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RES-8841 Adopting Orange County Taxi Administration Program Rates of Fare and RegulationsRESOLUTION NO. 8841 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF ORANGE ADOPTING ORANGE COUNTY TAXI ADMINISTRATION PROGRAM RATES OF FARE AND REGULATIONS. WHEREAS, Government Code Section 53075.5 requires the City to adopt an ordinance or resolution in regard to taxicab transportation service within the city, including regulation of employment of taxicab drivers, establishment or registration of rates for taxicab transportation service, and a drug and alcohol testing program; and WHEREAS, the City of Orange has entered into an inter-agency agreement with the Orange County Transportation Authority in which the City agreed to participate in the Orange County Taxi Administration Program (OCTAP) and the Orange County Transportation Authority agreed to provide the staff and administrative services necessary to implement the program; and WHEREAS, the Orange County Transportation Authority has determined the cost of administering the program and has established certain fees covering those costs; and WHEREAS, OCT AP has established a schedule of rates of fare for taxicab transportation services, which rates of fare are reasonable; and WHEREAS, OCT AP has also established certain regulations for taxicab drivers,insurance, equipment, mechanical condition, and other aspects of taxicab operations,designed to protect the health, safety and welfare of persons utilizing taxicab services in member cities; and WHEREAS, OCT AP will provide all the services necessary for the City to comply with Government Code Section 53075.5 regarding regulation of taxicab transportation services within the City; and WHEREAS, the City Council has reviewed and approves of the rates of fare and regulations established by OCTAP.NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of Orange SECTION I: Adopts rates of fare and regulations as established by OCT AP, which rates of fare and regulations are attached hereto as Exhibit "A". SECTION II: Authorizes the Orange County Transportation Authority to establish fees for OCT AP permits and other services not to exceed the cost of administering the program. SECTION III: Authorizes the City Manager or City Manager's designee to approve mInor modifications to the rates offare and regulations as established by OCTAP. ADOPTED this 28th day of October, 1997. ATTEST: e.f"/-?~L.ij.(,rk~City Clerk oftfu{ City of Orange I hereby certifY that the foregoing Resolution was duly and regularly adopted by the City Council of the City of Orange at a regular meeting thereof held on the 28th day of October, 1997, by the following vote:AYES: NOES: ABSENT: ABSTAIN: COUNCIL MEMBERS: Murphy, Slater, Coontz, Spurgeon Alvarez COUNCIL MEMBERS: None COUNCIL MEMBERS: None COUNCIL MEMBERS: None 4- C7;K.(~ City Clerk ofthe1City of Orange Reso No, 8841 2 EXHIBIT "A" OCTAP SCHEDULE OF RATES OF FARE 1.90 first 1/6 mile 0,30 each additional mile 22.00 maximum per hour waiting fee No charge for first three minutes waiting time No extra charge for additional passengers TAXICAB REGULATIONS OF THE ORANGE COUNTY TAXI ADMINISTRATION PROGRAM (OCTAP) 1. PURPOSE 1.1. These regulations implement the provlslOns of Orange Municipal Code Chapter 5.79 regulating taxicab service within the City. 2. DEFINITIONS 2.1. "Driver" means a person who drives or controls the movements of a taxicab. 2.2. "Driver's Permit" means a valid permit issued by OCTAP authorizing a person to drive or control the movements of a taxicab. 2.3. "OCTA" means the Orange County Transportation Authority. 2.4. "OCTAP" means the Orange County Taxi Administration Program administered by the Orange County Transportation Authority. 2.5. "Company" includes natural person, firm, association, organization, partnership, business, trust, corporation or public entity. 2.6. "Taxicab" means a vehicle capable of carrying not more than eight persons, excluding the driver, and used to carry passengers for hire. The term shall exclude a vehicle operating as a Charter Party Carrier licensed as such by any state agency, including the Public Utilities Commission, or any other vehicle having a Certificate of Public Convenience and Necessity issued by any state agency, including the Public Utilities Commission. 2.7. "Taxicab Business Permit" means a valid permit issued by OCTAP authorizing a company to operate a taxicab business in any participating city which allows the company to serve that city. 2.8. "Taxicab Vehicle Permit" means a valid permit issued by OCT AP authorizing a particular vehicle to be operated as a taxicab. 3. TAXICAB BUSINESS PERMITS 3.1. No company shall operate a taxicab business within the City without having first obtained a Taxicab Business Permit from OCTAP. 