest level, providing timely and professional communication to all candidates that expressed interest in the position. Schedule We anticipate approximately a 90-day time frame for this entire recruitment process but it may be extended due to the uncommon circumstances of the COVID-19 Pandemic. Negotiation with the top candidate will take an additional week or two after finalist interviews.We are prepared to begin this search within two weeks after a contract with the City and Ralph Andersen &Associates can be drawn up and executed. A brief overview of the recruitment schedule is presented below (schedule does not include transition time by the selected candidate to join the City of Orange). Month 1 Month 2 Month 3 1 2 3 4 1 2 3 4 1 2 3 4 Search firm selected Consultant evaluates organization;position criteria established Candidates identified and screened Consultant interviews and conducts preliminary research and Internet review Consultant recommends candidates;client selects finalists for interview Client-candidate interviews Preferred candidate selected;negotiations Selection Made