3.2. A Taxicab Business Permit shall be issued from OCT AP if the following conditions have been satisfied: 3.2.1. Submission of a completed Taxicab Business Permit application; 3.2.2. Submission of a copy of applicant's drug and alcohol policy meeting OCT AP requirements; 3.2.3. Submission of evidence of insurance, in full force and effect, in such form as required by OCT A, issued by a solvent and responsible company admitted to do business in the state, insuring the applicant against loss by reason of injury or damage that may result to persons, including taxicab passengers, or 2 property, from the negligent operation or maintenance of such taxicab, Applicant shall provide a Certificate of Insurance showing that the applicant is insured for minimum combined single limit of one million dollars ($1,000,000) for the injury or death of one or more persons in the same accident, and one hundred thousand dollars ($100,000) for injury or destruction of property. In addition, applicant shall provide certified copies of Endorsements to the insurance policy 1) naming the cities participating in the Orange County Taxi Administration Program and the Orange County Transportation Authority, its Officers, Directors, Employees and Agents as additional insureds; and 2) indicating that coverage shall not be reduced, terminated or canceled without thirty (30) days' prior written notice to OCTA; 3.2.4. Submission of financial documents and other information as required by OCTAP; 3.2.5. Submission of Department of Motor Vehicles (DMV) Pull Notice Program Requester Code Number issued to applicant, as defined in Vehicle Code Section 1808,1. Company is required to immediately notify the OCT AP Administrator if it receives a DMV Pull Notice on one of their drivers which would affect the driver's OCTAP Driver's Permit. In the event the driver's DMV record indicates he/she no longer qualifies for a Driver's Permit, company shall require driver to turn over Driver's Permit to company. Company shall return the Driver's Permit to the OCTAP Administrator. DMV Pull Notice records shall be made available to the OCTAP Administrator upon request. 3 3.2.6. Submission of proof of current California Department of Motor Vehicles registration for each vehicle listed in the Taxicab Business Permit application. All vehicles listed in the Taxicab Business Permit application shall be owned by the applicant; 3.2.7. Every owner, partner or principal officer of applicant has submitted to fingerprinting by the Orange County Sheriffs Department; 3.2.8. Every owner, partner or principal officer of applicant has successfully cleared a local background check; and 3.2.9. Submitted payment of all applicable fees including but not limited to background check fee, Taxicab Business Permit application fee, Taxicab Vehicle Permit application fee, etc, 3.3. A Taxicab Business Permit shall be denied if any owner, partner or principal officer of applicant fulfill any of the following grounds for denial: 3.3.1. Under the age of 18 years. 3.3.2. Falsification of material information on application for Taxicab Business Permit within the past one (1) year. 3.3.3. Registered sex offender pursuant to California Penal Code Section 290. 3.3.4. On formal probation or parole for any offense outlined III Section 3.3 of these regulations. 4 3.3.5. Conviction (or plea of guilty or nolo contendere) in any state for any of the following: murder; robbery; pandering; pimping; crimes related to the sale or transportation of controlled substances; crimes involving the use of a weapon; or any other offense involving moral turpitude or any crime that is substantially related to the qualifications, functions or responsibilities of a taxi owner. 3.3.6. Conviction (or plea of guilty or nolo contendere) in any state for a felony other than those listed in the previous section within eight (8) years of application. 3.3.7. Any conviction within five (5) years of application (or plea of guilty or nolo contendere) in any state or any final administrative determination of a violation of any statute, ordinance, or regulation reasonably and rationally pertaining to the same or similar business operation which would have resulted in suspension or revocation of the Taxicab Business Permit under these regulations. 3.4. At the time the Taxicab Business Permit application is submitted, applicant shall provide to OCTAP a list of drivers authorized to operate the vehicles identified in the Taxicab Business Permit. 3.4.1. Permittee shall provide OCTAP with notice by fax within 72 hours in the event that any driver listed in the Taxicab Business Permit is no longer authorized to operate a vehicle identified in the Taxicab Business Permit. 5 3.5. Upon company's successful satisfaction of the conditions listed above, company shall be issued an OCTAP Taxicab Business Permit. 3.6. Once OCT AP issues a Taxicab Business Permit, the company must then be authorized by the City and paid any applicable business license tax before operating in the City. 3.7. A Permittee may add additional drivers to its list of drivers authorized to operate the vehicles identified in the Taxicab Business Permit, provided that: 3.7.1. Permittee has submitted to OCTAP an Intent to Hire/Intent to Lease a Taxicab form identifYing the driver as being employed or given a written offer of employment or as being a self-employed independent contractor or the company; and 3.7.2. The driver to be added has been issued a Driver's Permit by OCT AP which states the driver is affiliated with the Permittee and identified as either an employee or leased driver.3.8. The Taxicab Business Permit is valid for one (1) year from the date of its issuance unless sooner suspended or revoked,3.9. At least thirty (30) days prior to expiration of the Taxicab Business Permit, the Permittee should submit an application for renewal of its Taxicab Business Permit pursuant to Section 3 of these regulations. 3.10. A Taxicab Business Permit may be suspended or revoked by the OCT AP Administrator for the following reasons: 3.10.1. Providing false or inaccurate information in the Taxicab Business Permit application. 3.10.2. Allowing operation of a taxicab by a person not in possession of a valid Driver's Permit stating that the driver is affiliated with the company; or 3.10.3. Failure to comply with the applicable provisions of these regulations; or 3.10.4. Failure of authorized drivers to comply with the applicable provisions of these regulations; or 3.10.5. Operation of any taxicab at a rate of fare other than those fares adopted by the City; or 3.10.6. Failure to cooperate with local agency law enforcement, code enforcement officers, and/or OCTAP Administrator. 3.11. In lieu of revocation or suspension, the OCT AP Administrator may impose a fine, or a fine and a period of suspension. 3.12. A Taxicab Business Permit applicant may appeal a permit denial, suspension or revocation in accordance with the appeal provisions set by OCT AP. 7 4. VEHICLE INSPECTIONS 4.1. Upon issuance of a Taxicab Business Permit, Permittee shall bring each vehicle listed in the Permit to the OCT AP facility for a vehicle inspection. OCTAP may, at its discretion, conduct vehicle inspections at the operator's facility. 4.2. Upon passmg the vehicle inspection, OCT AP shall issue a nontransferable Taxicab Vehicle Permit sticker for each approved vehicle. The Taxicab Business Permit sticker shall immediately be affixed to the left- hand corner of the rear windshield of the vehicle for which the sticker is issued. The Taxicab Vehicle Permit is valid for one (1) year.4.3. Vehicles that fail a vehicle inspection shall pay the re- inspection fee and be presented for re-inspection after the identified corrections have been made.If such corrections have been made and if the vehicle otherwise complies with these vehicle inspection standards, a Taxicab Vehicle Permit shall be issued.4.4. In addition to the initial and annual vehicle inspection, all taxicabs operated under OCT AP shall submit to on-the- road or random inspections by OCTAP inspectors or authorized city peace officers and code enforcement officials when requested. Failure to submit to an inspection may result in revocation of the Taxicab Vehicle Permit. The OCTAP inspector shall complete an inspection report at the time of inspection which shall indicate, in the opinion inspector, what repairs, if any, need to be made to the vehicle. One copy of the report shall be given to the driver. OCT AP shall mail a copy of the report to the company to whom the vehicle is registered. 4.4.1. If the inspection report indicates the need for repairs to a vehicle, the company is required to bring the vehicle to OCTAP for re- inspection within the time frame provided in the report to verify that the required repairs have been made. A re-inspection fee shall be required at timeofre-inspection.4.4.2. In the event that repairs have not been made to a vehicle within the time frame provided for in the report, the Taxicab Vehicle Permit sticker shall be revoked until corrections have been made to the satisfaction of OCTAP,4.5. Permittee may replace any of the vehicles listed in the Taxicab Business Permit with another vehicle upon satisfaction of the following conditions:4.5.1. Surrender of the vehicle to bereplaced to OCT AP for removal of the Taxicab Vehicle Permit sticker;4.5.2. Successful passing of a vehicle inspection by the replacement vehicle; and 4.5.3. Payment of Taxicab Vehicle Permit transfer fee.4.5.4. Upon satisfaction of the conditionsstated above, OCT AP shall delete the vehicle identification number of the vehicle to be replaced in the Taxicab Business Permit and add the vehicle identification number replacement vehicle. OCT AP shall issue a new Taxicab Vehicle Permit sticker for the replacement vehicle which shall be valid for the term remaining under the Taxicab Vehicle Permit sticker of the replaced vehicle. 4.6. The Taxicab Business Permit shall be renewed annually by bringing each vehicle listed in the permit application to the OCT AP facility for a vehicle inspection and paying all applicable fees. OCTAP may, at its discretion, conduct vehicle inspections at the operator's facility. 4.7. Upon the successful completion of the vehicle inspection, OCTAP shall place a new expiration date sticker on the Taxicab Vehicle Permit sticker for each of the vehicles registered in the Taxicab Business Permit. 5. DRIVER'S PERMITS 5.1. No person shall drive a taxicab within an OCTAP city without having first obtained either a temporary or a permanent Driver's Permit from OCTAP. 5.2. A temporary Driver's Permit may be obtained from OCTAP, provided that, the prospective driver has satisfied the following conditions: 5.2.1. Submitted a completed Driver's Permit application; 5.2.2. Submitted the Driver's Permit application fee; 5.2.3. Presented a valid California Driver's License; 10 5.2.4. Submitted two current 2" x 2" professional quality color photos (passport photos) of the applicant; 5.2.5. Submitted an Intent to Hire/Intent to Lease a Taxicab form signed by the company for whom the applicant intends to drive a taxicab; 5.2.6. Successfully passed a drug and alcohol screening test within the previous 30 days in compliance with California Government Code Section 53075.5 (b) (3); 5.2.7. Submitted to fingerprinting by the Orange County Sheriffs Department; 5.2.8. Successfully cleared a local background check; and 5.2.9. Submitted payment of all applicable fees, including the background check fee and Driver's Permit application fee. 5.3. The temporary Driver's Permit shall be valid for 90 days and shall be replaced by a permanent Driver's Permit within such 90 days unless extended by OCT AP for a specified period. 5.4. A permanent Driver's Permit shall be issued once the applicant has successfully cleared a State Department of Justice background check. 5.5. A permanent Driver's Permit is valid one (1) year from the date the temporary Permit was issued, unless sooner suspended, revoked or otherwise terminated. 11 5.6. A driver who has been issued an OCTAP Driver's Permit may only pick up passengers in those cities which have authorized the company he/she represents. 5.7. At least ten (10) working days prior to expiration of the Driver's Permit, the driver should re-apply for a Driver's Permit pursuant to Section 5 of these regulations.5.8. All Driver's Permits issued by OCTAP, including temporary Driver's Permits, shall be valid only for the driver's operation of a taxicab for the company indicated on the Driver's Permit. No driver may operate a taxicab for a company other than the company listed on the driver's Driver's Permit.5.9. A replacement Driver's Permit may be obtained from OCTAP,provided that the driver has satisfied the following conditions:5.9.1. Submitted a replacement Driver's Permit form along with the Driver's Permit replacement fee; and 5.9.2. Provided one current 2" x 2" professional quality color photo passport photo).5.10. The replacement Driver's Permit shall expire on the same date as the replaced Permit.5.11. A Driver's Permit applicant may appeal a permit denial III accordance with the appeal provisions set by OCT AP. 5.12. A Driver's Permit shall be denied if applicant meets any of the following grounds for denial: 5.12.1. Under the age of 18 years. 5.12.2. Does not possess a valid California Driver's License (Class C). 5.12.3. Falsification of material information on application for Driver's Permit within the past one (I) year. 5.12.4. Required to register as a sex offender pursuant to California Penal Code Section 290. 5.12.5. On formal probation or parole for any offense outlined in Section 5.11 of these regulations. 5.12.6. Any conviction (or plea of guilty or nolo contendere) in any state of any of the following or their equivalent: murder; a violation of California Vehicle Code Section 2800.2 (pertaining to disregard for safety of persons or property), Section 2800.3 (pertaining to flight from peace officer causing death or bodily injury) or Section 20001 (pertaining to duty to stop at scene of accident); robbery; pandering; pimping; crimes related to the use, sale, possession, or transportation of controlled substances; crimes involving weapons; any crime for which registration would be required under California Penal Code Section 290; or any other offense involving moral turpitude or any crime that is substantially related to the qualifications, functions or responsibilities of a taxi driver. 13 5.12.7. Conviction of a felony other than those listed in the previous section within eight (8) years of application. 5.12.8. Conviction of any of the following within five (5) years of application: reckless driving; driving under the influence of intoxicating liquors or drugs; a violation of California Vehicle Code Section 2800.1 (pertaining to flight from peace officer); Section 20002 (pertaining to duty where property damaged), Section 20003 (pertaining to duty upon injury or death) or any corresponding substitute sections; vehicular manslaughter; assault; or battery. 5.13. A Driver's Permit may be suspended or revoked by the OCTAP Administrator for the following reasons: 5.13.1. Failure to comply with the applicable provisions of these regulations; 5.13.2. Revocation or suspension of Permittee's California Driver's License; 5.13.3. Failure to cooperate with local agency law enforcement, code enforcement officers and/or OCT AP Administrator; or 5.13.4. Notification to OCT AP by the taxicab company that the Permittee is no longer an authorized driver. 5.14. In lieu of revocation or suspension, the OCTAP Administrator may impose a fine, or a fine and a period of suspension. 14 6. VEHICLE INSPECTION STANDARDS 6.1. The minimum vehicle standards are those of the California Vehicle Code (CVC). All taxicab shall meet all applicable standards of the California Vehicle Code as well as the following in order to pass the OCTAP vehicle inspection. 6.1.1. Body Condition 6.1.1.1. No body damage, tears or rust holes in the vehicle body and/or loose pieces hanging from the vehicle body are permitted. Front and rear fenders, bumpers and light trim shall be securely fixed to the vehicle. 6.1.1.2. The exterior of the vehicle shall be maintained in a reasonably clean condition. 6.1.2. Brake System 6.1.2.1. Per CVC 26453. 6.1.3. Defroster Operation 6.1.3.1. Per CVC 26712. 6.1.4. Exhaust System 6.1.4.1. Per CVC 27153. 6.1.5. Fuel Tank Cap 6.1.5.1. Per CVC 27155. 15 6.1.6. Horn 6.1.6.1.Per CVC 27000. 6.1.7. Hubcaps 6.1.7.1. Hubcaps or wheel covers shall be on all wheels for which hubcaps are standard equipment. 6.1.8. Interior Condition 6.1.8.1. Passenger compartment, driver compartment, and trunk or luggage area shall be clean and free of foreign matter, offensive odors and litter. 6.1.8.2. Seat upholstery shall be clean. Interior walls and ceiling shall be kept reasonably clean. No rips or tears are permitted. All repairs shall be done so as to reasonably match the existing interior. 6.1.8.3. Door handles and doors shall be intact, clean and operational. 6.1.9. Interior Information 6.1.9.1. A 4" x 6" information card shall be displayed in plain view of all passengers at all times that a taxicab is in operation. 6.1.9.2. The information card shall contain the following information on the permit holder: company name, business address and telephone number; and rate schedule approved by the City. 16 6.1.9.3. The valid Driver's Permit issued to the operating driver shall be in plain view of all passengers at all times that the taxicab is in operation. 6.1.10. License Plates 6.1.10.1. Per CVC 5202. 6.1.11. Lights 6.1.11.1. Headlights shall be operational on both high and low beams (CVC 24400). 6.1.11.2. Taillights shall be operational (CVC 24600). 6.1.11.3. Emergency flashers shall be operational (CVC 24252). 6.1.11.4. Reverse lights shall be operational (CVC 24606(a)). 6.1.11.5. Turn signal lights shall be operational (CVC 24951(b)(I)). 6.1.11.6. Brake lights shall be operational (CVC 24603(b)). 6.1.11.7. License plate light shall be operational (CVC 24601). 6.1.11.8. Interior lights shall be operational. 6.1.12.Markings 6.1.12.1. Exterior markings shall consist of company name, phone number, body number and other OCTAP approved logo. Such exterior 17 markings shall be properly and neatly placed and easy to read (in contrasting colors). 6.1.12.2. Company name shall be placed on each side of vehicle in letters not less than 3 inches in height (in contrasting colors). 6.1.12.3. Vehicle number shall be placed on each side and rear of vehicle in numbers not less than 4 inches in height. 6.1.13.Mirrors 6.1.13.1. Per CVC 268709. 6.1.14.Muffler 6.1.14.1. Per CVC 27150(a). 6.1.15.Parking Brake 6.1.15.1. Per CVC 26451. 6.1.16.Proof of Insurance 6.1.16.1. Per CVC 16020/16028. 6.1.17.Radio 6.1.17.1. Vehicle shall be equipped with a two-way radio in working order.6.1.18.Seat Belts 6.1.18.1. Per CVC 27315.6.1.19.Steering and Suspension System 6.1.19.1. Vehicle's steering and suspension system shall be in good mechanical order. (CVC 24002(a)(b)). 6.1.20. Taximeter and Meter Seals 6.1.20.1. All vehicles shall have a taximeter III working order. 6.1.20.2. All taximeters shall have an intact meter seal. 6.1.20.3. Taximeters shall be certified by the County Sealer of Weights and Measures. The date on the seal shall not be more than 13 months old. 6.1.20.4. The taximeter shall be placed in the taxicab so that the reading dial showing the amount offare to be charged shall be well lighted and easily read by the passenger. 6.1.20.5. A vehicle shall be placed out of service if the meter is not working, the lead seal is broken, or the approved rate of fare is not being charged. 6.1.21.Tires 6.1.21.1. Per CVC 27465(b). 6.1.21.2. Every vehicle shall be equipped with a jack, tire changing tool, and an inflated spare tire. A company may be exempted from this 19 requirement upon proof the company has a contract with a towing company and a policy in place to send another taxicab vehicle for the stranded passengers. 6.1.22. Windows 6.1.22.1. Rear windshield per CVC 26710. 6.1.22.2. Safety glass shall be in all windows. 6.1.23.Windshield Wipers 6.1.23.1. Per CVC 26707. 7. APPEALS 7.1. Appeal Procedure for Permit Application Denial 7.1.1. In the event a Permit application is denied, the applicant shall be notified in writing of the adverse action and reason therefor. 7.1.2. Within five (5) days of the date of the notice of permit denial, the applicant may submit a written request for an informal hearing before the OCT AP Administrator. Failure to request such a hearing shall constitute waiver of the hearing and the adverse action shall become final. 7.1.3. If the applicant submits a timely request for an informal hearing, an informal hearing before the OCT AP Administrator shall be held as soon as practical. At the hearing, the OCT AP Administrator shall explain the reasons for the denial of the permit application and the applicant shall be given an opportunity to explain his/her side of the story. 20 7.1.4. Within five (5) days following the informal hearing, based on the information adduced at the hearing, the OCT AP Administrator shall make a final determination regarding the permit denial, which action shall be final. 7.2. Appeal Procedure for Suspension or Revocation of Permit 7.2.1. In the event a permit is proposed to be suspended or revoked, the Permittee shall be notified in writing of the proposed action and reason(s) therefor. 7.2.2. Within ten (10) days of the date of the notice of proposed adverse action, the Permittee shall submit a written appeal on a form provided by OCTAP. Failure to file such an appeal within the time frame indicated shall constitute waiver of the right to an appeal and the proposed action shall become final. 7.2.3. If an appeal is timely filed, the OCTAP Administrator shall review the appeal, and based on additional information provided therein, may revise his findings and penalty in accordance with the additional information provided, or cause the appeal to be assigned to a Hearing Officer. 7.2.3.1. The OCTAP Administrator shall maintain a list of qualified Hearing Officers, who shall not be employees of OCT A, and shall regularly rotate assignments based on availability of the proposed Hearing Officers. 21 7.2.3.2. The Hearing Officer shall expeditiously schedule the appeal hearing. 7.2.4. The appellant and the OCTAP Administrator or designate shall each have the right to appear in person and be represented by legal counselor other representative, to present evidence, to call and cross-examine witnesses under oath, and to present argument.7.2.4.1. The formal rules of evidence shall not apply, and any relevant evidence that is the sort of evidence upon which responsible persons are accustomed to rely in the conduct of serious affairs shall be admissible.7.2.4.2. Hearsay evidence may be considered by the Hearing Officer, but no findings may be based solely on hearsay evidence unless supported or corroborated by other relevant and competent evidence.7.2.5. The OCTAP Administrator shall promulgate supplementary rules and procedures for the conduct of the hearing, the forms of notice and proceedings, and the preparation and submission ofthe record.7.2.6. The decision of the Hearing Officer shall be the final administrative remedy and shall be binding upon the parties to the appeal.7.2.7. If the Hearing Officer decides to suspend or revoke a permit,the appellant shall immediately surrender the permit to the OCT AP Administrator. 8. REFUND POLICY 8.1. There shall be no refunds of any portion of the fees described in these regulations. 23